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ENT Practice Management Advisor

Why Work for Audigy?
Audigy has been named one of The Oregonian's 2025 Top Workplaces a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.

At Audigy everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We're passionate about unlocking potential in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That's why we're committed to being an employer of choice, a place where you can do great work with great people and make a real difference.

Culture
We're looking for someone who's not just willing but excited to be part of a professional, people-first culture. As a member of our Audigy medical team, you will embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we're celebrating success or learning from challenges, we do it together.

If you're ready to join a Top Workplace that's making a real impact and changing lives, we'd love to meet you. Apply today!

Compensation & Benefits
We're proud to offer a comprehensive package designed to support your personal, professional, and financial goals:

• Competitive Pay: Salary range is $90,000.00-$100,000.00 per year dependent on experience, plus a $75 monthly cell phone allowance and a performance-based incentive plan
• Health & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
• Financial Security: 401(k) with a generous company match
• Work-Life Balance: Generous PTO and paid company holidays
• Life & Family Benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
• Professional Growth: Education reimbursement to support ongoing learning
• And more ways we invest in you: Additional perks and programs designed to support your well-being and success

This is a fully remote position, with the added flexibility for employees located in the greater Vancouver-Portland metropolitan area to work from our Vancouver, WA, office as desired.

POSITION SUMMARY:

Audigy provides practice management consulting services for ENT practices across the country, and we're looking for the right person to be part of that work.

Audigy's tools, frameworks, and best practices are built for the full scope of what ENT practices operate including audiology, allergy, sleep, aesthetics, and beyond. In this role, you'll bring that proven approach to ENT practices, helping members strengthen their core operations and the full range of ancillary service lines they run.

Each ENT member practice works with a small Audigy team: typically, this Advisor alongside one or two Practice Management Consultants. You will be the ENT-specific depth on that team. You won't be running the member's practice for them. You'll be one of the trusted advisors who helps them run it better.

As part of Audigy's Medical Team, you'll work alongside Practice Management Consultants, bringing ENT-specific expertise to sharpen how we serve members. With support from coding, HR, marketing, and industry partners, you can focus on what matters most: translating deep ENT knowledge into real, measurable results for member practices, helping our members achieve their practice goals. If you have deep ENT experience, a natural ability to build trust with practice leaders, and a creative mindset that makes the people and teams around you better, this role was built for someone like you. Come be part of the team that ENT practices lean on for achieving goals and high-quality patient care.

KEY RESPONSIBILITIES & PERFORMANCE OBJECTIVES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serve as a key member of the Audigy Medical Strategic Business Unit for assigned ENT member practices, working alongside Practice Management Consultants to deliver consistent, high-quality guidance.
• Build strong, credible connections with ENT physicians, practice administrators, and leadership teams.
• Maintain regular contact through virtual check-ins and occasional on-site visits, stay close to practice needs, and deliver ongoing advisory support.
• Advise practice leaders on operational workflows, scheduling, billing processes, and administrative design, helping them identify inefficiencies and implement improvements.
• Apply Audigy's proven practice-management frameworks to help ENT practices strengthen their ancillary service lines, including audiology, allergy, sleep, aesthetics, etc.
• Review revenue-cycle performance and key performance indicators including collections rate, days in A/R, and productivity benchmarks, and translate what the numbers mean into clear next steps.
• Conduct structured practice assessments across all core operational areas including Practice Overview & Org Structure; Audiology, Allergy, and Imaging Departments; Ancillary Services (Sleep, Aesthetics, and other); Operations & Patient Access; HR & Staffing; Financial Management; Compliance & Regulatory; Marketing & Growth; Technology & Data; Quality & Patient Experience; Culture & Leadership; and Strategic Assessment; as well as produce written reports with prioritized recommendations and action plans.
• Build tailored presentation decks and structured action plans that translate assessment findings into prioritized, time-bound next steps for practice leadership.
• Provide high-level compliance guidance on HIPAA, CMS, and payer requirements, partnering with Audigy's internal coding expert and partners for specialty detail and support.
• Stay current on ENT reimbursement trends and specialty developments, and proactively share what matters with the practices and team you support.
• Work alongside Practice Management Consultants to develop ENT-specific playbooks, frameworks, and resources that make the whole team more effective.
• Mentor and coach Practice Management Consultants through one-on-one development, ENT-specific training, and regular case reviews that sharpen the team's advisory judgment.
• Maintain consistent engagement across all assigned practices on a defined check-in cadence, and drive member retention by delivering the guidance and outcomes that demonstrate the value of Audigy membership.
• Recognize when practice needs call for senior leadership involvement and facilitate those conversations smoothly.

WHAT YOU BRING:

Required Experience

• 5+ years of progressive experience in ENT or otolaryngology practice settings
• Broad knowledge of ENT practice operations including financial management, administrative workflows, staffing, and compliance basics
• Experience working directly with physician leaders and practice administrators in a trusted, relationship-driven capacity
• Experience managing ancillary service line operations within ENT practices, such as audiology, allergy, etc.
• A genuine innovative thinker who brings creative, practical ideas to complex challenges
• A collaborative team contributor who thrives working alongside colleagues toward shared goals
• Strong financial acumen: able to read and interpret revenue cycle, financial, and provider productivity reports to identify gaps and translate those findings into specific, actionable guidance that practice leaders can implement
• Excellent communication and interpersonal skills with the ability to build trust quickly at every level of a practice
• Proficiency in ENT-relevant EHR and practice management systems (e.g., Modernizing Medicine, Athena, Epic)
• Comfortable with regular travel for member practice site visits and industry meetings (up to 25%)
• Self-directed and effective in a primarily remote environment
• Experience in multiprovider or multilocation ENT practice environments

Education

• Bachelor's degree in Healthcare Administration, Business, or related field (required)
• Master's degree in healthcare administration (MHA), Business Administration (MBA), or a related field (preferred)
• Equivalent combinations of education and experience may be considered

WORKING ENVIRONMENT:

• This is a fully remote position, with the added flexibility for employees located in the greater Vancouver-Portland metropolitan area to work from our Vancouver, WA, office as desired
• Travel required - up to 25% as needed for member events and trainings
• This is a full-time role Monday through Friday, 8:00 AM to 5:00 PM
• This salaried role will require occasional flexibility outside of standard business hours to support team and business priorities

PHYSICAL DEMANDS:

• This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain.
• This position will also have to do some lifting of supplies and materials from time to time.
• This position may require standing for long periods of time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.

Equal Opportunity Employer

Audigy helps its members and their teams realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN Hearing, which operates in more than 90 countries across the world. GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace.GN Hearing openly supports and is fully committed to the recruitment, training, and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance, or any other classification protected by state, federal, or local law or ordinance. Founded in 1869, GN Group has more than 6,000 employees. ViewThe EEO Is the Law posterand itssupplement.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email PeopleCulture@audigy.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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