ZipRecruiter

Log In

2

Part Time Customer Support Jobs in Detroit, MI (NOW HIRING)

Lucid Motors

Part-Time Customer Care Specialist

Southfield, MI · Hybrid

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive EV Technical Support Specialist , also known as a Customer Care Specialist, you ... to work independently. Part Time shift hours from 12:00 pm 5:00pm EDT, full 8-hour shift on ...

Lucid Motors

Part-Time Customer Care Specialist

Southfield, MI · On-site

$21 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive EV Technical Support Specialist , also known as a Customer Care Specialist, you ... work independently. Part Time shift hours from 12:00 pm - 5:00pm EDT, full 8-hour shift on ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

  • Medical

  • Dental

  • Vision

A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ... Full-time or part-time positions are available. Flexible hours and remote work are possible after ...

Soble PLC

Client Support Advisor

Farmington Hills, MI

$48K/yr

A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ... Full-time or part-time positions are available. Flexible hours and remote work are possible after ...

Victra

Sales Support Rep Part-Time

Commerce, MI · On-site

$17 - $23.25/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

Victra

Sales Support Rep Part-Time

Bloomfield, MI · On-site

$18.50 - $25.25/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

New

Victra

Sales Support Rep Part-Time

Livonia, MI · On-site

$17.75 - $24.25/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

Victra

Sales Support Rep Part-Time

Madison Heights, MI · On-site

$17.50 - $24/hr

As a part-time Victra Sales Support Representative, you'll have the chance to shape your career in ... Deliver outstanding customer service during every guest interaction, ensuring each visit is a ...

next page

Showing results 1-20

All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Detroit, MI

Part Time Customer Support information

See Detroit, MI salary details

$10

$22

$56

How much do part time customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time customer support in Detroit, MI is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are the most commonly searched types of Customer Support jobs in Detroit, MI?

The most popular types of Customer Support jobs in Detroit, MI are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,712 per year, or $22.9 per hour.

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach