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Engagement Program Manager Jobs in Arizona (NOW HIRING)

Hill International

Program Manager

Phoenix, AZ · On-site

Lead charettes, workshops, and stakeholder engagement sessions to advance design standards, program ... Contract & Operations Management * Direct all aspects of contract performance across the prime and ...

Flagstone Senior Living

Engagement Assistant

Mesa, AZ · On-site

Employee Assistance Program * Voluntary benefits options About the Role We're seeking an Engagement Assistant to support resident activities in our Independent and Assisted Living communities.

Valle Del So

HLI Program Manager

Phoenix, AZ · On-site

$60K - $70K/yr

Develop and implement alumni engagement initiatives that keep graduates connected and involved. * Coordinate leadership events, workshops, graduation ceremonies, and community activities. * Assist ...

Valle del Sol, Inc.

HLI Program Manager

Phoenix, AZ · On-site

$60 - $80/hr

Develop and implement alumni engagement initiatives that keep graduates connected and involved. * Coordinate leadership events, workshops, graduation ceremonies, and community activities. * Assist ...

Valle-Del-Sol,-Inc.-1

HLI Program Manager

Phoenix, AZ · On-site

$60 - $80/hr

Develop and implement alumni engagement initiatives that keep graduates connected and involved. * Coordinate leadership events, workshops, graduation ceremonies, and community activities. * Assist ...

Arizona-State-University

Program Manager

Tempe, AZ · On-site

$60 - $80/hr

Manages daily program activities, including scheduling, resource allocation, and independently ... Stakeholder Engagement & Relationship Building: Skill in serving as a primary liaison and ...

Sierra Club

Program Manager

Flagstaff, AZ · On-site

$68K/yr

Grand Canyon Program Manager Department: Grand Canyon Chapter Location: Remote. This position ... engagement strategies where appropriate, especially with Indigenous communities and activists.

Acron Aviation

Lead Program Manager

Phoenix, AZ · On-site

J ob Title Lead Program Manager - Surveillance Position Summary Acron Aviation seeks an elite Lead ... Lead certification program planning and coordination activities Stakeholder & Customer Engagement

Acron Aviation

Lead Program Manager

Phoenix, AZ · Hybrid

Lead certification program planning and coordination activities Stakeholder & Customer Engagement ... Support development of program management standards, templates, processes, and best practices

Koantek

Technical Program Manager

Chandler, AZ · On-site

$126K - $164K/yr

Champion best practices in documentation, knowledge sharing, and stakeholder engagement. What You'll Bring * Experience: 5+ years of experience in technical program or project management, preferably ...

Vallen

Customer Program Manager

Phoenix, AZ · On-site

The Program Manager is responsible for driving customer value, documented cost savings, and sales ... Monthly Business Reviews (MBRs) & Customer Engagement * Lead and conduct Monthly Business Reviews ...

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Engagement Program Manager information

What is an engagement program manager?

Engagement Program Managers are professionals responsible for designing, implementing, and overseeing programs that foster relationships and engagement between an organization and its stakeholders. These stakeholders can include customers, employees, partners, or community members. Their role often involves coordinating events, managing communications, measuring engagement metrics, and ensuring that engagement initiatives align with the organization's goals. Engagement Program Managers work across departments to improve participation, satisfaction, and long-term loyalty, making them vital to organizational growth and culture.

How does an engagement program manager typically collaborate with cross-functional teams to drive program success?

Engagement Program Managers regularly work with cross-functional teams such as marketing, product development, sales, and customer success to ensure alignment on program objectives and execution. They facilitate meetings, coordinate timelines, and gather feedback to refine engagement strategies. Clear communication and strong organizational skills are essential, as the role often involves balancing competing priorities and adapting approaches based on team input. Building strong relationships across departments is key to creating impactful engagement initiatives that resonate with stakeholders.

What are the key skills and qualifications needed to thrive as an engagement program manager, and why are they important?

To thrive as an Engagement Program Manager, you need expertise in project management, stakeholder engagement, and program development, often supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (like Asana or Trello), CRM platforms, and data analytics systems is typically required. Strong communication, leadership, and problem-solving skills enable you to build trust and motivate teams or communities. These abilities are crucial for effectively planning, executing, and measuring engagement initiatives that align with organizational goals.

What is the difference between Engagement Program Manager vs Customer Success Manager?

AspectEngagement Program ManagerCustomer Success Manager
Primary FocusDesigning and managing engagement programs to increase user participationEnsuring customer satisfaction and retention
Work EnvironmentCross-functional teams, marketing, product, and customer engagementCustomer support, account management, and relationship building
Required SkillsProject management, communication, data analysisCustomer relationship management, problem-solving, communication

While both roles focus on customer engagement, the Engagement Program Manager primarily develops programs to boost participation and engagement metrics, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. The roles often collaborate but serve different strategic purposes within organizations.

Is an engagement program manager a good career?

An engagement program manager is a valuable role focused on developing and maintaining relationships with stakeholders, often requiring skills in communication, project management, and data analysis. It can be a rewarding career with opportunities for advancement in organizations that prioritize employee engagement and customer experience.
Engagement Program Manager jobs near you

Associate Strategy Consultant / Program Manager

Phoenix, AZ • On-site

Apogee Global RMS
See more jobs at Apogee Global RMSexternal

$250/hr

Other

Re-posted 2 days ago

Job description

About the engagement:

Apogee Global RMS is delivering a focused, strategy engagement to help a leading global executive institution sharpen its competitive position and chart a three-to-five-year growth strategy. The work spans a competitive market analysis, a three-region assessment (North America, Europe, and Asia), an organizational-structure and resource review, and a board-ready strategy delivered to institutional leadership.

The engagement is led personally by the firm's Founder & Principal Advisor. We are seeking one capable, versatile professional to combine two supporting functions — hands-on strategy analysis and engagement program management — into a single role working directly alongside the Engagement Lead.

Role overview:

This is a dual role. Roughly three-quarters of your time is spent as an Associate Strategy Consultant — carrying a substantial share of the research, analysis, and drafting under the Lead's direction — and the balance as the engagement's Program Manager, owning the schedule, milestones, and coordination that keep a compressed 12-week engagement on track. You will own defined pieces of work end-to-end, with clear direction and review at each milestone.

Key responsibilities:

Strategy & analysis (Associate Strategy Consultant):

  • Support stakeholder interviews during the Week 1 Phoenix onsite; capture, synthesize, and circulate findings.
  • Design, administer, and analyze the stakeholder/market survey.
  • Conduct secondary market and competitive research; build the current-state baseline.
  • Contribute to the three-region assessment and the organizational-structure review.
  • Draft findings, regional memos, and sections of the strategy document for the Lead's review and authorship.
  • Prepare board-ready materials for the executive outbrief.

Program management:

  • Own the engagement schedule and workplan across the twelve weeks and four phases (Discover, Diagnose, Design, Deliver).
  • Track progress against the three client milestones — Current Market Review (~Week 4), Draft Strategy (~Week 10), and Final Delivery (~Week 12) — and flag risks early.
  • Maintain action logs, status reporting, and version control; manage the engagement's document/data room.
  • Coordinate working sessions, the mid-point review (~Week 7), and onsite logistics for both Phoenix trips.
Required qualifications:
  • Bachelor's degree and 2–4 years (or equivalent) in strategy, management consulting, corporate strategy, or a comparable analytical role.
  • Strong research, quantitative analysis, and business-writing skills; able to produce first drafts with light direction.
  • Demonstrated project or program coordination — scheduling, milestone tracking, and stakeholder communication.
  • Poised and credible in client-facing and executive settings.
  • Highly organized, reliable, and self-directed under a compressed timeline.
  • Proficiency with standard analysis and productivity tools (spreadsheets, slides, documents).
  • Availability of ~15–20 hours per week for the full 12 weeks, and ability to travel to Phoenix twice.
Preferred qualifications:
  • Exposure to higher education or executive global-market strategy, or go-to-market work.
  • Familiarity with strategy frameworks and organizational assessment.
  • Survey design and analysis experience.
  • Formal project-management training (e.g., PMP or coursework) is a plus but not required.
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