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Entry Level Endpoint System Administrator Jobs in Rochester, NY

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Troubleshoot operating system, network, software, and application issues. * Actively manage ... Endpoint Manager * Support and maintain third-party business applications and services. * Assist ...

ComTec Solutions

Internal IT Administrator

Rochester, NY · On-site

$43K - $75K/yr

Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure. * Manage user lifecycle (onboarding ...

Hover

Senior IT Administrator

York, NY · On-site

Cloud-first thinking with hands-on experience working with the latest SaaS IT systems, including ... Endpoint vulnerability detection and remediation experience: EDR, CrowdStrike Falcon, etc.

Amazon

Staffing Manager, Workforce Staffing

Rochester, NY · On-site

$40K - $56K/yr

Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible ... technical systems and makes recommendations to drive improvement Develops and maintains ...

TEKsystems

IT Associate

Rochester, NY · On-site

$20 - $23/hr

Administer electronic pledging systems and online donor platforms (e.g., ANDAR ePledge ... Entry Level If you feel you are qualified for this position, please submit your resume and a ...

TEKsystems

IT Associate

Rochester, NY · On-site

$20 - $23/hr

Administer electronic pledging systems and online donor platforms (e.g., ANDAR ePledge ... Entry Level If you feel you are qualified for this position, please submit your resume and a ...

TEKsystems

Corporate Admin - Claims

Rochester, NY

$15 - $16/hr

... Entry-Level Opportunity with Career Growth Ready to launch your career with a stable company that ... Enter and update claim information within company systems * Assist with documentation, records ...

New

TEKsystems

Corporate Admin - Claims

Rochester, NY · On-site

$15 - $16/hr

... Entry-Level Opportunity with Career Growth Ready to launch your career with a stable company that ... Enter and update claim information within company systems * Assist with documentation, records ...

New

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All JobsEndpoint System Administrator JobsEntry Level Endpoint System Administrator JobsEntry Level Endpoint System Administrator Jobs in Rochester, NY

Entry Level Endpoint System Administrator information

See Rochester, NY salary details

$40.5K

$87.7K

$135.7K

How much do entry level endpoint system administrator jobs pay per year?

As of Sep 14, 2026, the average yearly pay for entry level endpoint system administrator in Rochester, NY is $87,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What is an entry level endpoint system administrator?

Entry Level Endpoint System Administrators are IT professionals responsible for managing and supporting end-user devices such as laptops, desktops, and mobile devices within an organization. Their duties typically include installing and configuring operating systems, troubleshooting hardware and software issues, applying security updates, and ensuring devices comply with company policies. At the entry level, they often work under the supervision of senior administrators and provide frontline technical support to users. This role is critical in maintaining the smooth operation and security of an organization's IT infrastructure.

What are the key skills and qualifications needed to thrive as an entry level endpoint system administrator?

To thrive as an Entry Level Endpoint System Administrator, you need a solid understanding of operating systems (Windows, macOS, Linux), basic networking concepts, and preferably a relevant IT degree or certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with endpoint management tools like Microsoft Intune, SCCM, or JAMF, as well as ticketing systems such as ServiceNow, is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and support end users efficiently. These competencies are vital for maintaining secure, reliable endpoint environments and ensuring smooth IT operations across an organization.

What are some common challenges faced by an entry level endpoint system administrator, and how can they be addressed?

Entry Level Endpoint System Administrators often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing timely updates, and ensuring endpoint security. Balancing support requests with routine maintenance tasks can be demanding, especially when prioritizing urgent issues. To address these challenges, it's helpful to develop strong organizational skills, familiarize yourself with automated management tools, and actively seek guidance from more experienced team members. Building a solid foundation in documentation and communication also helps streamline problem-solving and ensures consistent support across the organization.

What is the difference between Entry Level Endpoint System Administrator vs Network Support Technician?

AspectEntry Level Endpoint System AdministratorNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified FundamentalsCompTIA A+, Cisco CCNA
Work EnvironmentManaging endpoints, troubleshooting OS and software issuesSupporting network hardware, troubleshooting connectivity
Industry UsageIT departments, enterprise environmentsIT support, network service providers
Search IntentManaging endpoints, system administrationNetwork troubleshooting, support roles

While both roles support IT infrastructure, the Entry Level Endpoint System Administrator focuses on managing and maintaining individual workstations and endpoints, whereas the Network Support Technician primarily supports network hardware and connectivity issues. The roles often overlap but differ in scope and daily tasks.

What are the most commonly searched types of Endpoint System Administrator jobs in Rochester, NY?

The most popular types of Endpoint System Administrator jobs in Rochester, NY are:

What are popular job titles related to Entry Level Endpoint System Administrator jobs in Rochester, NY?

For Entry Level Endpoint System Administrator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level Endpoint System Administrator jobs in Rochester, NY look for?

The top searched job categories for Entry Level Endpoint System Administrator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Endpoint System Administrator jobs?

Cities near Rochester, NY with the most Entry Level Endpoint System Administrator job openings:

Entry Level Endpoint System Administrator jobs near you
Infographic showing various Entry Level Endpoint System Administrator job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $87,742 per year, or $42.2 per hour.

Managed Services & Systems Administrator

Rochester, NY • On-site

ComTec Solutions
IT Services • 11 - 50 employees
Learn more about ComTec Solutionsexternal

$32 - $40/hr

Full-time

Posted 5 days ago

Job description

Department: IT Services Group
Travel Required: Local/day travel as needed
Reports To: Director, IT Services
Direct Reports: None
Billable Hours Goal: 80% of worked hours during designated customer-service/field days
JOB SUMMARY
The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers.
The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs.
In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments.
In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal.
The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work.
ESSENTIAL FUNCTIONS
Managed Services Administration - Approximately 60%
  • Perform daily monitoring of internal and external managed infrastructures.
  • Administer, maintain, and improve ComTec's managed services technology stack.
  • Provide behind-the-scenes technical support to service desk and field technical teams.
  • Monitor alerts and identify opportunities to proactively resolve recurring customer issues.
  • Continually improve managed services alerting, monitoring, scripting, and automation.
  • Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues.
  • Perform network and infrastructure health analysis for managed services customers.
  • Assist with reporting on the health, performance, and security of managed customer environments.
  • Identify root causes of recurring technical issues and develop solutions to reduce future incidents.
  • Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies.
  • Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction.

IT Systems Administration - Approximately 40%
  • Provide onsite and remote technical support for ComTec customers.
  • Maintain an 80% billable utilization goal during designated customer-service/field days.
  • Respond to customer inquiries in a courteous and professional manner.
  • Troubleshoot and resolve escalated service desk and customer infrastructure issues.
  • Provide desktop, server, Microsoft 365, network, and related infrastructure support.
  • Administer and maintain user accounts, permissions, email, and related services.
  • Perform remote and onsite scheduled maintenance.
  • Troubleshoot workstation, server, networking, firewall, backup, and software issues.
  • Create, document, update, and escalate customer issues according to established ticketing standards and SLAs.
  • Monitor assigned tickets and tasks through resolution or appropriate escalation.
  • Accurately maintain case notes, time entries, documentation, and resolutions.
  • Follow established change-management and customer-support procedures.
  • Identify potential customer needs and sales opportunities and communicate them to the appropriate team members.

General Responsibilities
  • Participate in the emergency on-call rotation.
  • Maintain accurate and timely timesheets and service documentation.
  • Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members.
  • Take ownership of assigned issues through resolution while recognizing when escalation is appropriate.
  • Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments.
  • Perform other duties as required.

Requirements
TECHNICAL SKILLS & KNOWLEDGE
The ideal candidate will have experience administering and troubleshooting technologies including:
  • Microsoft Windows Server
  • Microsoft Active Directory and Entra ID
  • Microsoft 365
  • Microsoft Intune
  • Hyper-V and virtualization technologies
  • N-central RMM or similar remote monitoring and management platforms
  • Endpoint detection and response/security technologies such as SentinelOne
  • Enterprise backup and disaster recovery solutions
  • DNS, DHCP, TCP/IP, Internet connectivity, and mail flow
  • Firewalls and network infrastructure, including SonicWall
  • HP and Dell server/workstation hardware
  • Windows workstation operating systems
  • Microsoft Office applications
  • Automation and scripting technologies

The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues.
SOFT SKILLS & ABILITIES
  • Strong written and verbal communication skills.
  • Pleasant and professional demeanor in all customer and internal communications.
  • Strong organizational and time-management skills.
  • Ability to transition effectively between proactive administrative work and customer-facing technical support.
  • Ability to manage multiple priorities and changing customer needs.
  • Resourceful problem solver with sound judgment and effective decision-making abilities.
  • Ability to work independently without direct supervision.
  • Owns issues through resolution while understanding when and how to escalate.
  • Demonstrates empathy and professionalism when working with users.
  • Ability to work effectively with customers at all levels, from executives and IT personnel to end users.
  • Operates with customer satisfaction in mind.
  • Energy, enthusiasm, curiosity, and a results-oriented mindset.
  • Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies.

EDUCATION & EXPERIENCE
  • Bachelor's degree in Information Technology or related discipline preferred.
  • 3-5+ years of relevant IT experience supporting business technology environments.
  • Experience in an MSP or other multi-customer technical environment preferred.
  • Experience providing both remote and onsite technical support preferred.
  • Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred.

WORK ENVIRONMENT / PHYSICAL DEMANDS
  • Regular use of computers and standard office equipment.
  • Ability to remain calm and professional in stressful technical situations.
  • Ability to perform the administrative functions expected of the position.
  • Ability to work both in the ComTec office and at customer locations.

ADDITIONAL REQUIREMENTS
  • This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs.
  • An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days.
  • Ability to travel locally to customer locations as required.
  • Ability to occasionally work evenings or weekends as customer or business needs require.
  • Valid driver's license and reliable personal vehicle.
  • Participation in the department's emergency on-call rotation is required.

Salary Description
$32 - $40 / Hour

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