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Entry Level Customer Service Jobs in Silver Spring, MD

Daz

Be Seen First

Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

Daz

Be Seen First

Customer Service Specialist - Entry Level

Baltimore, MD · On-site

$48K - $67K/yr

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

Nova Ac MCLEAN

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

We are seeking an enthusiastic and motivated Entry-Level to support promotional events and ... Engage with customers and provide information about products or services * Conduct basic marketing ...

GROTTO PIZZA INC.

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Silver Spring, MD?

The most popular types of Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Customer Service jobs in Silver Spring, MD?

For Entry Level Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Customer Service jobs?

Cities near Silver Spring, MD with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative - Entry Level

Springfield, VA • On-site

GEM VA INC.
See more jobs at GEM VA INC.external

$16.75 - $22.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

We’re currently hiring Customer Service Representatives to join our fast-growing team. If you’re looking for a full-time, entry-level customer service job with paid training, weekly pay, immediate hiring opportunities, and career advancement, this is an excellent opportunity to build valuable professional experience.

No previous experience is required. We provide the training, coaching, mentorship, and resources you need to succeed from day one.

We’re looking for dependable, motivated individuals who enjoy helping people, communicate well, and thrive in a team-oriented environment. If you’re eager to learn, grow, and develop a long-term career, we encourage you to apply.

Customer Service Representative Responsibilities

As a Customer Service Representative, you will:

  • Deliver exceptional customer service while professionally representing our clients
  • Answer customer questions about products, services, promotions, and campaigns
  • Communicate product and service information clearly and confidently
  • Build and maintain positive customer relationships through effective communication
  • Support customer engagement initiatives, promotional activities, and live events
  • Assist with customer outreach and campaign-related activities
  • Collaborate with team members to achieve individual and company goals
  • Manage multiple priorities in a fast-paced, team-oriented environment
  • Participate in ongoing training, coaching, and professional development
  • Maintain a positive, professional, and customer-first attitude
Customer Service Representative Qualifications

The ideal candidate is:

  • Friendly, outgoing, and customer-focused
  • A strong communicator with excellent interpersonal skills
  • Reliable, dependable, and motivated to succeed
  • Comfortable interacting with customers and members of the public
  • Able to work independently while contributing effectively to a team
  • Organized and capable of managing multiple priorities
  • Adaptable and comfortable working in a fast-paced environment
  • Eager to learn new skills and develop professionally
  • Interested in future opportunities in customer service, sales, marketing, leadership, or business development
  • Detail-oriented with strong problem-solving skills
Minimum Qualifications
  • Must be 18 years of age or older
  • Must successfully complete any required pre-employment screening
  • Must be available for a full-time schedule
  • Must be available to begin work according to the position’s start date
  • Previous experience in customer service, retail, hospitality, sales, or a related field is a plus but not required
  • Paid training is provided for new hires
What We Offer

We’re committed to helping our team members develop professionally while providing a supportive and collaborative work environment.

Benefits and opportunities include:

  • Full-time employment
  • Weekly pay
  • Immediate start opportunities
  • Paid training
  • No previous experience required
  • Ongoing coaching and mentorship
  • Professional development opportunities
  • Performance-based advancement
  • Promotion-from-within opportunities
  • Clear career advancement pathways
  • Supportive, energetic, and team-oriented workplace
  • Optional travel opportunities, where applicable
  • Opportunities to develop communication, customer service, sales, and leadership skills
Career Growth & Advancement

We believe in developing our team from within. As you gain experience and demonstrate strong performance, you may have opportunities to take on additional responsibilities and advance into roles involving team leadership, customer service management, sales, marketing, business development, and training.

Our paid training and mentorship programs are designed to help you develop transferable skills that can support your long-term professional goals.

Why Join Our Team?

This entry-level customer service position provides an opportunity to gain hands-on experience while developing valuable skills in customer service, communication, teamwork, sales, marketing, and leadership.

Whether you’re starting your first career, changing industries, or looking for an opportunity with room to grow, you’ll receive the training and support needed to build your professional skill set.

Apply Today

Ready to take the next step in your career?

If you’re searching for a full-time entry-level customer service job with paid training, weekly pay, no experience required, and career advancement opportunities, apply today.

We’re interviewing qualified candidates and looking for motivated individuals who are ready to learn, grow, and succeed.

Apply today for immediate consideration for our Customer Service Representative position!

Apply