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Entry Level Customer Support Jobs in Detroit, MI

AMAZING ONLINE LLC

Be Seen First

Entry-Level Customer Service & Management Trainee | Paid Training

Novi, MI · On-site

$45K - $55K/yr

Face-to-Face Account Support: Meet directly with local account holders, walking them through ... and customer satisfaction. * Management Trainee Path: Master entry-level account operations to ...

AMAZING ONLINE LLC

Be Seen First

Entry-Level Customer Service & Management Trainee | Paid Training

Novi, MI · On-site

$45K - $55K/yr

Face-to-Face Account Support: Meet directly with local account holders, walking them through ... and customer satisfaction. * Management Trainee Path: Master entry-level account operations to ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Detroit, MI

Entry Level Customer Support information

See Detroit, MI salary details

$10

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How much do entry level customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level customer support in Detroit, MI is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Detroit, MI?

The most popular types of Customer Support jobs in Detroit, MI are:

What are popular job titles related to Entry Level Customer Support jobs in Detroit, MI?

For Entry Level Customer Support jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Detroit, MI look for?

The top searched job categories for Entry Level Customer Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Entry Level Customer Support jobs?

Cities near Detroit, MI with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Detroit, MI as of August 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,119 per year, or $20.7 per hour.

Entry Level - Customer Service Liaison

Eclipse Marketing

Dearborn, MI

$14.75 - $20/hr

Full-time

Re-posted 15 days ago

Job description

Company Description

Eclipse Marketing is an organization developed on the belief that an approach to business sales and marketing based on personal communication will always be more effective and meaningful than the latest technology craze. We are a business focused on the understanding that our people are our future & therefore we want to coach them into a management position. We strive to provide an entrepreneurial environment dedicated to developing successful business leaders. 

Job Description

Our company is now hiring on location Customer Service Liaisons to provide client representation and information on the clients we represent to the public at local events

Responsibilities:

  • Act as a representative of the brands we work with
  • Perform a range of administrative and support duties related to the daily operations
  • Maintain current knowledge of organizational and department policies and procedures
  • Contribute to ongoing process improvements
  • Attend staff meetings
  • Support promotional team activities
Qualifications

Qualifications:

  • Attention to detail and a high level of organization is imperative
  • Must have the ability to prioritize, organize and handle multiple tasks
  • Must be proactive in nature and at times, work with minimal supervision
  • Excellent oral and written communication skills
  • Effective and courteous communicator with all
  • Resourceful and highly adaptive personality
  • A proactive problem-solver who can make independent decisions is a must

Perks:

  • Competitive compensation, bonus incentives, and optional travel opportunity if desired
Additional Information

Eclipse Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known national clients within the technology, entertainment, and mobility industries.
All positions are full time opportunities, and offer a base hourly + bonuses and incentives based on a 40 hour work week.

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