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Entry Level Help Desk Jobs in Stoneham, MA (NOW HIRING)

TEKsystems

Practice Assistant

Methuen, MA

$18 - $20/hr

Must have experience as front desk/receptionist in a medical setting, specifically in urgent care ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

TEKsystems

Practice Assistant

Methuen, MA

$18 - $20/hr

Must have experience as front desk/receptionist in a medical setting, specifically in urgent care ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Petro Home Services

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Star Group LP

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Carroll Home Services

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Carroll Home Services

Account Executive

Peabody, MA · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Star Group LP

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro

Account Exexutive

Peabody, MA

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro

Account Executive

Peabody, MA

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Petro Home Services

Account Executive

Peabody, MA · On-site

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Morgan & Morgan

Receptionist

Boston, MA · On-site

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Morgan & Morgan, P.A.

Receptionist

Boston, MA · On-site

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Stoneham, MA

Entry Level Help Desk information

See Stoneham, MA salary details

$13

$25

$37

How much do entry level help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level help desk in Stoneham, MA is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.41 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What cities near Stoneham, MA are hiring for Entry Level Help Desk jobs? Cities near Stoneham, MA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Stoneham, MA as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,696 per year, or $25.3 per hour.

Practice Assistant

TEKsystems

Methuen, MA

$18 - $20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Description

This is a primary care, urgent care admin assistant in Methuen. Must have experience as front desk/receptionist in a medical setting, specifically in urgent care/primary care. 2+ years of experience required

Skills

Administration, Front Desk, Customer support, Customer service

Top Skills Details

Administration,Front Desk,Customer support

Additional Skills & Qualifications

Urgent Care/Primary Care exp

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Methuen, MA.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Methuen,MA.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.