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Entry Level Csr Jobs in Troy, NY (NOW HIRING)

Nationwide

Customer Service Representative

Troy, NY · Hybrid

$15.75 - $21.25/hr

Ready to start a new career (entry level) or change careers? We have the perfect position for you! The Customer Service Representative position provides exposure to both sales and service. You'll ...

Nationwide

Customer Service Representative

Troy, NY · Hybrid

$15.75 - $21.25/hr

Ready to start a new career (entry level) or change careers? We have the perfect position for you! The Customer Service Representative position provides exposure to both sales and service. You'll ...

U-Haul

Customer Service Representative

Cohoes, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Albany, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Uhaul

customer service rep

Schenectady, NY

$15.50 - $21/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

U-Haul

Customer Service Representative

Albany, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Schenectady, NY · On-site

$16 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Albany, NY

$16 - $18/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

DeNooyer Chevrolet

Customer Service Representative

Colonie, NY · On-site

$16 - $21.50/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

DeNooyer Chevrolet

Customer Service Representative

Colonie, NY · On-site

$16 - $21.50/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

DeNooyer Chevy

Customer Service Representative

Colonie, NY

$15.50 - $21/hr

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service ...

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Entry Level Csr information

See Troy, NY salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level csr in Troy, NY is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Troy, NY? The most popular types of Csr jobs in Troy, NY are:
What are popular job titles related to Entry Level Csr jobs in Troy, NY? For Entry Level Csr jobs in Troy, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Troy, NY look for? The top searched job categories for Entry Level Csr jobs in Troy, NY are:
What cities near Troy, NY are hiring for Entry Level Csr jobs? Cities near Troy, NY with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Customer Service Representative

Customer Service Representative

Nationwide

Troy, NY • Hybrid

$15.75 - $21.25/hr

Full-time

Medical, Life, Retirement

Posted 16 days ago

Job description

Ready to start a new career (entry level) or change careers? We have the perfect position for you!

The Customer Service Representative position provides exposure to both sales and service. You'll work with great coworkers in the office and communicate with clients. We also have various shifts available. Training is provided to get a license.

Apply today!

Join Our Team!

  • Must have or obtain the Securities Industry Essentials (SIE) within the first 120 days.
  • Great group of people in a small office
  • Various Shifts Available
  • Answers about 50 phone calls a day.
  • Hybrid schedules available.

We’ve grown from a small mutual auto insurance company, owned by policyholders who spent their days farming in Ohio, to one of the largest insurance and financial services companies in the world.

Today we still answer to our members, but we protect more than just cars and Ohio farmers. We’re a Fortune 100 company that offers a full range of insurance and financial services across the country. Including car, motorcycle, homeowners, pet, farm, life and commercial insurance. As well as annuities, mutual funds, retirement plans and specialty health services.


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