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Entry Level English Speaking Customer Service Jobs in Rochester, NY

Walgreens

Customer Service Associate

Rochester, NY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Walgreens

Customer Service Associate

Brockport, NY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires ...

Valvoline

Customer Service Advisor

Rochester, NY · On-site

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline ...

VIOC

Customer Service Advisor

Rochester, NY

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline ...

Valvoline

Customer Service Advisor

Rochester, NY · On-site

$19/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline ...

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All JobsEnglish Speaking Customer Service JobsEntry Level English Speaking Customer Service JobsEntry Level English Speaking Customer Service Jobs in Rochester, NY

Entry Level English Speaking Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do entry level english speaking customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level english speaking customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level English Speaking Customer Service vs Call Center Representative?

AspectEntry Level English Speaking Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentOffice or remote; customer support via phone/chatCall centers; inbound/outbound calls
Employer & Industry UsageRetail, tech, service industriesTelecommunications, tech, customer support
Search & Comparison IntentOften searched for entry-level customer support rolesOften compared for call center jobs

Both roles involve assisting customers via phone or chat, requiring good communication skills. Entry Level English Speaking Customer Service typically emphasizes general customer support in various industries, while Call Center Representatives often work in dedicated call centers handling high-volume calls. The roles are similar in credentials and environment, but the terminology varies based on industry and job focus.

What are the most commonly searched types of English Speaking Customer Service jobs in Rochester, NY?

The most popular types of English Speaking Customer Service jobs in Rochester, NY are:

What are popular job titles related to Entry Level English Speaking Customer Service jobs in Rochester, NY?

For Entry Level English Speaking Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level English Speaking Customer Service jobs in Rochester, NY look for?

The top searched job categories for Entry Level English Speaking Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level English Speaking Customer Service jobs?

Cities near Rochester, NY with the most Entry Level English Speaking Customer Service job openings:

Entry Level English Speaking Customer Service jobs near you
Infographic showing various Entry Level English Speaking Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Associate

Walgreens

Rochester, NY • On-site

$16 - $18/hr

Part-time

Re-posted 18 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,207 frontline employees who took The Breakroom Quiz

99th of 113 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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