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Entry Level Customer Support Jobs in Michigan (NOW HIRING)

Valente Group Inc

Be Seen First

Client Representative | Entry Level Sales + Training

East Grand Rapids, MI · On-site

$55K - $65K/yr

Deliver a consultative, high-energy customer experience * Work toward daily and weekly performance ... Be part of a sales team that competes, supports, and wins together Why Athletes Excel Here You've ...

Valente Group Inc

Be Seen First

Client Representative | Entry Level Sales + Training

East Grand Rapids, MI · On-site

$55K - $65K/yr

Deliver a consultative, high-energy customer experience * Work toward daily and weekly performance ... Be part of a sales team that competes, supports, and wins together Why Athletes Excel Here You've ...

Bisco Industries

Sales Representative-Entry Level

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer visits * Maintain accurate records and an organized work environment * Provide support to ... * Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months ...

Bisco Industries

Sales Representative-Entry Level

Grand Rapids, MI

$52K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer visits * Maintain accurate records and an organized work environment * Provide support to ... * Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months ...

Bisco Industries

Sales Representative-Entry Level

Livonia, MI · On-site

$52K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer visits * Maintain accurate records and an organized work environment * Provide support to ... * Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months ...

Bisco Industries

Sales Representative-Entry Level

Grand Rapids, MI · On-site

$52K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer visits * Maintain accurate records and an organized work environment * Provide support to ... * Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months ...

Bisco Industries

Sales Representative-Entry Level

Livonia, MI · On-site

$52K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer visits * Maintain accurate records and an organized work environment * Provide support to ... * Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Michigan

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Michigan?

The most popular types of Customer Support jobs in Michigan are:

What are popular job titles related to Entry Level Customer Support jobs in Michigan?

For Entry Level Customer Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Michigan look for?

The top searched job categories for Entry Level Customer Support jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Customer Support jobs?

Cities in Michigan with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Entry Level Management

Innovative Client Connections

Lansing, MI • On-site

$41K - $52K/yr

Full-time

Re-posted 13 days ago

Job description

Company Description
ICC East, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Lansing, MI. ICC East, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
The Entry-Level Manager for ICC East is an entrepreneurial go-getter, a skilled multi-tasker, and an aspiring brand leader. This position will support the customer service/sales team in all efforts to achieve the short and long-term objectives for the brands that our clients hire us to represent. With a heavy focus on the customer experience and brand marketing initiatives, our Entry-Level Manager makes sure that the day-to-day affairs are running smoothly for our team, and representing our clients in the best way possible.
The ideal candidate will leverage and refine skills in marketing, consumer research, and project management, while developing a leadership voice on the team. This is an exciting opportunity to participate in advancing in the company.
Primary Responsibilities
• Act as a steward of the brand. Articulate and support our clients' brand promise, vision, and position to achieve overall business goals and to help maintain consistency in all communication channels.
• Manage day-to-day marketing, events, and promotions, working face to face customers
• Support development of an integrated global marketing campaign.
• Demonstrate a commitment to our company core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications
Qualifications
• Prior leadership and customer service experience
• Strong oral and written communication skills.
• Excellent project management skills with ability to consistently achieve or beat deadlines
• Proven ability to effectively manage multiple projects in a fast paced, dynamic environment
• Ability to plan ahead, prioritize tasks and maintain a high level of attention to detail
Additional Comments and Requirements
• Enthusiasm - treats every situation with a positive, "can-do" attitude
• Interpersonal savvy - ability to work with and appropriately engage all levels of colleagues
Please send your resume to the HR Department TODAY for consideration!
Additional Information
We are one of Lansing's leading consulting firms specializing in new client acquisitions, customer service, and customer retention. In today's dynamic and changing marketplace we believe that business is most successful when we acquire new business and keep customers happy. The most effective way for us to market a product or service is through creating long lasting relationships with customers by presenting information the old-fashioned way: with a firm handshake. Our unique and innovative approach to building relationships with our clients has helped us to achieve national expansion within a highly competitive market.

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