Customer Support Technician
$18 - $24.50/hr
This reports directly to the Support Services Supervisor of Desktop Support, and serves as the ... Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity.
Customer Support Technician
$18 - $24.50/hr
This reports directly to the Support Services Supervisor of Desktop Support, and serves as the ... Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity.
Entech's Entry Level System / Network Support Technicians will assist other team members in ... Mastery of desktop support and ability to knowledge share with other team members * Awesome ...
Quick apply
Entech's Entry Level System / Network Support Technicians will assist other team members in ... Mastery of desktop support and ability to knowledge share with other team members * Awesome ...
Managed Support Technician I
Hoover, AL · On-site
$19 - $26/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Managed Support Technician I
Hoover, AL · On-site
$19 - $26/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Managed Support Technician I
Hoover, AL · On-site
$20.25 - $27.75/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Managed Support Technician I
Hoover, AL · On-site
$20.25 - $27.75/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Managed Support Technician I
Birmingham, AL · On-site
$20.25 - $27.75/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Quick apply
Managed Support Technician I
Birmingham, AL · On-site
$20.25 - $27.75/hr
The IT Technician I position is an entry level position ideal for someone who has a passion for ... To provide desktop support and complete general configuration of software * To provide support for ...
Associate, Technology
Mobile, AL · On-site
The Associate of Technology is an entry-level front-line IT support owner for end users across the ... Experience: 1-3 years of help desk, desktop support, or end-user IT support experience Working ...
Quick apply
Associate, Technology
Mobile, AL · On-site
The Associate of Technology is an entry-level front-line IT support owner for end users across the ... Experience: 1-3 years of help desk, desktop support, or end-user IT support experience Working ...
ISP Support Technician
Huntsville, AL · On-site
$15 - $15.50/hr
... Skills Support, Desktop, Troubleshooting, Customer service, Windows Additional Skills ... Entry Level Job Type & Location This is a Contract to Hire position based out of Huntsville, AL.
ISP Support Technician
Huntsville, AL · On-site
$15 - $15.50/hr
... Skills Support, Desktop, Troubleshooting, Customer service, Windows Additional Skills ... Entry Level Job Type & Location This is a Contract to Hire position based out of Huntsville, AL.
Help Desk Technician (temporary position)
Huntsville, AL · On-site
$19.75 - $26.75/hr
They are seeking a Temporary Entry Level Help Desk Technician to provide IT support for a valued US ... desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, and other ...
New
Help Desk Technician (temporary position)
Huntsville, AL · On-site
$19.75 - $26.75/hr
They are seeking a Temporary Entry Level Help Desk Technician to provide IT support for a valued US ... desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, and other ...
New
Help Desk Technician (temporary position)
$19.75 - $26.75/hr
OSS has an immediate opening for a Temporary Entry Level Help Desk Technician to provide services ... Our CIO customer provides IT support to over 2800 external/internal users. This position is a ...
New
Help Desk Technician (temporary position)
$19.75 - $26.75/hr
OSS has an immediate opening for a Temporary Entry Level Help Desk Technician to provide services ... Our CIO customer provides IT support to over 2800 external/internal users. This position is a ...
New
Help Desk Analyst
$17 - $20/hr
... support, Ticketing system, Desktop, Office 365 Top Skills Details Help desk support,Service desk ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...
Help Desk Analyst
$17 - $20/hr
... support, Ticketing system, Desktop, Office 365 Top Skills Details Help desk support,Service desk ... Experience Level Entry Level Job Type & Location This is a Contract position based out of ...
ITS Electronic Technician I
$25.43 - $43.30/hr
The pay range reflects the entry level and maximum salary potential in the assigned pay grade. \r\n ... devices and supporting equipment; responding to service requests and\r\ncalls; and performing ...
ITS Electronic Technician I
$25.43 - $43.30/hr
The pay range reflects the entry level and maximum salary potential in the assigned pay grade. \r\n ... devices and supporting equipment; responding to service requests and\r\ncalls; and performing ...
Entry Level Desktop Support information
See Alabama salary details
$9.15 - $12.08
4% of jobs
$12.08 - $15.01
1% of jobs
$15.01 - $17.95
12% of jobs
$18.94 is the 25th percentile. Wages below this are outliers.
$17.95 - $20.88
23% of jobs
The median wage is $22.27 / hr.
$20.88 - $23.81
20% of jobs
$23.81 - $26.74
14% of jobs
$26.92 is the 75th percentile. Wages above this are outliers.
$26.74 - $29.67
9% of jobs
$29.67 - $32.60
5% of jobs
$32.60 - $35.53
5% of jobs
$35.53 - $38.47
4% of jobs
$38.47 - $41.40
2% of jobs
$9
$24
$41
How much do entry level desktop support jobs pay per hour?
As of May 29, 2026, the average hourly pay for entry level desktop support in Alabama is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.88 per hour, depending on experience, location, and employer.
What is an Entry Level Desktop Support job?
An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.
What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?
To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.
What does a typical day look like for someone in an Entry Level Desktop Support role?
A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Alabama? The most popular types of Desktop Support jobs in Alabama are:
What are popular job titles related to Entry Level Desktop Support jobs in Alabama? For Entry Level Desktop Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Alabama look for? The top searched job categories for Entry Level Desktop Support jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Desktop Support jobs? Cities in Alabama with the most Entry Level Desktop Support job openings:
$18 - $24.50/hr
Contractor
Posted 2 days ago
Job description
Company Description
360 IT Professionals is a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing
industry leading IT solutions for Staffing and Software Development. We have
more than 30 IT Staffing Services contracts across USA and working
closely with Fortune 500 Companies and Key Private sector Agencies. We
are providing staffing support to more than 10 State Customers across USA
and have successfully staffed for more than 260 roles in last 6 months.
Job Description
Job Title: Customer Support Technician
Duration: 2 months with likely extension up to further 2 years
Work Location: Montgomery, AL
Interview methods: Phone/Skype/F2F
Required Skills:
- Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries.
- Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365.
Qualifications
Skills Preferred:
- Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
- Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+
Additional Information
*** Local candidates strongly preferred****