Entertainment Operations Manager Jobs in Waterloo, IA

General Manager, Chumba Casino

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

We have an exciting opportunity to join our Product & Revenue team in Europe or the US and are currently looking for a General Manager, Chumba Casino to join the team. 

This is a rare opportunity to lead Chumba Casino, VGW's flagship product. Chumba Casino has been entertaining players for over a decade with hundreds of world-class, free-to-play games. It's a multi-billion dollar brand and the market leader for online social casino games in the USA.

As General Manager, you'll own Chumba's strategy, commercial results and the multidisciplinary teams who deliver them. This is not an oversight role. You will be required to be close enough to the product and the data to diagnose problems yourself, shape the fix, and know whether what your team built actually moved the needle. This is a highly impactful role on a world class brand for a deeply knowledgeable data driven operational leader.

Key responsibilities will include:

• You'll own the Chumba P&L end to end including revenue, gross margin, promotions cost and ROI, and you'll get there by working the actual levers, not just reviewing dashboards.
• You'll build a deep, current view of the market and competition and use it to set Chumba's strategy and roadmap, tracking where the market is moving and making sure Chumba's product, live ops and growth bets are built around that view rather than internal momentum.
• You'll diagnose what's driving or dragging performance and guide the teams to effective solutions. You need to be able to pull apart a funnel, question a KPI definition and spot a bad assumption in a model before you assign it out.
• You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is.
• You'll build and lead high performing teams across disciplines and locations, including leaders who report to you, while staying close enough to the work to know if they're right.

What you will bring to the role:

• 10+ years in digital commercial leadership, including at least three owning the P&L for a large scale consumer app or game at $100M+ annual revenue.
• Direct operating experience in social casino, real money gaming, or a comparable high stakes consumer app, where free-to-play economies need to be balanced and promotional dollars have a real cost
• Experience overseeing applications with a dual currency or hybrid monetization model
• Have led multidisciplinary teams of 100+, direct and indirect, across geographically spread locations, and can create real alignment not just set OKR's
• A track record of getting personally into the numbers. You can clearly explain how certain KPIs convert into business value, build or unpick a cohort model, or catch a flawed metric definition without waiting for an analyst.
• Have hired and developed senior leaders, but don't need to rely on them for everything because you have a deep enough knowledge in how every component of an application is managed to be a credible contributing and challenging voice at any table
• Proven history of senior roles in product or live ops in social casino or high scale casual gaming, and you can point to specific decisions you made that moved retention or monetization.
• You're fluent with the data behind the numbers, and you're comfortable communicating directly with front lines teams or through a well crafted boardroom deck.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America.

Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we're more than just a team. We're a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what's right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that's why we're all about flexibility so you can strike a healthy balance between your personal life and career. We're also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

It's our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we'll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co