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Entry Csr Jobs (NOW HIRING)

University of Utah

Customer Service Representatives

Campus, IL · On-site

$15.50 - $21.25/hr

Primary duties include proactive internal and external customer service and data-entry. Must be ... Responsibilities Customer Service Representative, II Opening Procedures: Set up classrooms for ...

TransCore

Customer Service Representative

Natick, MA

$16.50 - $20/hr

Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills. * Minimum of one year of customer service and data entry experience. * Adapt ...

TransCore

Customer Service Representative

Auburn, MA

$16.50 - $20/hr

Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills. * Minimum of one year of customer service and data entry experience. * Adapt ...

AtWork - Knoxville

CSR

Knoxville, TN

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... entry, and document handlingAssist with daily office operations and support team members as ...

FRTW

Customer Service Representative

Eastman, GA · On-site

$13 - $17.50/hr

Reporting to the Customer Service Manager, the CSR is responsible for managing customer orders from entry to receipt and providing an exemplary customer experience to all internal and external ...

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How much do entry csr jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for entry csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry CSRs and how can they be overcome?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, addressing a wide range of customer concerns, and adapting to rapidly changing procedures or software. To overcome these challenges, it helps to actively participate in training sessions, seek feedback from experienced team members, and use available support resources. Building strong communication skills and maintaining a positive attitude can also make daily tasks easier and more rewarding.

What are Entry CSRs?

Entry CSRs, or Entry Customer Service Representatives, are professionals who handle basic customer inquiries, provide information about products or services, and resolve simple issues, typically via phone, email, or chat. They are usually in the early stages of their customer service careers, often requiring minimal prior experience or formal education. Their role is crucial for ensuring customer satisfaction and maintaining a positive relationship between the company and its clients. Entry CSRs often receive on-the-job training and may have opportunities for advancement within the customer service field.

What are the key skills and qualifications needed to thrive as an Entry Customer Service Representative, and why are they important?

To thrive as an Entry Customer Service Representative, you generally need strong communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is commonly required. Patience, problem-solving ability, and a positive attitude help individuals excel in resolving customer issues and maintaining satisfaction. These skills are crucial for effectively managing customer interactions and building loyalty in competitive service environments.
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Customer Service Representatives

Customer Service Representatives

University of Utah

Salt Lake City, UT

$15.50 - $21/hr

Part-time

Vision, Retirement

Posted 23 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

331st of 532 rated colleges and universities

Job description

Details
Open Date 05/29/2026 Requisition Number PRN17113N Job Title Customer Service Representatives Working Title Customer Service Representative Career Progression Track S00 Track Level S2 - Intermediate FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 15 Full Time or Part Time? Part Time Shift Evening Work Schedule Summary
Weekday evenings 4 PM - 10 PM, with possible Saturdays shifts (9 AM - 5 PM)
Is this a work study job? No VP Area Academic Affairs Department 02198 - Finance & Ops Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 16.00 Close Date 06/24/2026 Priority Review Date (Note - Posting may close at any time) 06/10/2026 Job Summary
Customer Service Representatives
This position provides data-entry, customer service and basic classroom technology support for Continuing Education. Primary duties include proactive internal and external customer service and data-entry. Must be available at least two Saturdays per month between the hours of 9 AM - 5 PM, in addition to regularly scheduled weekday evening shifts.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Customer Service Representative, II
Opening Procedures:
Set up classrooms for instructors' needs and clean whiteboards/spot check furniture
Note and keep record of classroom and technology issues
Duties:
Assist students and instructors with printing, copying, and audio/video equipment
Answer questions regarding Continuing Education and the university via telephone or in-person
Check on classes in session and provide assistance as needed
Enroll students in requested courses via PeopleSoft and the university intranet
Maintain and resupply inventory in classrooms and print rooms
Assist other departments within Continuing Education as requested
Other duties as assigned
Closing Procedures:
Check all classrooms as needed, rearrange seating, erase whiteboards, and clean desks/chairs
Turn off lights and lock computer labs
Sweep building for students before exiting building and ensuring exterior doors are
locked
This job description is not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications required of employees assigned
to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking, bending, reaching overhead.
High school diploma or equivalency required. The successful applicant will demonstrate a commitment to providing excellent customer service and must have at least one year of customer service experience. A working knowledge of computers and experience answering phones is required. Applicant must demonstrate genuine and effective human relations and communication skills.


Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Customer Service Representative, II: Requires at least 1 year of related experience.
Preferences
Basic experience troubleshooting computer and A/V (audio/visual) equipment for
common issues. Experience with Microsoft Office, Salesforce, Peoplesoft and/or ability to learn new software easily.
Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850

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