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Entry Level Help Desk Support Jobs in Milwaukee, WI

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High School Diploma or relative experience in similar role * 1-3 years of experience in a technical support or help desk role * Solid understanding of desktop operating systems (Windows 10/11, macOS ...

LifeStance Health

IT Field Support Technician

Mequon, WI

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High School Diploma or relative experience in similar role * 1-3 years of experience in a technical support or help desk role * Solid understanding of desktop operating systems (Windows 10/11, macOS ...

E Logic

Technical Recruiter

Milwaukee, WI · Remote

$85K/yr

Support recruitment marketing initiatives. * Build strong relationships with candidates throughout ... Analysts, Help Desk, and Cybersecurity professionals. * Strong sourcing and interviewing skills.

VEHLO

Customer Support Specialist

Milwaukee, WI

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: l ess than 5%. ...

DEALERLOGIX LLC

Customer Support Specialist

Milwaukee, WI

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: l ess than 5%. ...

Vehlo

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: less than 5%. Duties ...

White Lodging Services Corp

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

  • Retirement

  • PTO

In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and departures while supporting the overall performance objectives ...

White Lodging Careers

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

  • Retirement

  • PTO

In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and departures while supporting the overall performance objectives ...

White Lodging

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

  • Retirement

  • PTO

In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and departures while supporting the overall performance objectives ...

U.S. Navy

IT Support Specialist

Bayside, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Saint Francis, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Franklin, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Pewaukee, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Franklin, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

New Berlin, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Nashotah, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Sullivan, WI

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 41-60

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Milwaukee, WI

Entry Level Help Desk Support information

See Milwaukee, WI salary details

$10

$20

$32

How much do entry level help desk support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level help desk support in Milwaukee, WI is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What are popular job titles related to Entry Level Help Desk Support jobs in Milwaukee, WI?

For Entry Level Help Desk Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Milwaukee, WI look for?

The top searched job categories for Entry Level Help Desk Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Entry Level Help Desk Support jobs?

Cities near Milwaukee, WI with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $42,716 per year, or $20.5 per hour.

Technical Support Analyst

MARS Solutions Group

Milwaukee, WI • On-site

Contractor

Re-posted 18 days ago

Job description

MARS Solutions Group is looking for a Technical Support Analyst. Our client is a (Technology/Financial Services) industry leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.
This is a hybrid position. 3 days (Mon, Tues, Wed) onsite at our Milwaukee or Franklin, WI office. 

Job Title: Associate Support Engineer I 

About the Role:

To support our growing team, we are looking for an Associate Support Engineer to work with our Field Experience team.You're the right fit if you love to solve problems and are always striving to learn new things. We're looking for self-motivated and self-driven engineers who are passionate about what they do and love technology.
As an Associate Support Engineer (NM Conect), you will be directly supporting the Field Experience as it relates to the (NMC) NM Connect, NMC Digital and SRC. In addition to being a voice of the user, you will be working directly with a wide variety of field and Home Office users, both helping to resolve their technical questions and issues and to help them use NMC/SRC to maximize their effectiveness, efficiency, and productivity.

Key Responsibilities:

  • Uses knowledge of PC, mobile devices, hardware, software configurations, operating systems, and LAN to resolve technical environment issues and provide implementation support to effectively support our customers. Provides omni-channel technical support (Home Office and Field) in a fast-paced, high-pressure environment while multi-tasking (e.g. two simultaneous chat windows) and/ or reprioritizing efforts as needed.
  • Performs initial client experience consultation to include Applying functional/technical knowledge for problem/issues analysis, use of software tools to assist in developing solutions, and test fixes to resolve first action whenever possible.
  • Seeks more complex assignments and issue resolution to gain experience in becoming a cross-functional technical subject matter expert in both Field and home office technology support.
  • Identifies process/ service improvement ideas with a continuous learning and improvement mindset. Partners with more experienced team members to help drive innovation and idea implementation where possible.
  • Ability to establish strong interpersonal relationships with internal and external teams. Participates in temporary project/support assignments as needed.
  • Leverages experience, existing communication channels, and knowledge management to execute processes and resolve issues while exciting and level-setting clients about the technology environment. Offers ideas to enhance client experience

Desired Qualifications and Skills:

  • Associate or Bachelor's degree in Computer Science, MIS, or related field OR a significant amount of directly related work experience required
  • Minimum of 2 years technical Help Desk experience
  • Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools.
  • Demonstrates strong customer service skills that translate both inside (HO) and externally (Field), verbally and in writing at all levels in a succinct yet understandable fashion based on audience.
  • Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing technology environment. Resolves issues while exciting and level-setting clients about the technology environment. Offers ideas related to enhancing the client experience.
  • Strong oral and written communication skills, including the ability to quickly build rapport and create a distinctive client experience.
  • Strong analytic skills and ability to solve problems
  • Initiative and motivation to include willingness to share feedback to drive process improvement
  • Keen attention to detail including proficiency in clear and understandable ticket documentation.
  • Ability to adapt to the changing needs of the business.

Skills-Proficiency Level:

Agile Methodologies - Basic
Communication - Intermediate
Cross-Functional Partnerships - Basic
Customer Advocacy - Basic
Customer Service - Intermediate
Engineering Practices - Basic
IT Service Management - Basic
Monitor System Performance - Basic
Programming Languages - Basic
Software Engineering - Basic
Technical Problem Solving - Intermediate
Technology Platforms - Basic

About MARS Solutions Group:
MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.