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Helpdesk Intern Jobs in Chicago, IL (NOW HIRING)

tms

Digital Designer Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Internal Communications Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

tms

Digital Project Management Intern

Chicago, IL · On-site

$20/hr

Our goal is to help foster the minds of our future - the talent that will ultimately develop and bring the freshest and most innovative ideas to life. INTERNSHIP OPPORTUNITY Digital Project ...

tms

Studio Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Internal Communications Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Product Experience Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

Shure

Applied Research Science Intern

Niles, IL · Hybrid

$23 - $43/hr

The advanced research team seeks a skilled Applied Research Science Intern to help build next-generation product features enabled by machine learning and artificial intelligence. This Internship will ...

tms

Product Experience Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Business Operations Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

Shure

Applied Research Science Intern

Niles, IL · On-site

$23 - $43/hr

The advanced research team seeks a skilled Applied Research Science Intern to help build next-generation product features enabled by machine learning and artificial intelligence. This Internship will ...

Shure

Applied Research Science Intern

Niles, IL · Hybrid

$23 - $43/hr

The advanced research team seeks a skilled Applied Research Science Intern to help build next-generation product features enabled by machine learning and artificial intelligence. This Internship will ...

tms

Digital Accessibility Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

tms

Business Operations Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here at tms, we care about our people, and we want to help foster their skills into the best they can be. The tms Summer Internship Program aims to do just that. Each year ...

New

Shure

Applied Research Science Intern

Niles, IL · Hybrid

$23 - $43/hr

The advanced research team seeks a skilled Applied Research Science Intern to help build next-generation product features enabled by machine learning and artificial intelligence. This Internship will ...

New

First Farmers Bank and Trust Company

Intern

IN · On-site

$13.50 - $18/hr

... that help students build professional skills, expand their networks, and explore career paths ... What You'll Do As an intern, you'll have the opportunity to: * Work alongside experienced ...

First Farmers Bank & Trust

Intern

Griffith, IN · On-site

$13.50 - $18/hr

... that help students build professional skills, expand their networks, and explore career paths ... What You'll Do As an intern, you'll have the opportunity to: * Work alongside experienced ...

New

tms

Digital Project Management Intern

Chicago, IL · On-site

$20/hr

LIFE OF A TMS SUMMER INTERN Here attms, we care about our people, and we want to help foster their skills into the best they can be. ThetmsSummer Internship Program aims to do just that. Each year ...

New

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All JobsHelpdesk Intern JobsHelpdesk Intern Jobs in Chicago, IL

Helpdesk Intern information

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How much do helpdesk intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk intern in Chicago, IL is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Chicago, IL?

The most popular types of Helpdesk jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Helpdesk Intern jobs?

Cities near Chicago, IL with the most Helpdesk Intern job openings:

Helpdesk Intern jobs near you
Infographic showing various Helpdesk Intern job openings in Chicago, IL as of August 2026, with employment types broken down into 18% Internship, 1% As Needed, 54% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,358 per year, or $18 per hour.

Student - Communications Intern

Purdue University

Gary, IN • On-site

$12/hr

Internship

Re-posted 16 hours ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

316th of 630 rated colleges and universities

Job description

Student - Communications Intern
City: Gary
Job Description:
Job Summary
Coates Inc. seeks a student to support community outreach and communication activities that increase public awareness of programs, events, and resources serving students and families. This position emphasizes applied learning, mentorship, and service, allowing the intern to build marketing and communication skills while contributing to the organization's mission and community impact. The intern will work under the guidance of the Executive Director and collaborate with staff on outreach efforts tied to programming and events.
Start Date: Fall 2026/ Spring 2027
Hours: 5-10 hours/week, including weekly planning meetings with the supervisor
Pay: $12.00/hour
Join us at Coates Inc. to gain valuable experience while making a meaningful impact in a supportive environment!
Responsibilities
Key Responsibilities
Community Outreach & Communications Support
• Assist with the creation and updating of community-facing communication materials, including e-blasts, website updates, social media content, and basic graphics, under staff guidance.
• Support event and program promotion by helping prepare outreach content and organizing materials before and after events.
• Assist with maintaining the organization's social media presence, including drafting posts, scheduling content, and engaging with community audiences with supervision.
• Help organize and maintain photo, video, and digital content used for outreach and documentation.
Planning, Collaboration & Learning
• Contribute ideas and feedback during team discussions related to community outreach and public communication efforts.
• Assist with organizing content and outreach schedules to support coordinated communication.
• Help collect basic engagement information (such as post interactions or event attendance counts) to support staff reflection on outreach effectiveness.
• Participate in regular supervision and check-ins focused on skill development, feedback, and reflection on how communications support community access to services.
Qualifications
• Familiarity with social media platforms such as Facebook, Instagram etc.
• Interest in community service, communications, or nonprofit work
• Basic computer proficiency (Word, PowerPoint, Excel)
• Experience with Canva or Adobe tools (InDesign & Photoshop) is helpful but not required
• Knowledge of HTML, website content management, and graphic design
• Strong written and interpersonal communication skills
**Bilingual is a plus.
• Ability to work independently and as part of a team
• Organized, creative, and eager to learn
• Previous internship or related experience in marketing or communications a plus
Education
  • PNW Work-Study Student

FLSA Status
Non-Exempt

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