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Entry Level Claims Adjuster Trainee Jobs (NOW HIRING)

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60K - $63K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

New

Claims Adjuster Trainee

Eugene, OR · Hybrid

$54K - $56K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Claims Adjuster Trainee

Honolulu, HI · Hybrid

$59K - $63K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over ...

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Entry Level Claims Adjuster Trainee information

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$29K

$32.5K

$35K

How much do entry level claims adjuster trainee jobs pay per year?

As of Jun 15, 2026, the average yearly pay for entry level claims adjuster trainee in the United States is $32,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Claims Adjuster Trainee, and why are they important?

To thrive as an Entry Level Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and at least a high school diploma or equivalent, with some positions preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster's license or willingness to obtain one is typically required. Excellent communication, negotiation, and emotional intelligence help build rapport with clients and manage stressful situations. These skills ensure accurate claim assessments, efficient resolution, and positive customer experiences in a fast-paced insurance environment.

What does an Entry Level Claims Adjuster Trainee do?

An Entry Level Claims Adjuster Trainee is responsible for learning how to investigate insurance claims, assess damages, and determine how much an insurance company should pay for a loss. They work under the supervision of experienced adjusters, assisting with reviewing documentation, interviewing claimants and witnesses, and preparing reports. Over time, trainees gain the skills needed to handle claims independently and ensure fair settlements according to company guidelines and policy terms.

What are some common challenges Entry Level Claims Adjuster Trainees face during their first year, and how can they overcome them?

Entry Level Claims Adjuster Trainees often encounter challenges such as managing a high volume of cases, learning complex insurance policies, and handling emotionally charged conversations with policyholders. To overcome these, new adjusters should take advantage of training resources, actively seek feedback from experienced colleagues, and develop strong organizational skills to keep track of multiple claims. Building effective communication and empathy will also help when dealing with customers in stressful situations, fostering trust and smoother claim resolutions.

What is the difference between Entry Level Claims Adjuster Trainee vs Claims Adjuster?

AspectEntry Level Claims Adjuster TraineeClaims Adjuster
CertificationsNone required initially; may pursue licensing laterState licensing often required
Work EnvironmentTraining environment, supervised tasksIndependent claims assessment, field or desk work
ExperienceNo prior experience needed; entry-levelTypically requires some experience or licensing
Employer UsageTraining role within insurance companiesFull claims handling responsibilities

The Entry Level Claims Adjuster Trainee is an entry-stage role focused on training and learning the claims process, often without prior experience. A Claims Adjuster, on the other hand, handles claims independently, usually after completing licensing and gaining experience. The trainee role prepares individuals for the full claims adjuster position by providing foundational knowledge and supervised practice.

More about Entry Level Claims Adjuster Trainee jobs
What cities are hiring for Entry Level Claims Adjuster Trainee jobs? Cities with the most Entry Level Claims Adjuster Trainee job openings:
What are the most commonly searched types of Claims Adjuster Trainee jobs? The most popular types of Claims Adjuster Trainee jobs are:
What states have the most Entry Level Claims Adjuster Trainee jobs? States with the most job openings for Entry Level Claims Adjuster Trainee jobs include:
Infographic showing various Entry Level Claims Adjuster Trainee job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 87% Full Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,500 per year, or $15.6 per hour.
Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive

Rochester, NY • Hybrid

$60K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 580 frontline employees who took The Breakroom Quiz

63rd of 261 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 50 miles of Progressive's Rochester Claims office at 400 Meridian Centre Blvd., Rochester, NY 14618

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree

Schedule: During onboarding, Monday - Friday 8:30 AM - 5:30 PM. After training, Monday - Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business need

Location: Rochester, NY

Compensation:

  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $60,500 - $63,000/year. However, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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