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Engagement Program Manager Jobs in Arkansas (NOW HIRING)

Jobtailor

Member Engagement Manager

Fayetteville, AR · On-site

$60 - $80/hr

... program and associated metrics * • Track applied engagement work carried out across technical and ... At least four years of experience building and managing professional relationships with senior ...

New

Uasys

Member Engagement Manager

Fayetteville, AR · On-site

Professional Staff - Project/Program Administration Workstudy Position: No Job Type: Regular Work ... Day to Day The Member Engagement Manager reports to the Executive Director and serves as ARE-ON ...

Uasys

Research Program Manager

Little Rock, AR · On-site

TRI | Community Engagement Department's Website: Summary of Job Duties: The Research Program Manager for the Translational Research Institute (TRI) Community Stakeholders and Engagement Core (CSE) is ...

Uasys

Program Manager for Planetarium

Little Rock, AR · On-site

The Program Manager is responsible for the development, coordination, and daily management of ... Public Outreach & Community Engagement * Organize and support public astronomy events, guest ...

Experis

PLM Program Manager

Little Rock, AR · On-site

$104K - $104K/yr

As a PLM Program Manager, you will be an integral part of the project management team supporting ... Immediate start with potential for contract-to-hire engagement. Upon completion of waiting period ...

Clinigen

Program Manager (Global / Pharma)

Malvern, AR · On-site

$100 - $125/hr

We are looking for a Global Program Manager who can balance strategic leadership with hands‑on ... Thanks to our diverse opportunities for engagement and involvement, every colleague's Clinigen ...

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Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.

What cities in Arkansas are hiring for Engagement Program Manager jobs?

Cities in Arkansas with the most Engagement Program Manager job openings:

Engagement Program Manager jobs near you

Member Engagement Manager

Fayetteville, AR • On-site

Jobtailor
See more jobs at Jobtailorexternal

$60 - $80/hr

Other

Posted 2 days ago

New

Job description

  • • Serve as ARE-ON's primary relationship-builder with information technology departments, research offices, and applied users across the member community
  • • Identify how members' institutional strategy and technology goals should inform ARE-ON's investment in services and capabilities
  • • Surface shared investment and partnership opportunities across the membership
  • • Facilitate member education on ARE-ON's services and benefits
  • • Lead onboarding for new member institutions
  • • Own ARE-ON's total engagement strategy, including in-person conferences, meetings, online seminars, and working groups
  • • Establish and maintain the overall member engagement program and associated metrics
  • • Track applied engagement work carried out across technical and support teams in response to member needs
  • • Build professional relationships with senior leadership and decision-makers across multiple organizations
  • • Travel in-state to ARE-ON member campuses for in-person relationship building and initiative development, estimated at 25% to 50% of working time
  • • Report to the Executive Director
  • • Work as an individual contributor with no direct reports
Requirements
  • Bachelor's degree in a relevant field from an accredited institution of higher education, or equivalent combination of education and experience
  • At least four years of experience building and managing professional relationships with senior leadership or decision-makers across multiple organizations, departments, or business units
  • Demonstrated experience operating in a complex, multi-stakeholder environment, coordinating across functions or organizational boundaries
  • Successful candidate must reside within the state of Arkansas
  • Regular, reliable, and non-disruptive attendance
  • Ability to create and maintain collegial, harmonious working relationships
  • Must have proof of legal authority to work in the United States on the first day of employment
  • Criminal background check required
  • Motor Vehicle Reports check required
  • Sex Offender Registry check required
Core Competencies

Demonstrates expertise in relationship management and member engagement strategies, with a focus on building partnerships and facilitating education on services. Proven ability to operate in complex, multi-stakeholder environments while maintaining strong professional relationships with senior leadership.

Highest-signal resume keywords
  • Relationship Management
  • Member Engagement Strategy
  • Stakeholder Coordination
  • Onboarding Experience
  • Educational Facilitation
ATS Optimization KeywordsHard Skills
  • Bachelor's Degree
  • Professional Relationship Building
  • Engagement Metrics Tracking
  • Complex Environment Navigation
  • Organizational Coordination
Soft Skills
  • Collegial Relationship Building
  • Communication Skills
  • Team Collaboration
  • Problem-Solving
Certifications & Qualifications
  • Proof of Legal Authority to Work in the United States
  • Criminal Background Check
  • Motor Vehicle Reports Check
  • Sex Offender Registry Check
Industry Keywords
  • Member Community
  • Investment Opportunities
  • In-Person Conferences
  • Online Seminars
  • Multi-Stakeholder Environment
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