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Entry Level Endpoint System Administrator Jobs in Rochester, NY

Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

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Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. * Manage user lifecycle (onboarding ...

Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. * Manage user lifecycle (onboarding ...

Security Engineer II

Webster, NY · On-site +1

$98K - $154K/yr

... system administration experience. Responsibilities * Continuous Endpoint Hardening: Maintain a ... Endpoint Sensor Engineering: Administer, tune, and troubleshoot endpoint security agents ...

Launch your career in Customer Service with an entry-level role that offers immediate hiring and ... Comfortable juggling multiple systems while keeping customers engaged. Hungry to learn, hit targets ...

Staffing Manager, Workforce Staffing

Rochester, NY · On-site

$40K - $56K/yr

Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible ... technical systems and makes recommendations to drive improvement Develops and maintains ...

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Entry Level Endpoint System Administrator information

See Rochester, NY salary details

$40.5K

$87.7K

$135.7K

How much do entry level endpoint system administrator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for entry level endpoint system administrator in Rochester, NY is $87,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What is an entry level endpoint system administrator?

Entry Level Endpoint System Administrators are IT professionals responsible for managing and supporting end-user devices such as laptops, desktops, and mobile devices within an organization. Their duties typically include installing and configuring operating systems, troubleshooting hardware and software issues, applying security updates, and ensuring devices comply with company policies. At the entry level, they often work under the supervision of senior administrators and provide frontline technical support to users. This role is critical in maintaining the smooth operation and security of an organization's IT infrastructure.

What are the key skills and qualifications needed to thrive as an entry level endpoint system administrator?

To thrive as an Entry Level Endpoint System Administrator, you need a solid understanding of operating systems (Windows, macOS, Linux), basic networking concepts, and preferably a relevant IT degree or certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with endpoint management tools like Microsoft Intune, SCCM, or JAMF, as well as ticketing systems such as ServiceNow, is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and support end users efficiently. These competencies are vital for maintaining secure, reliable endpoint environments and ensuring smooth IT operations across an organization.

What are some common challenges faced by an entry level endpoint system administrator, and how can they be addressed?

Entry Level Endpoint System Administrators often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing timely updates, and ensuring endpoint security. Balancing support requests with routine maintenance tasks can be demanding, especially when prioritizing urgent issues. To address these challenges, it's helpful to develop strong organizational skills, familiarize yourself with automated management tools, and actively seek guidance from more experienced team members. Building a solid foundation in documentation and communication also helps streamline problem-solving and ensures consistent support across the organization.

What is the difference between Entry Level Endpoint System Administrator vs Network Support Technician?

AspectEntry Level Endpoint System AdministratorNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified FundamentalsCompTIA A+, Cisco CCNA
Work EnvironmentManaging endpoints, troubleshooting OS and software issuesSupporting network hardware, troubleshooting connectivity
Industry UsageIT departments, enterprise environmentsIT support, network service providers
Search IntentManaging endpoints, system administrationNetwork troubleshooting, support roles

While both roles support IT infrastructure, the Entry Level Endpoint System Administrator focuses on managing and maintaining individual workstations and endpoints, whereas the Network Support Technician primarily supports network hardware and connectivity issues. The roles often overlap but differ in scope and daily tasks.

What are the most commonly searched types of Endpoint System Administrator jobs in Rochester, NY?

The most popular types of Endpoint System Administrator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Endpoint System Administrator jobs?

Cities near Rochester, NY with the most Entry Level Endpoint System Administrator job openings:

Infographic showing various Entry Level Endpoint System Administrator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,742 per year, or $42.2 per hour.

IT Support Administrator - Hybrid

Mindex

Rochester, NY • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Job description

Mindex is looking for a customer-focused onsite IT Support Administrator to provide reliable technical support across our organization. In this role, you’ll configure and maintain employee devices, troubleshoot hardware and software issues, support Microsoft 365 services, and assist with account access, onboarding, security, and IT asset management. The ideal candidate is organized, responsive, and comfortable managing multiple support requests while delivering a positive experience for end users.

Compensation

$40,000 - $60,000

What You'll Accomplish
  • Deploy, configure, and maintain end user Windows and Mac workstations.
  • Provide ongoing support to end users for hardware, software, and access-related issues.
  • Manage and maintain inventory of company IT assets.
  • Troubleshoot operating system, network, software, and application issues.
  • Actively manage multiple support queues by reviewing, prioritizing, investigating, routing, and resolving support requests while ensuring adherence to established service expectations.
  • Support onboarding and offboarding activities including account provisioning, device preparation, and access administration.
  • Create and maintain IT procedures, knowledgebase articles, and technical documentation.
  • Support and administer Microsoft 365 services including:

o Exchange Online

o Microsoft Teams

o SharePoint Online

o Entra ID (Azure AD)

o Microsoft Intune / Endpoint Manager

  • Support and maintain third-party business applications and services.
  • Assist with security-related tasks including account reviews, MFA support, endpoint management, and compliance efforts.
On-Call Responsibilities
  • Participate in an after-hours support rotation.
  • Respond to critical alerts, outages, and escalations according to established procedures.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent combination of education and professional experience.
  • Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role.
  • Experience supporting Microsoft 365 environments.
  • Experience working with Windows operating systems and Windows Server environments.
  • Experience working with MacOS and Apple Business Manager (ABM).
  • Experience with Microsoft Intune, Entra ID (Azure AD), Office 365, and SharePoint.
  • Experience utilizing ticketing systems and documenting technical procedures.
  • Experience supporting cloud-based platforms or managed service environments is preferred.
  • Experience with monitoring platforms, alerting systems, or incident management processes is a plus.

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.

Benefits

  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions:

Prolonged periods sitting at a desk and working on a computer
No heavy lifting is expected. Exertion of up to 10 lbs.