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Entry Level Csr Jobs in Baltimore, MD (NOW HIRING)

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Sykesville, MD · On-site

$15.75 - $21.50/hr

Customer Service Representative Hot Job Store 91 - Sykesville, MD 21784 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Domino's Franchise

Customer Service Rep

Stevensville, MD · On-site

$15.75 - $21.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

High's

Customer Service Representative

Cooksville, MD · On-site

$16.25 - $22/hr

Customer Service Representative Hot Job Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Chestertown, MD · On-site

$15.25 - $20.75/hr

Customer Service Representative Store 97 - Chestertown, MD 21620 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Baltimore, MD

Entry Level Csr information

See Baltimore, MD salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level csr in Baltimore, MD is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Baltimore, MD?

The most popular types of Csr jobs in Baltimore, MD are:

What are popular job titles related to Entry Level Csr jobs in Baltimore, MD?

For Entry Level Csr jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Csr jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Csr jobs?

Cities near Baltimore, MD with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Baltimore, MD as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,849 per year, or $18.7 per hour.

Customer Service Representative-Bilingual

Abel Personnel, Inc

Middle River, MD • On-site

$17 - $18.50/hr

Full-time

Dental, Vision

Re-posted 24 days ago

Job description

Bilingual Customer Service Representative (Spanish/English)
Evening Shift | Full Time
Middle River, MD
Pay: $17.00 – $18.50/hour
  • Earn up to $18.50/hour as a Bilingual (Spanish/English) Representative
Now Hiring Bilingual Customer Service Representatives in Middle River, MD
Abel Personnel is seeking Spanish/English Bilingual Customer Service Representatives for a leading transportation and tolling services program in Baltimore County.
This is an excellent opportunity for candidates seeking:
Customer Service Jobs
Call Center Jobs
Bilingual Jobs
Spanish Speaking Jobs
Customer Support Careers
Entry-Level Customer Service Opportunities
Long-Term Career Growth

What You'll Do
As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
  • Answer inbound customer service calls
  • Assist with account setup and maintenance
  • Process payments and account transactions
  • Resolve customer concerns and questions
  • Explain account information and policies
  • Maintain accurate customer records
  • Meet quality and performance standards
Paid Training
  • Paid Training (4–6 weeks): Monday–Friday, 8:30 AM – 5:00 PM
  • Regular Schedule After Training: Monday–Friday, 11:30 AM – 8:15 PM
  • Occasional Saturdays required, with a scheduled weekday off
Qualifications
  • Bilingual (Spanish/English) strongly preferred
  • Customer service or call center experience (0–1+ years welcome)
  • Strong communication, listening, and problem-solving skills
  • Typing speed of at least 30 WPM
  • Detail-oriented with ability to follow procedures
Requirements
High School Diploma or GED
Age 18+
Strong communication skills
Detail-oriented and dependable
Ability to pass a background check and drug screening

Work Environment
  • Professional call center environment
  • Primarily seated with frequent computer and phone use
  • Occasional standing, walking, and lifting (up to 25 lbs)
Benefits & Perks
  • Paid training program
  • 7 paid holidays
  • Vision and Dental benefits
  • Modern, team-oriented facility
Apply Today
Ready to build a long-term career in customer service?
Apply now for this Bilingual Customer Service Representative job in Middle River, MD and start your next opportunity with Abel Personnel.