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Entry Level Help Desk Jobs in Chelsea, MA (NOW HIRING)

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of ...

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. cafe, birthday parties, front desk, etc.). * Execution of ...

Full Time Park Team

Everett, MA · On-site

$18.75/hr

... entry-level leadership position designed to give employees delegation and ownership ... when extra help is needed (i.e. café, birthday parties, front desk, etc.). * Execution of ...

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Region Energy ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Account Exexutive

Peabody, MA · On-site

$65K - $75K/yr

Entry-Level Field Sales Representative Build a Career & Make an Impact Who We Are: At Petro we ... desk. We are looking for motivated, self-starting individuals to help grow our heating oil and ...

Receptionist

Boston, MA · On-site

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

Receptionist

Boston, MA · On-site

$22/hr

... help us meet our clients' needs. Schedule: Monday - Friday, 8AM - 5PM Compensation: $22/hr ... Manage reception desk and perform a wide range of support duties to attorneys and staff. * Welcome ...

This is an entry-level role focused on purchase order administration, data entry, order tracking ... Track open orders and help ensure timely delivery * Maintain accurate order data across systems and ...

Showing results 21-40

Entry Level Help Desk information

See Chelsea, MA salary details

$13

$25

$36

How much do entry level help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk in Chelsea, MA is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Chelsea, MA? The most popular types of Help Desk jobs in Chelsea, MA are:
What are popular job titles related to Entry Level Help Desk jobs in Chelsea, MA? For Entry Level Help Desk jobs in Chelsea, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Chelsea, MA look for? The top searched job categories for Entry Level Help Desk jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Entry Level Help Desk jobs? Cities near Chelsea, MA with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Chelsea, MA as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,325 per year, or $25.2 per hour.

$18.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago


Sky Zone rating

5.6

Company rating: 5.6 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

40th of 51 rated entertainment


Job description

CircusTrix, LLC dba

Sky Zone (Defy/Rockin' Jump)

Team Lead

Full-time or Part-time

Onsite

JOB DESCRIPTION

POSITION OVERVIEW

The Team Lead is an entry-level leadership position designed to give employees delegation and ownership responsibilities during a park shift. Team Leads are trained in basic leadership skills and principals to help effectively support daily park operations and mentor other Team Members.

QUALIFICATIONS

  • 18 years of age or older.
  • Demonstrates leadership and initiative either through a formal leadership role or within their work, schooling, or extracurricular experiences.
  • Minimum of 6 months of work experience ideally within a high-volume customer service industry such as retail, restaurant, fitness, or recreation.
  • Retail sales and/or amusement park or entertainment industry experience are all considered a plus.
  • Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.
  • Is available to work nights, weekends, and holidays as needed.
  • Is reliable, coachable, self-motivated, and organized.

RESPONSIBILITIES

Team Leads report to and support the park's management team by being out in the park providing on-the-spot leadership where needed. When things are busy, they're the first to jump in where help is needed most. They're also responsible for providing Managers with important updates or customer service issues if the park is busy and other Team Members can't leave their station.

Responsibilities include -

  • Providing the necessary delegation to Team Members so shifts across all departments can run as smoothly as possible.
  • Providing hands-on support to Team Members by jumping into any department when extra help is needed (i.e. cafe, birthday parties, front desk, etc.).
  • Execution of membership sales at the front desk and being on the lookout for potential sales opportunities while walking the park or assisting in other departments (by creating memorable moments for our guests, providing guests with information, and educating guests on our offerings when the opportunities present themselves).
  • Helping to enforce park safety policies and ensure the park is running smoothly. Educating other Team Members in the moment if there's an issue with guest safety that's not being corrected.
  • Help maintain a clean environment and perform janitorial duties throughout the shift.
  • Complete any incident reports that happened during the shift.
  • Assist with initiating and coordinating opening or closing park procedures.
  • Help ensure any additional shift duties outlined for that day are complete before leaving.

PHYSICAL REQUIREMENTS

  • Ability to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements.
  • Ability to lift and/or move a minimum of 20 pounds.
  • Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.

Compensation ranges from $18.75/hr based on qualifications and experience. Full-time Team Leads are eligible for benefits including medical, dental, and vision (401k eligibility based on age and tenure requirements).


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