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Engagement Program Manager Jobs in Colorado (NOW HIRING)

Bayaud Works

Program Manager

Denver, CO · On-site

$60 - $80/hr

Program Manager Full Time or Part Time: Full Time; may include evenings, weekends, and holidays as ... Review program data, resident engagement trends, case plan progress, documentation quality, and ...

Bayaud Works

Program Manager

Denver, CO · On-site

Program Manager Full Time or Part Time: Full Time; may include evenings, weekends, and holidays as ... Review program data, resident engagement trends, case plan progress, documentation quality, and ...

CIG

Program Manager

Englewood, CO · On-site

$80K/yr

Program Manager Hybrid - 2 days in Office The David Merage Foundation for Confronting Antisemitism ... engagement and long-term outcomes. * Drive continuous improvement by incorporating feedback from ...

CIG

Program Manager

Englewood, CO · On-site

$80K/yr

Program Manager Hybrid - 2 days in Office The David Merage Foundation for Confronting Antisemitism ... engagement and long-term outcomes. * Drive continuous improvement by incorporating feedback from ...

Akima, LLC

Program Manager

Colorado Springs, CO · On-site

The Program Manager will serve as the contractor's primary point of contact and overall leader for ... Excellent leadership, communication, customer engagement, and organizational skills. * Active Top ...

LeoLabs, Inc.

Program Manager

Denver, CO · On-site

The Program Manager will serve as the primary program execution lead and will be responsible for overall program performance, customer engagement, stakeholder management, contract execution, schedule ...

LeoLabs, Inc.

Program Manager

Denver, CO · On-site

The Program Manager will serve as the primary program execution lead and will be responsible for overall program performance, customer engagement, stakeholder management, contract execution, schedule ...

Cig

Program Manager

Englewood, CO · On-site

$80 - $100/hr

As Program Manager, you will be the operational engine behind Running to Lead. This isn't a support ... engagement and long-term outcomes. * Drive continuous improvement by incorporating feedback from ...

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Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.
Engagement Program Manager jobs near you

Manager, Volunteer Engagement

Denver, CO • On-site

Denver Museum of Nature & Science
Museums and Historical Sites • 201 - 500 employees
Learn more about Denver Museum of Nature & Scienceexternal

$60 - $80/hr

Other

Posted 11 days ago

Job description

Do you believe great volunteer experiences can create an even greater guest experience? We're looking for a collaborative and inclusive leader to guide the Museum's Volunteer Engagement program and the staff who make it possible. In this role, you'll build meaningful opportunities for volunteers, interns and work-study students while strengthening a welcoming, sustainable program that supports the Museum's mission and community.

Job Class: Full Time
Hiring Range: $67,000-$70,000
Work Schedule: M-F, daytime, occasional weekends/evenings/holidays
Direct Reports: 3

Essential Duties
  • Leads institutional efforts to engage volunteers, interns and work-study students.
  • Effective supervision of volunteer engagement specialists including goal setting, modeling behavior, and working as a team.
  • Leads and conducts periodic evaluations of volunteer program and makes recommendations for program adjustments to ensure a positive volunteer experience.
  • Ensures the morale of the teams is maintained to keep the team functioning at a high level and ensures a positive and healthy team culture.
  • Maintains and effectively uses the volunteer database to support accurate reporting, informed decisions, and volunteer engagement program planning.
  • Actively embraces and champions the museum-wide Inclusion strategy.
Minimum Qualifications/Requirements
  • Bachelor's degree or equivalent work experience in cultural spaces or education.
  • 3 years' experience in volunteer coordination or related field.
  • 3 years' supervisory experience of staff or volunteers.
  • 1 year experience working in database/CRM/POS back end or equivalent programs.
  • Occasional evening and weekends required.
Ideal Candidate Will Be/Have
  • Able to build a solid culture
  • Able to translate and convey the big picture
  • Comfortable mentoring
  • Strong attention to detail
  • Experience in database management
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