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Entry Level Customer Service Jobs in Silver Spring, MD

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Bowie, MD

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Columbia, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Gambrills, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Columbia, MD · On-site

$16.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

FastSigns

Customer Service Representative

Washington, DC · On-site

$18.40/hr

Customer Service Representative Do your friends and co-workers refer to you as a people person ... We don't consider this position as an entry-level we consider the position a stepping stone for any ...

FastSigns

Customer Service Representative

Washington, DC · On-site

$18.40/hr

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... We don't consider this position as an entry-level we consider the position a stepping stone for any ...

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Showing results 21-40

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Silver Spring, MD

Entry Level Customer Service information

See Silver Spring, MD salary details

$10

$19

$27

How much do entry level customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level customer service in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Silver Spring, MD? The most popular types of Customer Service jobs in Silver Spring, MD are:
What are popular job titles related to Entry Level Customer Service jobs in Silver Spring, MD? For Entry Level Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Customer Service jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Customer Service jobs? Cities near Silver Spring, MD with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative

Grotto Pizza

Columbia, MD • On-site

$15.75 - $21.50/hr

Other

Re-posted 8 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.
Requirements
Education: Some secondary education.
Experience: Entry-level position.
Age: Must be at least 16 years of age.
Knowledge/Skills/Abilities:
  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

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