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End User Support Supervisor Jobs (NOW HIRING)

Yoh

End User Support Technician

Kansas City, MO · On-site

$29/hr

End User Support Technician Are you passionate about delivering exceptional technical support and creating seamless digital experiences for users? Join our team as an End User Support Technician and ...

New

Marmon

End User Support Technician

Brooklyn Park, MN

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

DataServ

End User Support Specialist

Tiffin, OH · On-site

The End User Support Specialist will provide on-site support, troubleshooting issues related to devices and software while ensuring effective communication with customers and maintaining technology ...

New

Sentinel

End User Support Specialist

Chicago, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking an End User Support Specialist to provide on-site technical support for one of our valued clients. This role is responsible for troubleshooting and repairing ...

Inspire Brands

End User Support Analyst

Atlanta, GA

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

Sentinel

End User Support Specialist

Chicago, IL

$45K - $60K/yr

Responsibilities Sentinel is seeking an End User Support Specialist to provide on-site technical support for one of our valued clients. This role is responsible for troubleshooting and repairing ...

Stewart

End User Support Specialist II

Chicago, IL

$47K - $79K/yr

Provides a high level of customer service and timely technical support for end-user computer and ... Individual contributor having no supervisory responsibilities; manages own workload * Performs all ...

Copeland

End User Support Analyst

Forney, TX · On-site

The End User Support Analyst will partner closely with Enterprise IT teams to ensure Copeland technology standards, security policies, and modern device management practices are implemented and ...

Sentinel

End User Support Specialist

Chicago, IL

$45K - $60K/yr

Sentinel is seeking an End User Support Specialist to provide on-site technical support for one of our valued clients. This role is responsible for troubleshooting and repairing desktops and laptops ...

Inspire Brands

End User Support Analyst

Atlanta, GA

The End User Support Analyst is responsible for delivering high-quality technical support and customer service to internal users by resolving hardware, software, and network issues. This role serves ...

Stewart

End User Support Specialist II

Crystal Lake, IL

$47K - $79K/yr

Provides a high level of customer service and timely technical support for end-user computer and ... Individual contributor having no supervisory responsibilities; manages own workload * Performs all ...

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All JobsEnd User Support Supervisor Jobs

End User Support Supervisor information

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$22.5K

$67.9K

$121K

How much do end user support supervisor jobs pay per year?

As of Jul 2, 2026, the average yearly pay for end user support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between End User Support Supervisor vs Help Desk Technician?

AspectEnd User Support SupervisorHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like CompTIA A+ or HDI Support Center AnalystOften requires an associate degree or equivalent; certifications like CompTIA A+
Work EnvironmentSupervises support teams, manages escalations, and oversees support operationsProvides frontline technical support to end users, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providers, and large organizationsCommon in IT help desks, customer support centers, and small to medium businesses

The End User Support Supervisor oversees support teams and manages support processes, while Help Desk Technicians focus on direct technical assistance to users. The supervisor role involves leadership and coordination, whereas technicians handle day-to-day troubleshooting.

What are the key skills and qualifications needed to thrive as an End User Support Supervisor, and why are they important?

To thrive as an End User Support Supervisor, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a bachelor’s degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote support tools, and ITIL certifications are commonly required. Outstanding communication, problem-solving, and team-management skills help drive team performance and ensure customer satisfaction. These skills and qualities are crucial for efficiently resolving technical issues, leading support teams, and maintaining high service standards.

What are the main challenges faced by an End User Support Supervisor, and how can they be managed effectively?

End User Support Supervisors often face challenges such as balancing support ticket priorities, managing a diverse team with varying skill levels, and ensuring consistent service quality under tight deadlines. Effective communication, setting clear expectations, and providing ongoing training are vital in overcoming these hurdles. Additionally, implementing standardized procedures and leveraging IT service management tools can help streamline workflows and monitor team performance, enabling supervisors to address issues proactively and maintain high customer satisfaction.

What does an End User Support Supervisor do?

An End User Support Supervisor oversees a team of IT support specialists who assist employees or clients with technical issues related to hardware, software, and network systems. They ensure that support tickets are resolved efficiently, monitor team performance, and implement best practices for customer service. Additionally, they may provide training, coordinate with other IT departments, and help develop policies to improve support operations.
More about End User Support Supervisor jobs
What states have the most End User Support Supervisor jobs? States with the most job openings for End User Support Supervisor jobs include:
What job categories do people searching End User Support Supervisor jobs look for? The top searched job categories for End User Support Supervisor jobs are:
End User Support Supervisor jobs near you
Infographic showing various End User Support Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
End User Support Technician

End User Support Technician

Yoh

Kansas City, MO • On-site

$29/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description


End User Support Technician
Are you passionate about delivering exceptional technical support and creating seamless digital experiences for users? Join our team as an End User Support Technician and become an essential player in empowering employees with reliable technology solutions. In this dynamic role, you'll be the frontline problem solver, ensuring that computer systems and hardware operate smoothly so our team can focus on what they do best-driving success.
What You Will Do:
  • Install, upgrade, and maintain computer equipment
  • Provide prompt and effective technical assistance through in-person or remote support, prioritizing customer satisfaction.
  • Troubleshoot hardware, software, and technical incidents, resolving issues accurately and efficiently.
  • Manage and document support tickets within ServiceNow, ensuring timely resolutions and clear communication.
  • Assist with new hire setups, office moves, and software deployments, maintaining inventory and asset tracking.
  • Collaborate with IT on complex problems and contribute to knowledge base documentation for recurring issues.
  • Support AV hardware troubleshooting and on-site presentation needs as required, ensuring seamless meetings and presentations.

Required Skills:
  • Strong troubleshooting skills for hardware and software issues.
  • Excellent customer service and communication skills.
  • Experience using ticketing systems such as ServiceNow.
  • Ability to install, configure, and upgrade hardware and software.
  • Ability to work independently and as part of a team with a sense of urgency.

If you're ready to make an impact through technology support and thrive in a collaborative environment, we want to hear from you! Apply today and take the next step in your IT support career.
Estimated Min Rate: $24.00
Estimated Max Rate: $29.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities


Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
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About Yoh

Sourced by ZipRecruiter

Yoh is a dedicated and proactive company, providing immediate critical talent search and outsourced and managed services. Our focus is on matching the best with the best, delivering exceptional service to both clients and employees. With headquarters in Philadelphia, PA, and over 75 operating locations, we are a prominent talent and outsourcing provider in the U.S. Our passion lies in putting people to work, contributing to American freedoms, and assisting our customers in powering and improving the world. Join us on this purposeful journey at Yoh. Learn more at www.yoh.com.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

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