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Entry Level Help Desk Jobs in Milwaukee, WI (NOW HIRING)

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Entry Level Help Desk information

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$12

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$33

How much do entry level help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level help desk in Milwaukee, WI is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.53 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Milwaukee, WI?

The most popular types of Help Desk jobs in Milwaukee, WI are:

What job categories do people searching Entry Level Help Desk jobs in Milwaukee, WI look for?

The top searched job categories for Entry Level Help Desk jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Entry Level Help Desk jobs?

Cities near Milwaukee, WI with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,319 per year, or $22.7 per hour.

Sales Professional - *No Experience Needed*

IBG Partners

Kenosha, WI • On-site

$60K - $90K/yr

Full-time

Re-posted just now

Key responsibilities

  • Connect with business owners and key decision-makers at local businesses through in-person meetings.

  • Utilize provided business tools, including a CRM system, to grow and manage your clientele base.

  • Demonstrate empathy and provide 5-star customer service to clients.

Job description

Why Work Here?
“Make an impact on the community and be in charge of your schedule... all while making a great income!”

Our organization is experiencing incredible success this year (>100% growth!) and looking for a highly-driven and passionate Sales Representative to join us in the fun. As an outside sales and business-to-business sales role you will be able to enjoy the personal interaction and flexibility that most people are looking for right now. Training is provided for entry-level candidates who are driven and teachable enough to learn our business quickly. Our consistent growth has also created an opportunity to fast track experienced sales professionals into a leadership role.

THIS IS IS A CAREER, NOT JUST A JOB


Does this sound like you?

  • You want to learn and grow in a new career path that will reward you financially and internally
  • You can do anything you set your mind to, with the right training and support
  • You set goals and do what it takes to achieve them
  • You genuinely care about others and want to make a difference
  • You work well independently; self-motivation is one of your greatest strengths
  • You want to continue learning and growing as a professional
  • You make a good first impression and naturally build positive relationships
  • You have a desire to advance quickly

A career with Infinity Business Group offers you the chance to help others, form lifelong friendships, and build a lucrative, successful, and financially independent future for yourself while you're doing it! Build your business around your life and not the other way around.

Position Description:

We will teach you how to connect with business owners and key decision-makers at local businesses through in-person meetings. You will find that one of the amazing things about our coverage is that it can benefit ANYONE – individuals, small businesses, and huge corporations. The sky is the limit in terms of who you want to work with. There is no requirement to go through payroll, and there is no minimum group size. We have industry-leading products, which is why we are an exclusive agency of the fastest-growing voluntary benefits company in the nation. As early as 3 months into your career, you will have the opportunity to step into a leadership role.

  • Experience is NOT required. We have superb training and ongoing professional development, focused on growing your referral-based clientele base. We also assist with the licensure process (3-10 days to study and pass the state exam) and offer full reimbursement for licensure expenses ($200-300).
  • Meet and build relationships with business owners, their employees, and other community members to offer them our industry-leading financial protection. We have an A+ rating with the BBB and AM Best.
  • Utilize the business tools provided to you to help grow your clientele base, including our custom-built CRM system.
  • Demonstrate empathy and 5-star customer service.
  • Create and run your own full-time schedule, no weekends or evenings required.

Qualifications:

  • You must be willing to be out in the community, not behind a desk. This is not a phone or computer-based position.

  • You take initiative and have natural relationship-building skills; you like people, and people like you!

  • You take initiative on a daily basis and are usually the hardest worker in the room

  • You are self-disciplined and able to work independently

  • You have a positive attitude and enjoy challenges

  • You are seeking a position with unlimited growth potential

  • You are coachable and willing to learn from a proven process & business model

  • You are confident and comfortable making new contacts

  • You set goals and are growth-oriented

We offer:

  • $60,000 - $90,000+ first year potential and $120-160k within 3 years

  • A clear path for quick advancement within your control (within your first 3 months), not based on politics

  • Cash Bonuses ($250 - $3,000 per month)

  • Stock Bonuses ($2,000 per quarter)

  • Top-tier training and professional development, including a minimum of 5 days of 1-on-1 field training in your area. Initial training is efficient and effective, leading to a fast start for new agents. Additional professional development opportunities are available weekly, monthly, and quarterly at no cost to the agent

  • Flexible full-time schedule; you choose your hours - NO EVENINGS OR WEEKENDS required

  • Recognition, awards, and incentives for achievements

  • Vested renewal income (vesting begins after 2 years and builds to 100% vested after 5)

  • Company-paid international travel opportunities

  • Unmatched company culture and co-workers

Learn more about us at: https://www.ibgfhl.com/career.html