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Entry Level Concierge Marriott Jobs (NOW HIRING)

Marriott

Assistant Manager - Room Operations

Plano, TX · On-site

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of ... Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to ...

Marriott

Assistant Manager - Room Operations

Plano, TX · On-site

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of ... Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to ...

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Entry Level Concierge Marriott information

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How much do entry level concierge marriott jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level concierge marriott in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Concierge Marriott vs Front Desk Agent?

AspectEntry Level Concierge MarriottFront Desk Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentLuxury hotel, guest services, personalized assistanceHotel front desk, check-in/out, guest inquiries
Employer & IndustryMarriott hotels, hospitality industryVarious hotels, hospitality industry
Common Search/ComparisonYesYes

The Entry Level Concierge Marriott and Front Desk Agent roles both serve in hotel guest services, requiring similar credentials and working in hospitality environments. The main difference is that the concierge focuses on personalized guest experiences and special requests, while the front desk agent handles check-ins, check-outs, and general inquiries. Both positions are entry-level and essential for hotel operations, often searched together by job seekers in the hospitality industry.

How to become a concierge with no experience?

To become an entry-level concierge, focus on developing strong customer service and communication skills, which are essential for the role. Gaining knowledge of the local area, basic computer skills, and a friendly demeanor can help you qualify, even without prior experience. Some employers may offer on-the-job training for new hires.

Do Marriott employees get free hotels?

Marriott employees, including entry-level concierges, often receive discounted or complimentary hotel stays as part of their employee benefits. These perks can vary by location and position but are common in the hospitality industry to encourage employee familiarity with the brand. Eligibility and specific details are typically provided through the company's HR policies.
What are the most commonly searched types of Concierge Marriott jobs? The most popular types of Concierge Marriott jobs are:
What job categories do people searching Entry Level Concierge Marriott jobs look for? The top searched job categories for Entry Level Concierge Marriott jobs are:
Entry Level Concierge Marriott jobs near you
Infographic showing various Entry Level Concierge Marriott job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Assistant Manager - Rooms Operations

Assistant Manager - Rooms Operations

Marriott

Houston, TX • On-site

Full-time

Posted 16 days ago

Fairfield By Marriott rating

5.7

Company rating: 5.7 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

66th of 105 rated hotels

Job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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