1

Sitel Customer Service Representative Jobs in Silver Spring, MD

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

Customer Service Representative Hot Job Store 38 - Lisbon, MD 21765 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Gambrills, MD · On-site

$15.50 - $21.25/hr

Customer Service Representative Store 54 - Millersville, MD 21108 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Halethorpe, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description Job Summary: The Customer Service ...

Customer Service Representative

Lisbon, MD · On-site

$17.50 - $24/hr

Customer Service Representative Store 38 - Lisbon, MD 21765 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description ...

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative A reputable loan portfolio servicing agency has an immediate career opportunity for an experienced Customer Service Rep to join their Baltimore team. Responsibilities ...

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...

Showing results 21-40

Sitel Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do sitel customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for sitel customer service representative in Silver Spring, MD is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Sitel Customer Service Representative vs Call Center Agent?

AspectSitel Customer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCustomer service, tech support, salesCustomer support, telemarketing, sales

The Sitel Customer Service Representative and Call Center Agent roles often overlap in credentials and work environment, both working in call centers and requiring similar skills. However, Sitel reps typically focus more on customer service and support, while call center agents may handle a broader range of tasks like telemarketing or sales. Both roles are essential in customer engagement and often share similar training and work settings.

What job categories do people searching Sitel Customer Service Representative jobs in Silver Spring, MD look for?

The top searched job categories for Sitel Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Sitel Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Sitel Customer Service Representative job openings:

Infographic showing various Sitel Customer Service Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

Customer Service Representative

High's

Baltimore, MD • On-site

$16 - $21.50/hr

Other

Re-posted 11 days ago


Job description

Customer Service Representative

Store 131 - Baltimore, MD 21212

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

Job Summary:

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 18 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations