ZipRecruiter

Log In

2

Entry Level Application Support Jobs in Ohio (NOW HIRING)

All American Roof Pros

Entry Level Sales

Blacklick, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... If this sounds like a place where you'd thrive, we invite you to move forward in our application ...

All American Roof Pros

Entry Level Sales

Shiloh, OH · On-site

$52K - $120K/hr

We can provide the tools, training, and support--but success ultimately comes from your effort ... If this sounds like a place where you'd thrive, we invite you to move forward in our application ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

PREMIER HOME PROS LLC

IT Support Coordinator

Akron, OH · On-site

$17 - $20/hr

IT Support Coordinator Entry Level | On-Site - Akron, OH | $17-$20/hr. (Based on Experience) I ... application errors. * Log and track support tickets, escalating issues as needed. Equipment ...

DMI

Desktop Support Specialist

Sharonville, OH

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

With broad capabilities across IT managed services, cybersecurity, cloud migration and application ... CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ...

next page

Showing results 1-20

All JobsApplication Support JobsEntry Level Application Support JobsEntry Level Application Support Jobs in Ohio

Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What are popular job titles related to Entry Level Application Support jobs in Ohio? For Entry Level Application Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Ohio look for? The top searched job categories for Entry Level Application Support jobs in Ohio are:
Entry Level Application Support jobs near you

Entry Level Sales

All American Roof Pros

Blacklick, OH • On-site

$52K - $120K/hr

Full-time

Posted 29 days ago

Job description

All American Roof Pros - Entry Level Sales Rep

Industry: Roofing

Job Type: Full-Time

Salary Range: $52,000 - $120,000 per year

Salary+Commission

Location: Mansfield, OH

Job Level: Entry Level

Department: Sales

We’re looking to add a motivated, people-focused Project Advisor to our team. This role is centered on helping homeowners understand their options for roofing, siding, windows, and gutters, guiding them through the process and ensuring they feel confident every step of the way.

You’ll be a key part of our day-to-day operations—answering questions, providing clear information, and helping customers make informed decisions, all while building strong, respectful relationships.

Why All American Roof Pros?

At All American Roof Pros, we work hard to be different from the typical construction company—not just in how we operate, but in how we treat people.

We focus on:

  • A positive, supportive team environment

  • A workplace people actually enjoy coming back to

  • Team events like cookouts, retreats, and celebrations

  • Real opportunities to grow personally and professionally

We invest heavily in training and development through our internal Six Figure Blueprint, designed to help motivated team members build strong skills and long-term earning potential.

We can provide the tools, training, and support—but success ultimately comes from your effort, consistency, and desire to grow.

Responsibilities

  • Meet with homeowners to discuss their roofing, siding, window, and gutter needs

  • Explain available options, processes, and timelines clearly and honestly

  • Build trust through consistent follow-up and communication

  • Help customers navigate the project from start to finish

  • Address questions or concerns and coordinate solutions as needed

  • Stay organized with appointments, notes, and required documentation

  • Work toward performance goals while maintaining quality and professionalism

Qualifications

  • Previous experience in customer-facing roles (sales, service, hospitality, or related fields)

  • Comfortable using basic technology and CRM systems

  • Strong communication and relationship-building skills

  • Organized, dependable, and detail-oriented

  • Ability to manage time independently in the field

Key Qualities We Value

  • Honest team player

  • Servant-minded attitude

  • Willingness to learn and improve

  • Takes initiative and follows through

  • Resourceful and adaptable

  • Comfortable working toward performance goals

Benefits

  • Company vehicle (after KPI milestones are met)

  • Company-provided technology (iPad, MacBook, etc.)

  • Industry-leading training and development

  • Performance incentives, trips, and rewards

  • Competitive earning potential

We’re selective about who joins our team because culture matters to us. If this sounds like a place where you’d thrive, we invite you to move forward in our application process by completing the next steps and sharing more about yourself.

We look forward to growing together.


Work Remotely: No

Job Types: Full-time

Salary: $52,000.00 - $120,000.00 per year

Schedule: Monday to Friday, Weekend availability

Supplemental pay types: Bonus pay, Commission pay