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Entry Level Desktop Support Jobs in Alabama (NOW HIRING)

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Entry Level Desktop Support information

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$24

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How much do entry level desktop support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level desktop support in Alabama is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Alabama?

The most popular types of Desktop Support jobs in Alabama are:

What are popular job titles related to Entry Level Desktop Support jobs in Alabama?

For Entry Level Desktop Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Alabama look for?

The top searched job categories for Entry Level Desktop Support jobs in Alabama are:

What cities in Alabama are hiring for Entry Level Desktop Support jobs?

Cities in Alabama with the most Entry Level Desktop Support job openings:

Infographic showing various Entry Level Desktop Support job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,894 per year, or $24.5 per hour.

Intelligent Transportation Systems Electronic Technician I

Montgomery Personnel Board - Traffic Engineering

Montgomery, AL • On-site

$25.43 - $43.30/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 24 days ago


Job description

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. \r\n**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations** \r\n

Nature of Work

The fundamental reason this classification\r\nexists is to perform highly skilled technical work in the installation, repair,\r\nand maintenance of the City of Montgomery's electronic traffic control devices\r\nand computerized control and communication systems. Work\r\nrequires a broad range of electronics technical knowledge and is performed with\r\nconsiderable independence of judgment. Primary work responsibilities may\r\ninclude: monitoring traffic from the Traffic\r\nManagement Center (TMC); installing and programming electronic traffic\r\ncontrol devices and supporting equipment; responding to service requests and\r\ncalls; and performing diagnostic checks and repairs to electronic traffic\r\ncontrol devices, fiber optic cables, and supporting equipment. The Intelligent Transportation Systems (ITS) Electronic Technician I is distinguished from\r\nthe ITS Electronic Technician II in that the ITS Electronic Technician II serves as the lead worker\r\nonsite and typically performs more complex technical duties. The ITS Electronic Technician I receives technical guidance from the ITS Electronic Technician II and\r\nreceives supervision from the Intelligent Transportation Systems (ITS) Manager.\r\n

Minimum Qualifications

An\r\nAssociate's degree in Electronics, Electronic Technology, Computer Science,\r\nIntelligent Transportation Systems (ITS), or a closely related field and one\r\n(1) year of experience in electronics, or electrical systems, with a strong\r\nfocus on the installation, maintenance, and troubleshooting of traffic signal\r\nsystems to include basic network switches, fiber optic patch panels, and\r\ncabling for network devices, AC/DC electrical experience and the ability to\r\ntroubleshoot circuits using multimeters or other test equipment, familiarity with Cat5/Cat6 and COAX cable\r\nterminations and testing, as well as a thorough knowledge of current desktop\r\ntechnologies, serial communications, and TCP/IP concepts, is essential. \r\nNOTE: Qualifying education, training, and\r\nexperience that provide the requisite knowledge, skills and abilities to\r\nperform the job will be considered.\r\n

Special Requirements

Must possess, or be able to obtain within two\r\nyears of employment, a Traffic Signals Level 1 Certification from the IMSA\r\n(International Municipal Signal Association). Must possess a valid Alabama\r\ndriver's license and insurable driving record as needed to operate City\r\nvehicles. Must be able to attend\r\nspecialized training or classes as needed to maintain or increase skills and\r\nupdate equipment. Must be willing to be\r\non call for 24 hours a day/seven days a week at least once a month.\r\n\r\n\r\nPHYSICAL REQUIREMENTS:\r\n\r\n\r\nPhysical\r\nability to lift from 50 to 150 pounds (assisted or unassisted) such as the\r\ntraffic controller cabinet. Physical ability to stand,\r\nstoop, bend and crouch as needed to make repairs, replacements or adjustments\r\nto equipment. Physical ability to distinguish\r\nbetween colors as needed to differentiate between color-coded wires and signal\r\nlights in order to make repairs.\r\n\r\n\r\nWORKING CONDITIONS:\r\n\r\n\r\nWork\r\nis performed in a variety of uncontrolled work environments including but not\r\nlimited to at heights up to 50 feet above ground, in unkempt areas with tall\r\nweeds and exposure to local wildlife, and in close proximity to heavy traffic\r\ntraveling at speeds exceeding 50 miles per hour. Work is performed in a variety\r\nof weather conditions with exposure to the elements to include extreme heat,\r\ncold, rain, and lightning. Work will require some overtime, night, weekend, and\r\nholiday hours as well as afterhours on-call duty.\r\n\r\n

Kind of Examination

Applications are being accepted to fillone (1) vacancy and any other vacancies that may occur during the life of the register. The current vacancyis with theCity of Montgomery Traffic EngineeringDepartment.Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application and supplemental questionnaireform completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, a selection procedure will beadministered to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.\r\n\r\n\r\nComplete an online application by visitingMontgomery Personnel Board's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.\r\n

Additional Information

BENEFITS:Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in theRetirement Systems of Alabama (RSA)retirement program.\r\nDRUG TEST:Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use).\r\nBACKGROUND CHECK:Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)\r\nEQUAL EMPLOYMENT OPPORTUNITY:Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.\r\nREQUEST FOR ACCOMMODATION:Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.\r\nI9:Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.\r\nUPDATE OF CONTACT INFORMATION:It is your responsibility to update your contact information (address, phone, email) so that we can contact you about jobs. Pleasevisit theUpdate Contact Informationpage to log in and update to your contact information at any time.\r\n

Employment Type: Full-Time