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Entry Level Csr Jobs in Silver Spring, MD (NOW HIRING)

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Silver Spring, MD

Entry Level Csr information

See Silver Spring, MD salary details

$10

$19

$27

How much do entry level csr jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level csr in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Silver Spring, MD?

The most popular types of Csr jobs in Silver Spring, MD are:

What are popular job titles related to Entry Level Csr jobs in Silver Spring, MD?

For Entry Level Csr jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Silver Spring, MD look for?

The top searched job categories for Entry Level Csr jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Entry Level Csr jobs?

Cities near Silver Spring, MD with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Silver Spring, MD as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,496 per year, or $19.5 per hour.

Customer Service Representative - Entry Level

GEM VA INC.

Springfield, VA • On-site

$16.75 - $22.75/hr

Other

Posted 10 days ago

Job description

We’re currently hiring Customer Service Representatives to join our fast-growing team. If you’re looking for a full-time, entry-level customer service job with paid training, weekly pay, immediate hiring opportunities, and career advancement, this is an excellent opportunity to build valuable professional experience.

No previous experience is required. We provide the training, coaching, mentorship, and resources you need to succeed from day one.

We’re looking for dependable, motivated individuals who enjoy helping people, communicate well, and thrive in a team-oriented environment. If you’re eager to learn, grow, and develop a long-term career, we encourage you to apply.

Customer Service Representative Responsibilities

As a Customer Service Representative, you will:

  • Deliver exceptional customer service while professionally representing our clients
  • Answer customer questions about products, services, promotions, and campaigns
  • Communicate product and service information clearly and confidently
  • Build and maintain positive customer relationships through effective communication
  • Support customer engagement initiatives, promotional activities, and live events
  • Assist with customer outreach and campaign-related activities
  • Collaborate with team members to achieve individual and company goals
  • Manage multiple priorities in a fast-paced, team-oriented environment
  • Participate in ongoing training, coaching, and professional development
  • Maintain a positive, professional, and customer-first attitude
Customer Service Representative Qualifications

The ideal candidate is:

  • Friendly, outgoing, and customer-focused
  • A strong communicator with excellent interpersonal skills
  • Reliable, dependable, and motivated to succeed
  • Comfortable interacting with customers and members of the public
  • Able to work independently while contributing effectively to a team
  • Organized and capable of managing multiple priorities
  • Adaptable and comfortable working in a fast-paced environment
  • Eager to learn new skills and develop professionally
  • Interested in future opportunities in customer service, sales, marketing, leadership, or business development
  • Detail-oriented with strong problem-solving skills
Minimum Qualifications
  • Must be 18 years of age or older
  • Must successfully complete any required pre-employment screening
  • Must be available for a full-time schedule
  • Must be available to begin work according to the position’s start date
  • Previous experience in customer service, retail, hospitality, sales, or a related field is a plus but not required
  • Paid training is provided for new hires
What We Offer

We’re committed to helping our team members develop professionally while providing a supportive and collaborative work environment.

Benefits and opportunities include:

  • Full-time employment
  • Weekly pay
  • Immediate start opportunities
  • Paid training
  • No previous experience required
  • Ongoing coaching and mentorship
  • Professional development opportunities
  • Performance-based advancement
  • Promotion-from-within opportunities
  • Clear career advancement pathways
  • Supportive, energetic, and team-oriented workplace
  • Optional travel opportunities, where applicable
  • Opportunities to develop communication, customer service, sales, and leadership skills
Career Growth & Advancement

We believe in developing our team from within. As you gain experience and demonstrate strong performance, you may have opportunities to take on additional responsibilities and advance into roles involving team leadership, customer service management, sales, marketing, business development, and training.

Our paid training and mentorship programs are designed to help you develop transferable skills that can support your long-term professional goals.

Why Join Our Team?

This entry-level customer service position provides an opportunity to gain hands-on experience while developing valuable skills in customer service, communication, teamwork, sales, marketing, and leadership.

Whether you’re starting your first career, changing industries, or looking for an opportunity with room to grow, you’ll receive the training and support needed to build your professional skill set.

Apply Today

Ready to take the next step in your career?

If you’re searching for a full-time entry-level customer service job with paid training, weekly pay, no experience required, and career advancement opportunities, apply today.

We’re interviewing qualified candidates and looking for motivated individuals who are ready to learn, grow, and succeed.

Apply today for immediate consideration for our Customer Service Representative position!

Apply