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Entry Level Help Desk Support Jobs in Milwaukee, WI

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$20 - $24/hr

Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be ...

Powerful IT Systems - IT Service Provider

Be Seen First

IT Support Specialist

Milwaukee, WI · On-site

$45K - $65K/yr

Previous experience in IT Support, Help Desk, Desktop Support, or a similar role * Good knowledge of Windows operating systems and computer hardware * Basic networking knowledge * Strong ...

New

Powerful IT Systems - IT Service Provider

Be Seen First

IT Support Specialist

Milwaukee, WI · On-site

$45K - $65K/yr

Previous experience in IT Support, Help Desk, Desktop Support, or a similar role * Good knowledge of Windows operating systems and computer hardware * Basic networking knowledge * Strong ...

New

Bear Country Inc

IT Support Specialist

Caledonia, WI

Previous help desk experience * Ability to communicate in a professional manner * Above-average phone skills * Experience navigating or supporting UNIX/Linux environments * In-depth understanding of ...

Hernandez Roofing

Front Office Assistant

New Berlin, WI · On-site

$15.50 - $20.25/hr

This role will manage incoming calls, greet visitors, and provide professional front desk support ... Help maintain compliance with internal processes and documentation standards Provide general ...

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

High School Diploma or relative experience in similar role * 1-3 years of experience in a technical support or help desk role * Solid understanding of desktop operating systems (Windows 10/11, macOS ...

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

High School Diploma or relative experience in similar role * 1-3 years of experience in a technical support or help desk role * Solid understanding of desktop operating systems (Windows 10/11, macOS ...

VEHLO

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: l ess than 5%. ...

Allure Salon and Spa

Front Desk Associate

Grafton, WI · On-site

$13.75 - $17.75/hr

Support our service providers throughout the day. * Assist with retail recommendations, guest ... Help create the elevated experience Allure is known for. What We're Looking For: * Friendly ...

Vehlo

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: less than 5%. Duties ...

DEALERLOGIX LLC

Customer Support Specialist

Milwaukee, WI

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great ... Previous Help Desk Experience a plus but not a requirement Travel Requirement: l ess than 5%. ...

E Logic

Technical Recruiter

Milwaukee, WI · Remote

$85K/yr

Support recruitment marketing initiatives. * Build strong relationships with candidates throughout ... Analysts, Help Desk, and Cybersecurity professionals. * Strong sourcing and interviewing skills.

AV Taxi Rides

Entry-Level Cashier

Milwaukee, WI · On-site

$15 - $24/hr

Job Overview AV Taxi Rides is hiring an Entry-Level Cashier to process customer payments, assist ... Support front desk and administrative staff as needed * Maintain a clean and organized payment area

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Milwaukee, WI

Entry Level Help Desk Support information

See Milwaukee, WI salary details

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How much do entry level help desk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk support in Milwaukee, WI is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.74 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Milwaukee, WI?

For Entry Level Help Desk Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Milwaukee, WI look for?

The top searched job categories for Entry Level Help Desk Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Entry Level Help Desk Support jobs?

Cities near Milwaukee, WI with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,716 per year, or $20.5 per hour.

Helpdesk Technician

Foxconn WI

Mount Pleasant, WI • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.

Responsibilities
  • Resolve end-user technical issues and support requests
  • Install and configure approved software applications
  • Manage and support MDM systems and Active Directory
  • Image and deploy laptops and desktops
  • Maintain IT inventory and documentation
  • Support conference room equipment and printers
  • Monitor and resolve network connectivity issues
  • Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
  • Other duties as assigned.

Qualifications
  • Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
  • Experience with Active Directory, MDM systems, and networking protocols preferred
  • Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.