Mclean, VA · On-site
$43K - $55K/yr
Previous experience as a Customer Service Representative or in a similar role is preferred * Excellent verbal communication skills * Understanding of active listening techniques * Ability to work ...
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Mclean, VA · On-site
$43K - $55K/yr
Previous experience as a Customer Service Representative or in a similar role is preferred * Excellent verbal communication skills * Understanding of active listening techniques * Ability to work ...
Mclean, VA · On-site
$43K - $55K/yr
Previous experience as a Customer Service Representative or in a similar role is preferred * Excellent verbal communication skills * Understanding of active listening techniques * Ability to work ...
Quick apply
Mclean, VA · On-site
$43K - $55K/yr
Previous experience as a Customer Service Representative or in a similar role is preferred * Excellent verbal communication skills * Understanding of active listening techniques * Ability to work ...
Hyattsville, MD · On-site
$16 - $21.75/hr
Track and analyze progress with reporting * You will manage the customer feedback Qualifications ... Bonuses Employment Type: Full-time Seniority Level: Entry-level Apply now! Please send us your ...
Hyattsville, MD · On-site
$16 - $21.75/hr
Track and analyze progress with reporting * You will manage the customer feedback Qualifications ... Bonuses Employment Type: Full-time Seniority Level: Entry-level Apply now! Please send us your ...
$16 - $21.75/hr
Track and analyze progress with reporting * You will manage the customer feedback Qualifications ... Bonuses Employment Type: Full-time Seniority Level: Entry-level Apply now! Please send us your ...
$16 - $21.75/hr
Track and analyze progress with reporting * You will manage the customer feedback Qualifications ... Bonuses Employment Type: Full-time Seniority Level: Entry-level Apply now! Please send us your ...
North Bethesda, MD · On-site
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
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North Bethesda, MD · On-site
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
Quick apply
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
Rockville, MD · On-site
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
Quick apply
Rockville, MD · On-site
$55K - $125K/yr
Collect feedback from users during interactions for analysis and use by other teams in United Solutions * Escalate major issues or critical feedback to Customer Experience leadership to address at a ...
Washington, DC · On-site
$140K - $150K/yr
As a Customer Experience Strategist, you'll be the face of Switchboard to campaigns large and small ... analytics, webforms, shortlinks, and more). You will have the opportunity to grow and maintain ...
Washington, DC · On-site
$140K - $150K/yr
As a Customer Experience Strategist, you'll be the face of Switchboard to campaigns large and small ... analytics, webforms, shortlinks, and more). You will have the opportunity to grow and maintain ...
As a Customer Experience Strategist, you'll be the face of Switchboard to campaigns large and small ... analytics, webforms, shortlinks, and more). You will have the opportunity to grow and maintain ...
As a Customer Experience Strategist, you'll be the face of Switchboard to campaigns large and small ... analytics, webforms, shortlinks, and more). You will have the opportunity to grow and maintain ...
Ashburn, VA · On-site
$16.75 - $18.75/hr
Customer Experience Officer (CXO) First Impression Dental Full-Time or Part-Time | Monday - Friday ... This is an entry-level opportunity for someone who genuinely enjoys people and understands the ...
Ashburn, VA · On-site
$16.75 - $18.75/hr
Customer Experience Officer (CXO) First Impression Dental Full-Time or Part-Time | Monday - Friday ... This is an entry-level opportunity for someone who genuinely enjoys people and understands the ...
Herndon, VA · On-site
$18.50 - $24.25/hr
JOB TITLE: Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or ... Analyze complaint trends to identify areas for improvement and recommend corrective actions to the ...
Herndon, VA · On-site
$18.50 - $24.25/hr
JOB TITLE: Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or ... Analyze complaint trends to identify areas for improvement and recommend corrective actions to the ...
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
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Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required - we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required - we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Quick apply
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Quick apply
Springfield, VA · On-site
$700 - $1.0K/wk
No previous experience is required -- we provide paid training, mentorship, and career advancement opportunities . About the Role As a Promotional Customer Service Representative , you will represent ...
Washington, DC · On-site
$19.25 - $25.50/hr
This role will utilize route analysis software to adjust territory plans to create effective and ... related experience as dispatcher and/or customer service agent Physical Demands and Working ...
Washington, DC · On-site
$19.25 - $25.50/hr
This role will utilize route analysis software to adjust territory plans to create effective and ... related experience as dispatcher and/or customer service agent Physical Demands and Working ...
Customer Experience Manager (CXM) Location: Local to Herndon, VA preferred but will accept remote ... Ability to analyze data, support visualization, and translate stakeholder needs into functional ...
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Customer Experience Manager (CXM) Location: Local to Herndon, VA preferred but will accept remote ... Ability to analyze data, support visualization, and translate stakeholder needs into functional ...
Washington, DC · On-site
$30 - $35/hr
... by business customers * Designing solutions to any problems identified during research phase ... Bachelors Preferred * 0-1 years of professional working experience as a Business or Data Analyst
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Washington, DC · On-site
$30 - $35/hr
... by business customers * Designing solutions to any problems identified during research phase ... Bachelors Preferred * 0-1 years of professional working experience as a Business or Data Analyst
Arlington, VA · On-site
... as needed by customers. Schedule Analysis responsibilities include: Critical path analysis ... Experience with MS Project, analytical software tools, and programing languages such as R, Python ...
Arlington, VA · On-site
... as needed by customers. Schedule Analysis responsibilities include: Critical path analysis ... Experience with MS Project, analytical software tools, and programing languages such as R, Python ...
We are actively looking for Entry level QA/BA Analyst and Data analyst position for our clients ... Customer service orientation * Teamwork Qualifications College graduates with no experience or ...
We are actively looking for Entry level QA/BA Analyst and Data analyst position for our clients ... Customer service orientation * Teamwork Qualifications College graduates with no experience or ...
$15.90 - $20.26
4% of jobs
$20.26 - $24.62
5% of jobs
$27.58 is the 25th percentile. Wages below this are outliers.
$24.62 - $28.98
23% of jobs
The median wage is $32.41 / hr.
$28.98 - $33.34
23% of jobs
$33.34 - $37.70
19% of jobs
$38.07 is the 75th percentile. Wages above this are outliers.
$37.70 - $42.06
10% of jobs
$42.06 - $46.42
4% of jobs
$46.42 - $50.79
3% of jobs
$50.79 - $55.15
4% of jobs
$55.15 - $59.51
2% of jobs
$59.51 - $63.87
2% of jobs
$15
$36
$63
| Aspect | Entrylevel Customer Experience Analyst | Customer Service Representative |
|---|---|---|
| Primary Role | Analyzes customer feedback, identifies trends, and recommends improvements to enhance customer experience | Handles customer inquiries, resolves issues, and provides support directly to customers |
| Required Skills | Data analysis, communication, problem-solving, familiarity with CRM tools | Communication, patience, problem-solving, product knowledge |
| Work Environment | Office setting, often with cross-department collaboration | Call centers, retail stores, or online support channels |
| Typical Certifications | Customer experience or data analysis certifications (optional) | Customer service or support certifications (optional) |
While both roles focus on customer interactions, the Entrylevel Customer Experience Analyst primarily analyzes data to improve overall customer satisfaction, whereas the Customer Service Representative directly interacts with customers to resolve issues. The analyst role involves more data-driven tasks, while the representative role emphasizes direct communication and support.
$43K - $55K/yr
Full-time
Medical, Dental
Posted 9 days ago
Benefits/Perks
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Qualifications
