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Entry Level Application Support Jobs in Ohio (NOW HIRING)

Honeywell

Application Engineer I

Mason, OH · On-site

$76K - $95K/yr

The Application Engineer I supports the Concepting & Estimating (CAE) team by developing solution ... This is a fast-paced, learning-focused, entry-level position designed for recent graduates or early ...

Honeywell

Application Engineer I

Cincinnati, OH · On-site

$76K - $95K/yr

The Application Engineer I supports the Concepting & Estimating (CAE) team by developing solution ... This is a fast-paced, learning-focused, entry-level position designed for recent graduates or early ...

Honeywell

Application Engineer I

Cincinnati, OH

$76K - $95K/yr

The Application Engineer I supports the Concepting & Estimating (CAE) team by developing solution ... This is a fast-paced, learning-focused, entry-level position designed for recent graduates or early ...

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Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Ohio? The most popular types of Application Support jobs in Ohio are:
What are popular job titles related to Entry Level Application Support jobs in Ohio? For Entry Level Application Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Ohio look for? The top searched job categories for Entry Level Application Support jobs in Ohio are:
Entry Level Application Support jobs near you
Entry-Level Civil Engineer-Transportation

Entry-Level Civil Engineer-Transportation

Mead & Hunt

Dublin, OH • On-site

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Mead & Hunt rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

244th of 369 rated engineering

Job description

Established in 1900, Mead & Hunt is a nationally recognized professional services consulting firm. Our planning, design and construction services are available to clients across a wide variety of sectors. From architecture, food/beverage processing, and federal transportation, water infrastructure and more, our unique methodologies deliver innovative, cost-effective solutions that elevate clients and communities.
Here at Mead & Hunt, our culture is about taking care of people, doing the right thing, and doing what makes sense. We are a flexible company that believes in giving back to our communities. We are employee-owned and support initiatives through our various employee programs. We invest in our employees and build relationships that last. Mead & Hunt is looking for an Entry-Level Civil Engineer to join our Transportation group.
Responsibilities include:
  • Field observations of roadway conditions and data collection
  • Roadway design modeling (Open Roads Designer, AutoCAD/Civil3D)
  • Prepare cost estimates and specifications
  • Assist in developing design plans
  • Identify and apply or use the standards, guidelines and principals in the AASHTO Green Book, Highway Capacity Manual, Manual on Uniform Traffic Control Devices, Highway Safety Manual, and other local and national standards
  • Assist in the analysis, preparation, or modification of reports, specifications, plans, schedule, studies, permits, and designs for projects
  • Technical writing
  • Attend client meetings
  • Assist in client contact and communications.

A valid driver's license and occasional travel will be required.
The successful candidate will have:
  • Bachelor's degree (or higher) in civil engineering from an accredited college or university or the ability to obtain the degree within nine months of hire date.

The ideal candidate will have any/all of the following:
  • Modeling software (Open Roads Designer, AutoCAD/Civil3D)
  • Passed Fundamentals Exam (EIT) or ability to within six months of start date
  • MS Office suite of software
  • Survey or construction inspection

Why Mead & Hunt?
  • Strong Company Culture
  • Robust Career Advancement, Training, & Growth Opportunities
  • Employee-Owned Firm
  • Flexible Schedules
  • Diverse Skillsets, One Company
  • Impressive Benefits Package

At Mead & Hunt we shape the future by putting people first. If you have strong communication and organizational skills, are self-motivated, and can work well both independently and as part of a team, we can help you grow your career by working with industry experts on exciting projects. Complete the online application at www.meadhunt.com/careers if this matches your career goals.
Mead & Hunt proudly offers medical, dental, and vision insurance, paid time off, paid sick leave, parental leave, a 401K plan with a generous company match, life and disability insurance, and an employee assistance program.
Mead & Hunt will not sponsor a visa (H-1B, etc.) for this position.
Salary Range: $68,000-75,000 - Actual compensation may vary due to other factors such as: experience, skill set or location.
All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity, or national origin.

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