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Entry Level Customer Support Jobs in Michigan (NOW HIRING)

Apex Oil Lab

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Laboratory Technician & Data Entry Specialist (Part-Time)

Grand Rapids, MI · On-site

$16 - $18/hr

LABORATORY TECHNICIAN & DATA ENTRY SPECIALIST (Part-Time, Entry Level) Position Type: Part-Time, ... Provide excellent customer support * Database work will include entering data, updating records ...

AP72 INC

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Customer Sales Representative (Entry Level)

Troy, MI · On-site

$38K - $50K/yr (+ commission)

This entry-level position is ideal for individuals looking to kick start their career in sales and ... The Sales Representative will play a crucial role in supporting our sales efforts, engaging with ...

AP72 INC

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Customer Sales Representative (Entry Level)

Troy, MI · On-site

$38K - $50K/yr (+ commission)

This entry-level position is ideal for individuals looking to kick start their career in sales and ... The Sales Representative will play a crucial role in supporting our sales efforts, engaging with ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Michigan?

The most popular types of Customer Support jobs in Michigan are:

What are popular job titles related to Entry Level Customer Support jobs in Michigan?

For Entry Level Customer Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Michigan look for?

The top searched job categories for Entry Level Customer Support jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Customer Support jobs?

Cities in Michigan with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Entry-Level Client Support Specialist | Work From Home

Detroit, MI • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Entry-Level Client Support Specialist | Work From Home
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Build a Career Where Performance Is Recognized
Are you looking for a career where your effort is valued, your growth is supported, and your achievements are recognized?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and growing within a supportive, performance-driven culture.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we're committed to developing professionals through mentorship, continuous learning, and performance-based career advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
Professional Development
  • Participate in ongoing virtual training and coaching
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through mentorship and professional development
Why Join AO?
Recognition & Rewards
Your dedication and performance are recognized through opportunities such as:
  • Performance-based bonuses
  • Company recognition programs
  • Leadership awards
  • Incentive trips and retreats
  • Team celebrations and special events
Professional Development
  • Structured onboarding
  • Twice-weekly virtual training sessions
  • Leadership mentoring
  • Ongoing coaching and skill development
  • Clear pathways for career advancement
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Strong work ethic and accountability
  • Attention to detail and organizational skills
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to join a team where your contributions are recognized, your growth is supported, and your success is celebrated, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Confidence. Succeed Together. 🚀
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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