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Sitel Customer Service Representative Jobs in Silver Spring, MD

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Cooksville, MD · On-site

$16.25 - $22/hr

Customer Service Representative Hot Job Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Showing results 1-20

All JobsSitel Customer Service Representative JobsSitel Customer Service Representative Jobs in Silver Spring, MD

Sitel Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do sitel customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for sitel customer service representative in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Sitel Customer Service Representative vs Call Center Agent?

AspectSitel Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCustomer service, tech support, salesCustomer support, telemarketing, sales

The Sitel Customer Service Representative and Call Center Agent roles often overlap in credentials and work environment, both working in call centers and requiring similar skills. However, Sitel reps typically focus more on customer service and support, while call center agents may handle a broader range of tasks like telemarketing or sales. Both roles are essential in customer engagement and often share similar training and work settings.

What are popular job titles related to Sitel Customer Service Representative jobs in Silver Spring, MD? For Sitel Customer Service Representative jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Sitel Customer Service Representative jobs in Silver Spring, MD look for? The top searched job categories for Sitel Customer Service Representative jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Sitel Customer Service Representative jobs? Cities near Silver Spring, MD with the most Sitel Customer Service Representative job openings:
Sitel Customer Service Representative jobs near you
Infographic showing various Sitel Customer Service Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

Customer Service Representative (CSR)

Burjline Builders

Washington, DC • On-site

$18 - $24.50/hr

Other

Posted 2 days ago

New

Job description

Customer Service Representative (CSR)

We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team at SelectUSA. This is a FULL_TIME position based in Washington, District of Columbia, United States. As a vital part of the U.S. Department of Commerce, SelectUSA's mission is to promote and facilitate business investment into the United States. Since our inception, we have facilitated over $400 billion in investment, creating and retaining more than 270,000 jobs. The successful candidate will be the first point of contact for businesses and stakeholders, playing a crucial role in supporting our mission to strengthen the U.S. economy. You will provide exemplary service and essential information to a diverse, international audience, directly contributing to our continued success.

Responsibilities

  • Serve as the primary point of contact for inbound enquiries from businesses, investors, and economic development organisations via phone, email, and web platforms.
  • Provide accurate and timely information regarding SelectUSA's services, the U.S. investment climate, and relevant federal programmes.
  • Carefully assess the nature of enquiries and escalate complex issues to the appropriate specialists or partner government entities.
  • Maintain detailed and accurate records of all client interactions and communications within our CRM system.
  • Assist with administrative tasks to support the wider team, including data entry, report generation, and scheduling.
  • Support the organisation and execution of events, webinars, and investment missions.
  • Liaise with internal teams to ensure a seamless and professional experience for all stakeholders.

Qualifications

  • Proven experience in a customer service, client relations, or administrative role, preferably within a professional or corporate environment.
  • Exceptional written and verbal communication skills, with a talent for conveying information clearly and concisely.
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines effectively.
  • Excellent attention to detail and a commitment to maintaining high standards of accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using CRM software.
  • A professional, proactive, and customer-focused approach.
  • A degree in Business, Communications, International Relations, or a related field is desirable but not essential.
  • Knowledge of economic development or international business would be a significant advantage.

Benefits

  • A competitive salary and a comprehensive benefits package.
  • Opportunities for professional development and continuous learning.
  • A collaborative and supportive work environment at the heart of the U.S. government's economic initiatives.
  • The unique opportunity to contribute to a mission-driven organisation that has a tangible impact on job creation and economic growth in the United States.

Apply