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Engagement Program Manager information

See Rogers, AR salary details

$22.6K

$65.2K

$114.4K

How much do engagement program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for engagement program manager in Rogers, AR is $65,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $78,800.00 per year, depending on experience, location, and employer.

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.
Engagement Program Manager jobs near you

Distinguished, Technical Program Manager

Bentonville, AR

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

$169K - $338K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,684 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...What you'll do...Role summary:
The (USA) Distinguished, Technical Program Manager leads complex, large-scale programs by defining goals, managing cross-functional dependencies, and driving clarity amid ambiguity. This role requires expertise in technical design, program planning, and stakeholder engagement to deliver end-to-end system solutions aligned with business objectives. The manager proactively identifies risks, optimizes resources, and mentors teams to enhance processes and accelerate delivery. By leveraging data-driven insights and fostering collaboration, this position ensures successful execution of strategic initiatives while maintaining high standards of quality and operational excellence.
About the team:
The Marketplace TPM team partners with Business, Product, and Engineering leaders to advance Walmart's key strategic initiatives focused on enhancing Marketplace Trust. Positioned at the intersection of technology, product strategy, and business execution, the team leads complex programs across multiple organizations. Their efforts enable global Marketplace scaling by driving cross-functional alignment, managing risks, and delivering scalable technical solutions. Emphasizing strong stakeholder engagement, program management excellence, and continuous improvement, the team supports Walmart's commitment to operational excellence and innovation through effective project and technical design leadership.
What you'll do:
  • Enterprise-ScaleExecution:Leadthestrategy,planning,andend-to-enddeliveryofcompany-wide,multi-yeartechnicalinitiatives,spanningdozensoforganizationsandhundredsofengineers.
  • StrategicTechnicalPartnership:PartnerwithSeniorEngineersandSeniorArchitectstoshapetechnicalstrategy,highavailability,performance,andalignmentwithdeliverytimelines.
  • AmbiguityResolution&PlanExecution:Takeownershipofhighlyambiguous"0to1"initiativeswherenoprecedentexists.
  • SystemicOptimization&Workflows:Identifyanddismantleorganizationalsilosandsystemicfrictionpoints.
  • Executive&StakeholderCommunication:Actasatrustedadvisortotheexecutiveteamandboardmembers.
  • Mentor&Elevate:ServeasthechampionfortheTPMdiscipline.

What you'll bring:
  • Experience:15+yearsofexperiencedrivingcomplexstrategicprograms,managingcross-functionaloutcomes,andleadingtechnicalprogrammanagement-including2+yearsoperatingataPrincipal,orequivalenthighly-seniorIndividualContributor(IC)level.
  • TechnicalDepth:Extensiveexpertiseinsystemarchitecture,softwaredevelopment,andinfrastructuredesign.
  • AnalyticalProblemSolving:Demonstratedskillsindata-drivendecision-makingandproactiveriskmitigation
  • ProvenScale:Atrackrecordofsuccessfullydeliveringmassive-scale,mission-criticalsoftwareorinfrastructureprogramsfrominceptiontoglobaldeployment.
  • Influence&Alignment:ExceptionalstakeholdermanagementskillswithaprovenabilitytoleadwithoutauthorityacrossmultipleVP-levelorganizations

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-11656: The annual salary range for this position is $169,000.00 - $338,000.00
Bentonville, Arkansas US-30094: The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years' experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...1375 Crossman Ave, Sunnyvale, CA 94089-1114, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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