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Entry Level Customer Support Jobs in Michigan (NOW HIRING)

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

TEKsystems

Service Support Technician

East Lansing, MI

$22 - $25/hr

Customer Support & Communication * Networking Basics (IP, Wi-Fi) * Ticketing Systems / CRM * Device Support (Smart TVs, Streaming, Routers) Why This Opportunity Stands Out ✅ Entry-level friendly ...

New

TEKsystems

Service Support Technician

East Lansing, MI

$22 - $25/hr

Customer Support & Communication * Networking Basics (IP, Wi-Fi) * Ticketing Systems / CRM * Device Support (Smart TVs, Streaming, Routers) Why This Opportunity Stands Out ✅ Entry-level friendly ...

New

J&R CONSULTING GROUP INC

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Customer Relations Representative | Full-Time Position

Warren, MI · On-site

$45K - $55K/yr

This entry-level role is ideal for individuals who enjoy working with people, developing ... Provide professional customer support and assistance * Help customers with questions regarding ...

New

J&R CONSULTING GROUP INC

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Customer Relations Representative | Full-Time Position

Warren, MI · On-site

$45K - $55K/yr

This entry-level role is ideal for individuals who enjoy working with people, developing ... Provide professional customer support and assistance * Help customers with questions regarding ...

New

Surge Staffing

Bilingual Talent Advisor

Southfield, MI

$22 - $25/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Bilingual Talent Advisor

Southfield, MI · On-site

$22 - $25/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Talent Advisor

Southfield, MI · On-site

$20 - $23/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales PRIMARY ... Perform a variety of administrative tasks that support the overall mission of quality performance.

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Michigan? The most popular types of Customer Support jobs in Michigan are:
What are popular job titles related to Entry Level Customer Support jobs in Michigan? For Entry Level Customer Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Michigan look for? The top searched job categories for Entry Level Customer Support jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Customer Support jobs? Cities in Michigan with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you

Entry Level Operations Assistant

Customer Service

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

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Job description

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our team. In this role, you will be responsible for managing and maintaining accurate data across multiple systems, ensuring records are complete, organized, and compliant with company standards. You’ll assist with data verification, documentation review, and quality control to support overall operational efficiency.

Responsibilities

Data Entry & Processing:

  • Review incoming information for completeness and accuracy.

  • Enter and update data in internal systems with a high level of attention to detail.

  • Verify supporting documentation and ensure all required fields are properly completed.

  • Maintain organized digital records and follow company data-handling procedures.

Data Review & Analysis:

  • Audit files to ensure consistency, accuracy, and compliance with internal guidelines.

  • Identify missing or incorrect information and work with team members to resolve discrepancies.

  • Monitor data flow to ensure timely completion of processing tasks.

Post-Processing & Reporting:

  • Prepare and organize completed files for recordkeeping and follow-up activities.

  • Generate reports or summaries as needed for management review.

  • Support other administrative and operational functions as required.

Quality Control:

  • Review data entries for accuracy and completeness.

  • Identify process inefficiencies and suggest improvements.

  • Ensure compliance with company policies and applicable regulations.

Customer Support:

  • Respond to internal and external inquiries in a timely and professional manner.

  • Provide clear and helpful communication to colleagues and customers throughout the process.

  • Maintain a customer-focused attitude while managing multiple priorities.

Qualifications:

  • Strong computer and data entry skills, with proficiency in Microsoft Office or similar software.

  • Excellent organizational and time management abilities.

  • Strong attention to detail and accuracy.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a collaborative team.