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Entry Level Help Desk Jobs in Needham, MA (NOW HIRING)

Jencap

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

It also involves communication with third parties, and routine reporting to help ensure claims are ... Review and update claims procedures and desk guides as needed to support consistent workflows and ...

Morgan & Morgan

Receptionist

Boston, MA · On-site

$22/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Morgan & Morgan, P.A.

Receptionist

Boston, MA · On-site

$22/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Watts

Supply Chain Administrative Coordinator

Andover, MA · On-site

$23.15 - $26.20/hr

  • Medical

  • Dental

  • Retirement

  • PTO

This is an entry-level role focused on purchase order administration, data entry, order tracking ... Track open orders and help ensure timely delivery * Maintain accurate order data across systems and ...

Whoop

AI Product Specialist

Boston, MA · On-site

$90K - $120K/yr

This is an entry-level, hands-on product role: you'll work in our internal tools, writing and ... Help tell the difference between "passes our evals" and "actually feels good to a member.

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Needham, MA

Entry Level Help Desk information

See Needham, MA salary details

$13

$25

$36

How much do entry level help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level help desk in Needham, MA is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $28.27 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Needham, MA? The most popular types of Help Desk jobs in Needham, MA are:
What cities near Needham, MA are hiring for Entry Level Help Desk jobs? Cities near Needham, MA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Needham, MA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,457 per year, or $25.2 per hour.

Mosquito Control Technician

Mosquito Joe, a Neighborly Company

Norton, MA

$18 - $24/hr

Full-time

Retirement

Re-posted 8 days ago

Job description

Make outside fun again with Mosquito Joe!

If you enjoy working outdoors, staying active, and helping people enjoy their yards again, this is the perfect opportunity for you. Join a team that values great customer service, offers paid training, and provides a fun, supportive work environment.

We are looking for entry-level and experienced Mosquito Control Technicians who want to build a rewarding career in pest control. No prior experience or license required-we will train and license you!


Why Work as a Mosquito Control Technician?

  • Work outdoors instead of being stuck behind a desk
  • Paid training & licensing
  • Great work/life balance-seasonal schedules with winter work (Christmas light installation!)
  • Company-provided vehicle during shifts
  • Opportunity to earn commissions
  • Supportive team culture focused on customer satisfaction


What You'll Do

As a Mosquito Control Technician, you will:

  • Apply outdoor treatments to control mosquitoes, ticks, and fleas
  • Deliver exceptional customer service as the face of the Mosquito Joe brand
  • Follow established service protocols to ensure safe and effective treatments
  • Communicate daily with the office to maintain accurate schedules and supply needs
  • Work independently while managing a daily route of approximately 15 properties

This Job Is Perfect If You:

  • Enjoy being outdoors and staying physically active
  • Like hands-on, independent work
  • Want variety-every yard is different
  • Communicate clearly and professionally
  • Don't mind working solo at times

What Helps You Succeed

  • Bring a positive attitude and strong work ethic
  • Follow training and safety guidelines carefully
  • Stay on schedule and complete each job thoroughly the first time
  • Handle physical work-even on hot summer days
  • Pay attention to detail when treating each property

Job Requirements

  • Ability to lift and carry a 65lb backpack sprayer for extended periods
  • Comfortable working outdoors in summer heat
  • Must wear required protective gear and company uniform
  • Valid driver's license with a clean driving record
  • Must be reliable, professional, and customer-focused

Pay

$18.00 - $24.00 per hour, based on experience within pest control or related fields.

Benefits

  • Family-friendly schedule with flexibility
  • Paid training-earn while you learn
  • Company vehicle provided during work hours
  • Retirement plan with employer match
  • Fun, energetic team culture
  • Sales commissions for bringing in new customers

Join Our Team

If you want a job that's active, rewarding, and helps people enjoy the outdoors again, we want to meet you! Apply today and become the next neighborhood hero protecting families from mosquitoes and outdoor pests.

Qualified applicants will be invited to interview immediately.

Apply