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Full Time Entry Level Customer Service Jobs in Rochester, NY

TES Staffing

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Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

Customer Service Dispatcher Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real ...

Xpand Staffing

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Customer Service Coordinator

Rochester, NY · On-site

$20 - $22/hr

Job Type: Full-time Shift: * 10 hour shift Experience: * Administrative: 2 years (Required) * Customer service: 3 years (Required)

South Towne Veterinary Hospital

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager SUMMARY The Customer Service Representative (CSR) is an ambassador of ...

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

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Full Time Entry Level Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do full time entry level customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for full time entry level customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Full Time Entry Level Customer Service vs Part Time Customer Support?

AspectFull Time Entry Level Customer ServicePart Time Customer Support
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; basic communication skillsSimilar credentials; may require flexibility
Work EnvironmentCall centers, retail, or online supportSimilar environments, often with flexible shifts
Employer UsageCommon in retail, telecom, and service industriesUsed in similar industries for flexible staffing

Full Time Entry Level Customer Service roles involve standard working hours and provide consistent schedules, ideal for those seeking stability. Part Time Customer Support offers flexible hours, suitable for students or those balancing other commitments. Both roles require similar skills and credentials but differ mainly in hours and scheduling flexibility.

What are popular job titles related to Full Time Entry Level Customer Service jobs in Rochester, NY? For Full Time Entry Level Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Entry Level Customer Service jobs in Rochester, NY look for? The top searched job categories for Full Time Entry Level Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Entry Level Customer Service jobs? Cities near Rochester, NY with the most Full Time Entry Level Customer Service job openings:
Full Time Entry Level Customer Service jobs near you
Customer Service Dispatcher (Entry-Level)

Customer Service Dispatcher (Entry-Level)

TES Staffing

Henrietta, NY • On-site

$18 - $20/hr

Full-time

Posted 9 days ago

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Job description

Job Opportunity: Customer Service Dispatcher

Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real-world print management strategies to reduce costs, secure documents, and minimize environmental impact. We're looking for driven individuals ready to contribute their best.

Details:

  • Schedule: Monday-Friday, 8 AM-5 PM
  • Pay: $17-18/ hour
  • Full benefits upon permanent hire
  • Great opportunity to start a career in office work

Role Summary:
As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating service technicians, resolving customer inquiries, and maintaining accurate records. You'll prioritize calls, handle escalations, and provide excellent customer support.

Key Responsibilities:

  • Dispatch service technicians promptly, minimizing response times and ensuring efficiency.
  • Document dispatch activities accurately using automated systems.
  • Resolve customer service issues and escalate complex inquiries when needed.
  • Maintain and update customer records; assist with billing and account inquiries.
  • Expedite parts orders, process supply requests, and support contract administration.
  • Handle customer calls with professionalism and provide timely resolutions.
  • Perform additional responsibilities as assigned.

Qualifications:

  • Experience: 3+ years in dispatch or customer service troubleshooting roles.
  • Education: High School Diploma or equivalent.
  • Skills:
    • Proficient in Microsoft Suite (Excel, Word).
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced, dynamic environment.
    • Self-motivated and detail-oriented.

Take the first step toward building your career in a supportive and dynamic work environment. Apply today!

Company Description

TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!