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Entertainment Operations Manager Jobs in Iowa (NOW HIRING)

Access Dubuque

Hotel Front Desk

Dubuque, IA · On-site

$13.50 - $17/hr

... Operations Manager Q Casino + Resort Hotel Housekeeping Q Casino + Resort Share this Job Q Casino + Resort About the Company Are you excited to be a part of a dynamic environment where entertainment ...

Bowlero

Facility Manager

Council Bluffs, IA

We Are Lucky Strike Entertainment, one of the largest and most successful location-based ... fully operational What You'll Bring * 3 or more years of facilities or technical operations ...

Bowlero

Facility Manager

Council Bluffs, IA · On-site

We Are Lucky Strike Entertainment, one of the largest and most successful location-based ... fully operational What You'll Bring * 3 or more years of facilities or technical operations ...

Bowlero

Facility Manager

Council Bluffs, IA · On-site

We Are Lucky Strike Entertainment, one of the largest and most successful location-based ... fully operational What You'll Bring * 3 or more years of facilities or technical operations ...

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Entertainment Operations Manager information

What is the difference between Entertainment Operations Manager vs Event Coordinator?

AspectEntertainment Operations ManagerEvent Coordinator
Primary FocusOversees daily operations of entertainment venues and productionsPlans and executes individual events and functions
ResponsibilitiesStaff management, logistics, vendor coordination, ensuring smooth operationsEvent planning, client communication, scheduling, on-site management
CredentialsExperience in entertainment or hospitality, relevant certifications often preferredEvent planning experience, certifications like CMP beneficial
Work EnvironmentEntertainment venues, production studios, theatersEvent sites, conference centers, hotels

The Entertainment Operations Manager focuses on managing the overall operations of entertainment venues or productions, ensuring everything runs smoothly. In contrast, the Event Coordinator handles specific events, coordinating details from planning to execution. Both roles require strong organizational skills and industry knowledge, but their scope and daily tasks differ significantly.

How does an Entertainment Operations Manager typically collaborate with creative teams and technical staff to ensure smooth event execution?

An Entertainment Operations Manager plays a key role in bridging the gap between creative teams (like directors and performers) and technical staff (such as lighting and sound engineers). They coordinate schedules, oversee rehearsals, and facilitate communication to ensure everyone is aligned on the event’s goals and timelines. By balancing logistical planning with creative requirements, the manager helps anticipate and resolve issues before they impact the show. This collaborative approach is essential to delivering seamless entertainment experiences and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as an Entertainment Operations Manager, and why are they important?

To thrive as an Entertainment Operations Manager, you need expertise in event planning, project management, budgeting, and a relevant degree such as in hospitality or business management. Familiarity with event management software, scheduling tools, and compliance regulations is typically required. Exceptional leadership, problem-solving, and communication skills help you manage diverse teams and adapt to dynamic, high-pressure environments. These abilities are crucial for ensuring smooth operations, high-quality guest experiences, and successful execution of entertainment events.

What does an Entertainment Operations Manager do?

An Entertainment Operations Manager oversees the daily operations of entertainment venues, events, or productions. They are responsible for coordinating staff, managing budgets, ensuring the quality of performances or services, and maintaining compliance with safety and regulatory standards. Their role may also include scheduling events, negotiating contracts, and working closely with performers, vendors, and technical teams to ensure smooth operations. The goal is to deliver an enjoyable and seamless experience for guests while achieving operational and financial objectives.
What are popular job titles related to Entertainment Operations Manager jobs in Iowa? For Entertainment Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Entertainment Operations Manager jobs in Iowa look for? The top searched job categories for Entertainment Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Entertainment Operations Manager jobs? Cities in Iowa with the most Entertainment Operations Manager job openings:
Entertainment Operations Manager jobs near you
Operations Manager | Full-Time | Iowa Events Center

Operations Manager | Full-Time | Iowa Events Center

Oak View Group

Des Moines, IA • On-site

$44K - $47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

21st of 35 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Operations Manager assumes management responsibility for all services and activities involved in the operations of all arena and convention spaces, providing direct supervision of all full-time and part-time hourly employees in the Operations Department, specifically in the areas of housekeeping, room sets, show care, and conversions at the Iowa Events Center.
This role pays an annual salary of $44,000-$47,000.
Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
Responsibilities
  • Management in areas of planning, coordinating and review of work plans for facility operations
  • Review, interpret and communicate with other management staff on complex event documents to forecast staffing and equipment needs for all arena and convention events
  • Responsible for the coordination and communication of a complex department schedule to ensure proper facility coverage, monitoring labor costs
  • Oversee and monitor changeover and housekeeping crews, providing team support
  • Maintain a healthy & safe work environment in accordance with company, local, state, federal and OSHA regulations / laws
  • Report unsafe working conditions, injuries, employee concerns, or escalated situations to management
  • Represent the company with temporary agencies, contractors, and vendors in a professional manner
  • Communicate with temporary agencies on staffing; schedule and monitor on-site labor
  • Interview applicants for part-time Building Attendant, independently make hiring decisions and onboard
  • Coach, evaluate, mentor employees to correct deficiencies; present / discuss discipline procedures timely
  • Partner with Operations leaders and Human Resources as needed.
  • Suspend employees, recommend employees for termination, and deliver termination as required
  • Manage DNR (Do Not Return) situations with temporary staff members and agency as required
  • Provide & oversee training for all Operations employees and temporary workers
  • Responsible for understanding, comply with, and supervise employees within parameters of any Collective Bargaining Agreement
  • Maintain positive, professional relations with any Union representatives
  • Coordinate / lead staff training and safety programs
  • Maintains departmental equipment, notifying management when repairs are needed
  • Ensure staff is working safely, monitoring any approved restrictions / reasonable accommodations
  • Participate in the development and administration of the Operations budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary within assigned responsibilities. Provide recommendations / improvements
  • Coordinate / collaborate on events with Event Managers, Food Services, A/V, I.T., Engineering, etc.
  • Maintain superior interpersonal relations with vendors, contractors, employees, management and temporary employees
  • Work on-site, maintain excellent attendance, and contribute to a safe & healthy work environment

Qualifications
  • High school diploma or equivalent
  • Bachelor's Degree in facility management, event management, or related field; experience will be considered in lieu of education
  • 3-5 years of experience in an operations/facility position in an arena, convention center, public facility or similar environment; with knowledge of setup/housekeeping and event coordination
  • Proficient computer skills in a Windows format
  • Experience with MS Word, Excel, Outlook, internet-based programs, and basic typing skills preferred
  • Ability to effectively be available via a company-provided cell phone, email, text
  • Ability to effectively lead a large team in a fast-paced, high-pressure environment
  • Knowledge of OSHA and other local / state / federal safety standards / requirements
  • Forklift certification or ability to acquire within 90 days of employment
  • Possess superior interpersonal, communication, and leadership skills
  • Ability to communicate clearly, concisely, professionally in-person and in-writing
  • Self-motivated, with the ability to work independently and with a team
  • Excellent organizational skills
  • Ability to work an event-driven schedule, including shifts of 8 hours or more on varying days, nights, weekends and holidays

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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