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Assistant Manager Room Operations Jobs (NOW HIRING)

Marriott International

Room Operations Manager

Portland, OR · On-site

$59K - $73K/yr

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to ...

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Assistant Manager Room Operations information

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$28K

$58.1K

$108.5K

How much do assistant manager room operations jobs pay per year?

As of Jul 24, 2026, the average yearly pay for assistant manager room operations in the United States is $58,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $67,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Manager Room Operations vs Front Office Supervisor?

AspectAssistant Manager Room OperationsFront Office Supervisor
CredentialsHospitality management diploma or degree, relevant certificationsHospitality or hotel management diploma, relevant certifications
Work EnvironmentOversees multiple departments within room operations, strategic planningSupervises front desk staff, daily guest services
Employer & Industry UsageHotels, resorts, hospitality chainsHotels, resorts, hospitality industry
Search & Comparison IntentUnderstanding managerial roles in room operationsLearning about front desk supervision and guest service management

The Assistant Manager Room Operations typically holds a broader managerial role overseeing multiple aspects of room services and operations, often requiring higher-level certifications and strategic responsibilities. In contrast, a Front Office Supervisor focuses on supervising front desk staff and guest interactions. Both roles are essential in hotel management but differ in scope and responsibilities.

What are some common challenges Assistant Managers of Room Operations face, and how can they effectively address them?

Assistant Managers of Room Operations often encounter challenges such as coordinating housekeeping schedules, ensuring quality standards, and managing guest requests during peak times. Effective communication with both the housekeeping team and front desk is crucial to resolve issues quickly and maintain guest satisfaction. Proactively monitoring room status and anticipating high-demand periods can help in resource planning, while regular training ensures the team stays updated on operational procedures. Building strong relationships across departments also streamlines problem-solving and enhances overall efficiency.

What is an Assistant Manager Room Operations?

An Assistant Manager Room Operations is a hospitality professional responsible for overseeing the daily operations of hotel guest rooms and related services. They supervise housekeeping staff, ensure cleanliness standards are maintained, address guest concerns, and coordinate with other departments to enhance the guest experience. This role often includes scheduling, training employees, and assisting the Rooms Manager with administrative duties to ensure smooth and efficient room operations. They play a vital part in ensuring guests have a comfortable and pleasant stay.

What are the key skills and qualifications needed to thrive as an Assistant Manager Room Operations, and why are they important?

To thrive as an Assistant Manager Room Operations, you need a solid background in hospitality management, staff supervision, and guest service, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), housekeeping software, and inventory control tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you effectively manage teams and ensure guest satisfaction. These competencies are crucial for maintaining high operational standards and delivering seamless guest experiences.
More about Assistant Manager Room Operations jobs
What cities are hiring for Assistant Manager Room Operations jobs? Cities with the most Assistant Manager Room Operations job openings:
What states have the most Assistant Manager Room Operations jobs? States with the most job openings for Assistant Manager Room Operations jobs include:
What job categories do people searching Assistant Manager Room Operations jobs look for? The top searched job categories for Assistant Manager Room Operations jobs are:
Assistant Manager Room Operations jobs near you
Infographic showing various Assistant Manager Room Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,094 per year, or $27.9 per hour.
Assistant Manager - Room Operations

Assistant Manager - Room Operations

Marriott

Fort Lauderdale, FL • On-site

Full-time

Posted 9 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,178 frontline employees who took The Breakroom Quiz

52nd of 108 rated hotels

Job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.


Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Employment Type: FULL_TIME

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