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Engagement Program Manager Jobs (NOW HIRING)

As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how ...

... engagement, program management, or a similar discipline Demonstrated experience translating a strategy or vision into a delivered product, program, or experience Experience leading cross-functional ...

... program and Refugee Support Services (RSS) program in accordance with the Office of Refugee ... TheCommunity Engagement Prom Manager (CEPM) will support the KSOR Director and Deputy Director (DD ...

... engagement, program management, or a similar discipline Demonstrated experience translating a strategy or vision into a delivered product, program, or experience Experience leading cross-functional ...

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Engagement Program Manager information

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$27K

$77.8K

$136.5K

How much do engagement program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for engagement program manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.

What cities are hiring for Engagement Program Manager jobs?

Cities with the most Engagement Program Manager job openings:

What states have the most Engagement Program Manager jobs?

States with the most job openings for Engagement Program Manager jobs include:

What are popular job titles related to Engagement Program Manager jobs?

For Engagement Program Manager jobs, the most frequently searched job titles are:

Academic Engagement Program Manager

Novul Solutions

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description


Overview
We are seeking an Academic Engagement Program Manager to support the Department of Defense Chief Information Officer (DoD CIO), Cyber Academic Engagement Office (CAEO). This role serves as the primary operational, communications, and stakeholder engagement lead supporting the CAEO's external academic partnerships and cyber workforce development initiatives. The ideal candidate will possess a strong blend of strategic communications, executive-level coordination, stakeholder engagement, and program management experience while working directly with senior DoD leadership, academic institutions, and interagency partners.
Key Responsibilities:
  • Serve as the primary operational liaison supporting major CAEO initiatives, including the National Centers of Academic Excellence in Cybersecurity (NCAE-C), Senior Military College DoD Cyber Institutes, University Consortium for Cybersecurity (UC2), VICEROY Program, and National Defense University College of Information and Cyberspace (NDU CIC).
  • Track program milestones, deliverables, and reporting requirements across multiple academic engagement programs.
  • Coordinate and consolidate partner reporting while ensuring academic activities align with DoD strategic objectives and cyber workforce development goals.
  • Manage executive scheduling, stakeholder coordination, and engagement planning for the CAEO External Programs Coordinator.
  • Coordinate meetings and engagements involving university presidents, academic deans, senior military leaders, interagency partners, and DoD executives.
  • Prepare executive read-ahead materials, briefing packages, agendas, meeting minutes, and engagement summaries.
  • Draft, edit, and distribute strategic communications supporting academic engagement programs and cyber education initiatives.
  • Serve as the primary editor and coordinator for the CAEO newsletter, ensuring timely dissemination of program updates, grant opportunities, and strategic messaging.
  • Manage and maintain CAEO external-facing websites and digital communication platforms.
  • Ensure web content related to academic partnerships, cybersecurity initiatives, and program requirements remains accurate, current, and compliant with public release guidelines.
  • Provide direct administrative and operational support to the External Academic Engagement Director.
  • Develop memorandums, executive correspondence, reports, and briefing materials for Senior Executive Service (SES) and General/Flag Officer leadership.
  • Maintain records, partnership agreements, engagement documentation, and program management artifacts.
  • Support event planning, conference coordination, workshops, and academic engagement activities.

Requirements
Required Qualifications:
  • Bachelor's Degree with 5+ years of relevant experience
  • OR
  • High School Diploma with 9+ years of relevant experience
  • Experience supporting stakeholder engagement, strategic communications, outreach programs, workforce development initiatives, or academic partnership programs.
  • Strong understanding of higher education institutions, academic engagement models, and government partnership initiatives.
  • Exceptional written and verbal communication skills with experience drafting newsletters, executive correspondence, reports, and briefing materials.
  • Experience managing websites, digital content, or external communications platforms.
  • Strong calendar management, meeting coordination, and executive scheduling experience.
  • Demonstrated ability to engage professionally with senior government officials, military leaders, and academic executives.
  • Experience developing presentations, briefing decks, and executive-level communications.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and enterprise collaboration tools.

Preferred Qualifications:
  • Experience supporting DoD, federal government, military education, or cybersecurity workforce development programs.
  • Familiarity with National Centers of Academic Excellence in Cybersecurity (NCAE-C) programs.
  • Knowledge of Senior Military Colleges, National Defense University, and federal grant or consortium-based programs.
  • Experience supporting Senior Executive Service (SES), General Officers, Flag Officers, or other senior government leadership.
  • Understanding of cybersecurity education, talent pipeline development, and academic outreach initiatives.
  • Experience managing public-facing websites, newsletters, and strategic communications campaigns.
  • Familiarity with SharePoint, collaboration platforms, and content management systems.

Benefits
Core Benefits:
  • Paid Time OffPTO):TEN (10) Paid days off & FIVE (5) Floating days off.
  • Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  • Payroll: Paid Bi-Monthly.
  • 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment
  • Individual or company-wide performance and recognition awards (Quarterly

Health Benefits:
  • UNITED HEALTHCARE PPO, extensive national coverage.
  • INCLUDES: Medical/Dental/Vision/HSA.
  • Eligible on the first of the month, immediately after the start date.
  • Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.

Quality of Life Benefits:
  • Training & Career Development Reimbursement of Tuition and training needed to support career development.
  • $150 monthly reimbursement contribution paid monthly towards parking expenses.
  • Receipts must be submitted by the close of business on the 25th of each month.
  • Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.

Special Benefits:
  • Performance bonus - Project-based
  • Yearly bonus - Company based