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Entry Level English Speaking Customer Service Jobs in Rochester, NY

Customer Service Associate

Rochester, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Ontario, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Webster, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Rochester, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Brockport, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Customer Service Associate

Rochester, NY ยท On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline ...

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Entry Level English Speaking Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do entry level english speaking customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level english speaking customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level English Speaking Customer Service vs Call Center Representative?

AspectEntry Level English Speaking Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentOffice or remote; customer support via phone/chatCall centers; inbound/outbound calls
Employer & Industry UsageRetail, tech, service industriesTelecommunications, tech, customer support
Search & Comparison IntentOften searched for entry-level customer support rolesOften compared for call center jobs

Both roles involve assisting customers via phone or chat, requiring good communication skills. Entry Level English Speaking Customer Service typically emphasizes general customer support in various industries, while Call Center Representatives often work in dedicated call centers handling high-volume calls. The roles are similar in credentials and environment, but the terminology varies based on industry and job focus.

What are popular job titles related to Entry Level English Speaking Customer Service jobs in Rochester, NY? For Entry Level English Speaking Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level English Speaking Customer Service jobs in Rochester, NY look for? The top searched job categories for Entry Level English Speaking Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level English Speaking Customer Service jobs? Cities near Rochester, NY with the most Entry Level English Speaking Customer Service job openings:
Infographic showing various Entry Level English Speaking Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative | Billing Support

Customer Operations

Rochester, NY โ€ข On-site

$15.75 - $21.50/hr

Other

Re-posted 5 days ago


Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient