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Entry Level Case Manager Jobs in Decatur, GA (NOW HIRING)

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How much do entry level case manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level case manager in Decatur, GA is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What Are Entry Level Jobs for a Case Manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What are the key skills and qualifications needed to thrive as an Entry Level Case Manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What are entry level case managers?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

More about Entry Level Case Manager jobs
What are the most commonly searched types of Case Manager jobs in Decatur, GA? The most popular types of Case Manager jobs in Decatur, GA are:
What job categories do people searching Entry Level Case Manager jobs in Decatur, GA look for? The top searched job categories for Entry Level Case Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Case Manager jobs? Cities near Decatur, GA with the most Entry Level Case Manager job openings:
Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,613 per year, or $22.4 per hour.

Controls Engineer Technical Support

Kiongroup

Atlanta, GA

$65K - $140K/yr

Other

Posted 9 days ago

Job description

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer Service Department.
As an Escalation Team member, providing world class customer service to high profile customers in a timely manner. As the top tier engineer in the escalation process, you will support your pier engineers in finding or developing the information needed to support their customer's needs. Your primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency.
Case analysis to determine if there are systemic issues in Dematic's supplied equipment to include resale equipment.
The Technical Support Professional provides skilled technical assistance for material handling systems and automated equipment. This role focuses on resolving moderately complex issues, supporting customers, and contributing to team knowledge while maintaining high service standards.
Strategic impact: Analyzes problems / technologies and does research to develop options for solutions or improvements that serve as a basis for decision-making.
Work:
Solves complex problems; takes a new perspective on existing solutions.
Works independently, receives minimal guidance in most situations.
Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
Rotational on call requirement to receive incoming escalations 24/7 Including nights.
Expected to support incoming calls as needed.
Technical Support
Diagnose and resolve technical issues related to conveyors, sorters, AS/RS, robotics, and PLC-controlled systems.
Handle escalated cases from entry-level support and collaborate with Experts for complex problems.
Maintain accurate records in ERP and ticketing systems (SAP, Oracle, Jira).
Assist in implementing preventive maintenance strategies and reliability improvements.
Customer Interaction
Communicate effectively with customers regarding issue status, timelines, and resolutions.
Provide technical guidance during service calls and follow-ups to ensure satisfaction.
Support customer-centric initiatives and assist in conflict resolution when needed.
Team Collaboration
Work closely with Supervisors and Experts to share insights and best practices.
Participate in training sessions and contribute to onboarding new team members.
Assist in developing troubleshooting guides and knowledge base content.
Work as PM to project / R&D teams responsible for coordinating the information gathering and supplying that to the appropriate teams and tickets.
Support the (GIR) Global Issue Reporting system which helps engineers across the entire organization receive the assistance they need to fulfill the task they are working on.
Continuous Improvement
Identify recurring issues and suggest improvements to processes or documentation.
Support Lean or Six Sigma initiatives for operational efficiency.
Contribute feedback on system performance and reliability enhancements.
Continuous improvement initiative, to include the development and implementation of training material.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will do in This Role:

  • Participates in the support of semi-complex systems that integrate hardware and software.
  • Provides support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers
  • Travel between 20-30% to different customer locations which may include weekends, holidays, and Overtime
  • Average day time will be spent; 10% Time on calls, 60% Time working case Backlog& Case/Project Management, 30% Training/Training Development

What We are Looking For:

  • Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience).
  • 3-5 years of experience in technical support within material handling, automation, or logistic
  • 3+ years' experience with controls hardware troubleshooting
  • 3+ years electrical troubleshooting experience
  • Strong understanding of automated systems and basic PLC troubleshooting.
  • Capable of trouble shooting Allen Bradley Logix PLC, Siemens, Modicon PLC, and controls platformsexperience a plus.
  • Familiarity with ERP and CRM platforms (SAP, Oracle, Salesforce Service Cloud).
  • Excellent problem-solving, communication, and organizational skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Willingness to work flexible hours and participate in on-call rotations.
  • Strong customer service mentality
  • Strong verbal communication skills over the phone
  • Ability to work independentlyand manage teams

Apply