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Entry Level Credit Card Customer Service Jobs in Rochester, NY

Bass Pro Shops

Customer Service Associates

Victor, NY · On-site

$17 - $19.75/hr

Customer Service Associates A trip to Bass Pro Shops has been more than a shopping trip since 1972 ... Handles cash, credit and gift card transactions in accordance with company cash-handling policies.

Roseland Waterpark

Mini Golf Attendant

Canandaigua, NY · On-site

$16/hr

Operate sales system, receive payment from customers in cash or credit card, and accurately count ... Must have excellent verbal communication and customer service skills * Must have weekend ...

TJX Companies

Customer Service Coordinator

Victor, NY · On-site

$16 - $16.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals ...

Farm Credit East

Credit Analyst Associate

Batavia, NY · Hybrid

$55K - $80K/yr

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services ...

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All JobsCredit Card Customer Service JobsEntry Level Credit Card Customer Service JobsEntry Level Credit Card Customer Service Jobs in Rochester, NY

Entry Level Credit Card Customer Service information

See Rochester, NY salary details

$9

$18

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How much do entry level credit card customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level credit card customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

What are the most commonly searched types of Credit Card Customer Service jobs in Rochester, NY?

The most popular types of Credit Card Customer Service jobs in Rochester, NY are:

What are popular job titles related to Entry Level Credit Card Customer Service jobs in Rochester, NY?

For Entry Level Credit Card Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level Credit Card Customer Service jobs in Rochester, NY look for?

The top searched job categories for Entry Level Credit Card Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Credit Card Customer Service jobs?

Cities near Rochester, NY with the most Entry Level Credit Card Customer Service job openings:

Entry Level Credit Card Customer Service jobs near you

Customer Service Associates

Bass Pro Shops

Victor, NY • On-site

$17 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Bass Pro Shops rating

6.4

Company rating: 6.4 out of 10

Based on 439 frontline employees who took The Breakroom Quiz

16th of 39 rated national retailers

Job description

Customer Service Associates
A trip to Bass Pro Shops has been more than a shopping trip since 1972 - it's an adventure. This year, that adventure opens a new chapter in Victor, NY, with a brand-new 90,000-square-foot Outpost at Eastview Mall. As part of our Guest Services team, you'll be the first smile and the last thank-you every customer remembers - and a founding face of this exciting new store.
Departments You Could Call Home, Full Time & Part Time Positions!
  • Greeter, the first smile every guest sees
  • Cashier, friendly, fast checkout
  • Customer Service, solve problems and support the customer needs
  • Phone Operator, answer the call and point guests in the right direction
  • Snack Shop, fuel up hungry adventurers
Position Summary
The Guest Services Associate is often a customer's first and last impression of Bass Pro Shops, greeting, checking out, and assisting our guests to ensure a warm, efficient and legendary experience every visit.
Essential Functions
  • Greets and acknowledges all customers in a prompt, warm and friendly manner.
  • Accurately and efficiently processes customer transactions using the computerized Point of Sale register system.
  • Handles cash, credit and gift card transactions in accordance with company cash-handling policies.
  • Answers and routes incoming calls and responds to general customer questions (Phone Operator).
  • Resolves customer questions, returns, exchanges and concerns at the Customer Service desk.
  • Prepares and serves Snack Shop food and beverage items, following food safety and sanitation standards.
  • Provides information, assistance and direction to customers throughout the store.
  • Promotes programs including, but not limited to, CLUB Membership, VOC and In-Store Pick-up.
  • Keeps work area, registers and Snack Shop clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • ALL OTHER DUTIES AS ASSIGNED
Experience / Qualifications
  • Must be at least 18 years of age
  • Minimum Degree Required: High School education or equivalent experience
  • Snack Shop positions may require a local food handler certification (training/support provided)
Skills & Qualities You'll Bring
  • Warm, upbeat communication skills - you set the tone for every visit
  • Comfortable with basic math, cash handling and our point-of-sale system
  • A team-player attitude and a knack for solving problems on the spot
  • Food safety basics, for those working in the Snack Shop
Physical Requirements
  • Constantly on your feet at the register, service desk or Snack Shop
  • Regularly lifts and moves items up to 20 lbs; occasionally more with help
  • Snack Shop roles include brief exposure to food-prep equipment and hot surfaces
  • Some exposure to noise
Independent Judgement
Performs tasks and duties under general supervision, using established procedures. Chooses from limited alternatives to resolve problems, escalating exceptions (refunds, complaints) to management as needed.
Why You'll Love It Here
A job at Bass Pro Shops comes with real perks for your life outside of work:
  • Health coverage for full-time employees medical, dental and vision plans, plus Health Savings and Flexible Spending Accounts to help your dollars go further
  • Room to save 401(k) Retirement Savings with generous match so you can start planning for the future
  • Time to recharge paid vacation and sick time
  • A safety net the Bass Pro Cares Fund is there for outfitters when life throws a curveball
  • Gear up for less generous discounts (up to 50%!) on retail merchandise, our restaurants, world-class resorts and conservation attractions
  • Even more voluntary benefits and additional perks to round things out

Equal Opportunity
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Starting Pay Rate: $17.00 - $19.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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