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Entry Level Csr Jobs in Rochester, NY (NOW HIRING)

Customer Service Representative

Fairport, NY · On-site

$15.25 - $20.75/hr

DESCRIPTION Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its ...

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

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Entry Level Csr information

See Rochester, NY salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level csr in Rochester, NY is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

As an Entry Level Customer Service Representative (CSR), earning $2000 a week from home typically requires working full-time hours at competitive pay rates, which may involve overtime or high-volume periods. Developing strong communication skills, using customer service tools, and gaining experience can help increase earning potential, but reaching this income level often depends on the company's pay structure and workload.

How to work in corporate with no experience?

Entry level customer service representatives (CSRs) often start with minimal experience by highlighting soft skills like communication and problem-solving on their resumes. Gaining relevant skills through online courses or certifications can improve chances, and demonstrating a positive attitude during interviews is important for entry-level roles.

What jobs pay 4000 a week without a degree?

Entry-level customer service representative (CSR) roles typically do not pay $4,000 a week; however, high-paying sales positions, such as insurance or real estate agents, can reach that level with commissions. Skilled trades like certain construction or electrical work may also offer high weekly earnings without a degree, especially with experience and certifications. These roles often require strong communication skills, certifications, or on-the-job training.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

How to make $10,000 a month with no degree?

Entry level customer service representatives typically do not earn $10,000 a month; reaching such income usually requires advanced skills, experience, or working in high-paying industries. To increase earnings, gaining specialized skills, certifications, or transitioning into sales, management, or technical roles can help, but significant income often depends on performance and opportunities beyond entry-level positions.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Rochester, NY? The most popular types of Csr jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Csr jobs? Cities near Rochester, NY with the most Entry Level Csr job openings:
Infographic showing various Entry Level Csr job openings in Rochester, NY as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,573 per year, or $18.5 per hour.

Customer Service Representative

Ashley | The Wellsville Group

Batavia, NY • Hybrid

Full-time

Re-posted 13 days ago


Job description

We’re seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you’ll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact.

What You’ll Do

As a Customer Service Representative, you’ll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include:

  • Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence.
  • Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation.
  • Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions.
  • Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized.
  • Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations.
  • Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done.

Who We’re Looking For

This role is ideal for someone who:

  • Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities.
  • Thrives on Interaction: You’re energized by connecting with people, educating customers, and finding solutions even when things go wrong.
  • Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation.
  • Brings Ideas: You’re not afraid to suggest improvements or point out where we can do better, always with a focus on solutions.
  • Handles Fast-Paced Chaos: You’re comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all.

Why You’ll Love Working With Us

  • Competitive Pay: Start at $17.00 per hour with opportunities to grow.
  • Flexible Schedule: Tuesday - Saturday 9AM - 5PM
  • Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together.
  • Growth Opportunities: With 20 stores across three states, we’re a growing company with paths for career advancement.
  • Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need.
  • Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction.

Ready to Join Us?

If you’re ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and let’s create exceptional experiences together.


Compensation details: 17 Yearly Salary


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