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Entry Level Help Desk Support Jobs in Tyler, TX (NOW HIRING)

SISL Global

Desktop Support Specialist

Tyler, TX · On-site

Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice. Preferred ... Experience supporting IT in a manufacturing, distribution, or retail environment. * Certifications ...

New

City of Tyler

IT Specialist II (Part-Time)

Tyler, TX · On-site

$26.50/hr

Provide technical support to all levels of staff in response to requests received by the Information Technology Support Line (Help Desk), including but not limited to city supported applications ...

City of Tyler, TX

IT Specialist II (Part-Time)

Tyler, TX · On-site

$26.50/hr

Provide technical support to all levels of staff in response to requests received by the Information Technology Support Line (Help Desk), including but not limited to city supported applications ...

US Navy

Information Technology Professional

Overton, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Troup, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Canton, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Alba, TX

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Lindale, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

US Navy

Information Technology Professional

Bullard, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Entry Level Help Desk Support information

See Tyler, TX salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk support in Tyler, TX is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.73 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Tyler, TX?

For Entry Level Help Desk Support jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Tyler, TX look for?

The top searched job categories for Entry Level Help Desk Support jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Entry Level Help Desk Support jobs?

Cities near Tyler, TX with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Tyler, TX as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,856 per year, or $19.6 per hour.

Entry Level Sales Representative

The Compass Business Group

Jacksonville, TX • On-site

$65K - $85K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Entry-Level Sales Representative

Company: Compass Business Group
Employment Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B / Direct Sales
Compensation: Commission-Based (Average $65,000–$85,000 per year) — with an optional base draw for the first 6 weeks to help you get started
Location: Local Territory (In-person)

About Us

At Compass Business Group, we operate on principles familiar to those who've served — discipline, integrity, and commitment to the mission. Our mission is to protect what matters most: people and their financial security.

We help businesses and individuals prepare for life's unexpected challenges by providing supplemental insurance solutions that bring peace of mind and stability when it's needed most.

Our team is built on trust, accountability, and a shared commitment to service — values that make this a strong fit for those with military, law enforcement, or public service backgrounds who are ready for a new mission in civilian life.

Your Mission

As an Entry-Level Sales Representative, you'll take point in building relationships with local businesses and individuals, helping them understand benefits that protect their teams, families, and futures.

You'll receive all the training and mentorship needed to succeed — no prior sales experience required — just a strong work ethic, integrity, and a willingness to learn.

Responsibilities:

  • Build and maintain professional relationships with local business owners and clients
     

  • Conduct needs-based consultations to identify coverage options
     

  • Present and enroll clients in supplemental insurance programs
     

  • Follow up with clients to ensure satisfaction and ongoing support
     

  • Participate in weekly training sessions to sharpen your skills and grow your career
     

What We Offer

  • Comprehensive training and field mentorship — we invest in your success
     

  • Licensing assistance and reimbursement
     

  • A team culture built on camaraderie, accountability, and mutual respect
     

  • Unlimited earning potential through commission-based pay (average $65,000–$85,000 annually)
     

  • An optional base draw for the first 6 weeks to help you transition into the role
     

  • Opportunities for leadership and advancement
     

Who You Are

  • You've served — in uniform or in spirit — and take pride in mission-driven work
     

  • You value teamwork, discipline, and integrity
     

  • You're self-motivated and comfortable working independently
     

  • You communicate with confidence and professionalism
     

  • You're ready to apply your service mindset to help others protect their future
     

Join the Team

If you're ready for a career where your sense of duty, work ethic, and leadership make a real impact — Compass Business Group is ready to serve alongside you.

Apply today and begin your next mission: building a career with purpose, freedom, and unlimited potential.

https://www.compass-fhl.com/