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End User Support Supervisor Jobs (NOW HIRING)

Stewart

End-User Support Technician

Portland, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

CFS Brands

End User Support Specialist

Oklahoma City, OK · On-site

$60 - $80/hr

End User Support Specialist Full Time Information Tech Oklahoma City, OK, US Location : This role is located ON SITE at our corporate office in Oklahoma City, OK. The End User Support Specialist ...

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Spring Hill, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Clarksville, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Native Roots

End User Support Specialist

Denver, CO · On-site

$55 - $75/hr

The End User Support Specialist will utilize exceptional customer service while providing technical support across a wide range of technology at Native Roots. The role is responsible for the ...

Orgill, Inc.

End User Support Analyst

Collierville, TN · On-site

Orgill is seeking a highly motivated and skilled End User Support Specialist to provide exceptional technical assistance to our employees. This candidate will be a key point of contact for resolving ...

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End User Support Supervisor information

See salary details

$22.5K

$67.9K

$121K

How much do end user support supervisor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for end user support supervisor in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does an end user support supervisor do?

An End User Support Supervisor oversees a team of IT support specialists who assist employees or clients with technical issues related to hardware, software, and network systems. They ensure that support tickets are resolved efficiently, monitor team performance, and implement best practices for customer service. Additionally, they may provide training, coordinate with other IT departments, and help develop policies to improve support operations.

What are the key skills and qualifications needed to thrive as an end user support supervisor, and why are they important?

To thrive as an End User Support Supervisor, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a bachelor’s degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote support tools, and ITIL certifications are commonly required. Outstanding communication, problem-solving, and team-management skills help drive team performance and ensure customer satisfaction. These skills and qualities are crucial for efficiently resolving technical issues, leading support teams, and maintaining high service standards.

What are the main challenges faced by an end user support supervisor, and how can they be managed effectively?

End User Support Supervisors often face challenges such as balancing support ticket priorities, managing a diverse team with varying skill levels, and ensuring consistent service quality under tight deadlines. Effective communication, setting clear expectations, and providing ongoing training are vital in overcoming these hurdles. Additionally, implementing standardized procedures and leveraging IT service management tools can help streamline workflows and monitor team performance, enabling supervisors to address issues proactively and maintain high customer satisfaction.

What is the difference between End User Support Supervisor vs Help Desk Technician?

AspectEnd User Support SupervisorHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like CompTIA A+ or HDI Support Center AnalystOften requires an associate degree or equivalent; certifications like CompTIA A+
Work EnvironmentSupervises support teams, manages escalations, and oversees support operationsProvides frontline technical support to end users, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providers, and large organizationsCommon in IT help desks, customer support centers, and small to medium businesses

The End User Support Supervisor oversees support teams and manages support processes, while Help Desk Technicians focus on direct technical assistance to users. The supervisor role involves leadership and coordination, whereas technicians handle day-to-day troubleshooting.

More about End User Support Supervisor jobs

What states have the most End User Support Supervisor jobs?

States with the most job openings for End User Support Supervisor jobs include:

What job categories do people searching End User Support Supervisor jobs look for?

The top searched job categories for End User Support Supervisor jobs are:

End User Support Supervisor jobs near you
Infographic showing various End User Support Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

End-User Support Technician

Stewart

Portland, TN • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Troubleshoots and resolves end-user hardware, software, and system issues to ensure reliable operation.

  • Installs, configures, maintains desktops, peripherals, and software, and supports device and application usage.

  • Provides user training, develops technical documentation, and assists in support and process improvement efforts.

Stewart Title rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

196th of 315 rated insurance

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting device and application usage. As experience increases, duties expand to handling complex problems, leading support efforts, and contributing to process improvements and user enablement.

Job Responsibilities

  • Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting.
  • Assists in IT service management activities, ensuring timely resolution of incidents and requests.
  • Develops and updates technical documentation, user guides, and knowledge base articles.
  • Provides user training on IT systems, best practices, and self-service resources.
  • Provides timely technical support to ensure end-user productivity.
  • Installs, configures, and maintains desktops, peripherals, and software.
  • Troubleshoots non-routine issues and restores functionality either remotely or on-site.
  • Resolves issues referred by help desk support.
  • Assists in the development of training materials.
  • Performs internal audits of documentation and communications.
  • Helps maintain accuracy and accessibility of end-user content in CMS/SharePoint.
  • Applies working knowledge of organizational practices and business fundamentals.
  • Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
  • Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
  • Performs all other duties as assigned by management.
  • Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
  • Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Education

  • High school diploma required; Bachelor's preferred

Experience

  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

What Stewart Title employees say

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