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Csr Manager Jobs in Rochester, NY (NOW HIRING)

South Towne Veterinary Hospital

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones ...

LandPro Equipment LLC

Parts CSR (Customer Service Rep)

Batavia, NY · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manage your time well, and can balance multiple priorities * take pride in providing outstanding service and following through on commitments * value teamwork and are willing to jump in wherever ...

LandPro Equipment LLC

Parts CSR (Customer Service Rep)

Batavia, NY · On-site

$19 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manage your time well, and can balance multiple priorities * take pride in providing outstanding service and following through on commitments * value teamwork and are willing to jump in wherever ...

U-Haul

Customer Service Representative

Irondequoit, NY

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, NY

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Irondequoit, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Community Veterinary Partners

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Victor, NY

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, NY

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Victor, NY

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Webster, NY

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in Rochester, NY

Csr Manager information

See Rochester, NY salary details

$24.2K

$57.2K

$99.7K

How much do csr manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for csr manager in Rochester, NY is $57,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What do customer service representative managers do?

Customer Service Representative Managers oversee and coordinate customer service teams to ensure high-quality support and customer satisfaction. They handle staff training, performance monitoring, and process improvements, often using customer management software. Strong leadership, communication skills, and knowledge of company policies are essential for this role.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

What are the most commonly searched types of Csr jobs in Rochester, NY?

The most popular types of Csr jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Csr Manager jobs?

Cities near Rochester, NY with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,225 per year, or $27.5 per hour.

Customer Service Representative | Billing Support

Customer Operations

Rochester, NY • On-site

$15.75 - $21.50/hr

Other

Re-posted 12 days ago

Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

Apply