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Employee Engagement Program Manager Jobs (NOW HIRING)

Track client engagement program KPIs and analyze program performance with the goal of consistently improving performance. * Uncover, develop, and manage a database of client stories and identify ...

The Program Manager will oversee all aspects of program execution, including mission performance ... Demonstrated ability to build and lead high-performing teams while fostering employee engagement ...

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Employee Engagement Program Manager information

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$27K

$77.8K

$136.5K

How much do employee engagement program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for employee engagement program manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

How does an employee engagement program manager typically collaborate with other departments to drive engagement initiatives?

An Employee Engagement Program Manager frequently partners with HR, internal communications, and department leads to design and implement engagement strategies. They often facilitate cross-functional meetings to gather feedback, align initiatives with company values, and ensure programs are tailored to diverse team needs. Building relationships across departments is key to gaining buy-in and effectively rolling out surveys, recognition platforms, or wellness activities. This collaborative approach helps ensure engagement efforts are well-received and impactful throughout the organization.

What is the difference between Employee Engagement Program Manager vs Employee Relations Specialist?

AspectEmployee Engagement Program ManagerEmployee Relations Specialist
Primary FocusDesigning and implementing engagement initiatives to boost employee morale and retentionManaging employee relations issues, conflict resolution, and workplace policies
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications preferredBachelor's degree in HR, Psychology, or related field; HR certifications beneficial
Work EnvironmentHR departments, corporate offices, focus on culture and engagement programsHR or Employee Relations teams, often in corporate or organizational settings

The Employee Engagement Program Manager primarily focuses on creating programs that enhance employee satisfaction and retention, while the Employee Relations Specialist handles workplace conflicts and employee concerns. Both roles require HR knowledge and work within similar environments, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as an employee engagement program manager, and why are they important?

To thrive as an Employee Engagement Program Manager, you need experience in HR, program management, data analysis, and a relevant degree such as in human resources or business administration. Familiarity with HRIS platforms, survey tools, and analytics software is typically required, along with certifications like SHRM-CP or PHR being advantageous. Strong communication, relationship-building, and strategic planning skills help drive engagement initiatives and foster a positive workplace culture. These competencies are crucial for designing impactful programs that enhance employee satisfaction, retention, and organizational performance.

What does an employee engagement program manager do?

An Employee Engagement Program Manager is responsible for designing, implementing, and overseeing initiatives that boost employee morale, satisfaction, and productivity within an organization. They analyze employee feedback, develop engagement strategies, and coordinate programs such as recognition events, surveys, and wellness activities. Their goal is to foster a positive workplace culture, increase retention, and ensure that employees feel valued and motivated in their roles.
What cities are hiring for Employee Engagement Program Manager jobs? Cities with the most Employee Engagement Program Manager job openings:
What states have the most Employee Engagement Program Manager jobs? States with the most job openings for Employee Engagement Program Manager jobs include:
Infographic showing various Employee Engagement Program Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Manager, HRBP and Engagement Programs III

Chewy

Plantation, FL • On-site

$48.07 - $76.92/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers


Job description

Job Description:
Chewy is seeking an experienced HRBP and Program Management leader in our Manager, Engagement Programs Management III position. This manager will support the Customer Care team and lead Customer Care engagement and culture programs that shape the Team Member experience and support business outcomes. This role operates in a hybrid model with 3 days onsite per week in one of any of our Plantation, FL, Richardson, TX, Bellevue, WA or Boston, MA hubs.
This leader will own and evolve a portfolio of engagement programs tied to the Customer Care Team Member Promise (CCTMP), while leading a team of program managers, analysts, and administrators. You will partner across Customer Care, HR, and enterprise functions to define strategy, build scalable programs, and deliver measurable impact across a fully virtual frontline population.
This is a people leader role with responsibility for developing talent, setting direction, and ensuring high-quality execution across multiple programs. You will translate strategy into clear priorities, guide your team through ambiguity, and influence stakeholders at all levels to drive alignment and results.
The ideal candidate brings strong program leadership, experience building programs from the ground up, and a track record of developing high-performing teams while driving culture and engagement at scale.
What You'll Do
  • Lead a portfolio of programs across the five CCTMP pillars, driving measurable impact and continuous improvement while aligning initiatives to business priorities and the team member experience
  • Translate engagement strategy into scalable programs, mechanisms, and communications across Customer Care
  • Identify opportunities to simplify, streamline, and optimize programs to reduce duplication and increase effectiveness
  • Lead, coach, and develop a team of program managers, analysts, and administrators
  • Set clear priorities, define success metrics, and drive accountability for outcomes
  • Partner with Customer Care leadership, HRBPs, Finance, Legal, and Communications to align priorities and deliver integrated solutions
  • Act as a strategic partner to senior leaders, influencing decisions through data, insights, and business context
  • Align stakeholders to shared goals, manage competing priorities, and drive clarity across complex initiatives
  • Oversee program design and execution end to end, including planning, change management, communications, and launch, while maintaining strong governance across roadmaps, milestones, risks, and dependencies
  • Lead large-scale engagement initiatives, including recognition programs and Moments that Matter experiences
  • Evaluate and implement tools, platforms, and vendors that support engagement and program delivery
  • Define and track success metrics across all programs, ensuring visibility into performance and outcomes
  • Leverage team member insights, listening data, and industry trends to inform strategy and program design
  • Own program budgets, including forecasting, planning, and ongoing management
  • Assess resource needs, prioritize investments, and optimize allocation across programs
  • Ensure operational rigor across the program portfolio, including documentation, workflows, and governance

What You'll Need
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 5+ years of experience in program management, employee engagement, HRBP work, or related field, including people leadership
  • Experience leading and developing high-performing teams in a fast-paced environment
  • Strong program management skills, including strategy development, execution, and change management
  • Experience managing budgets and aligning resources to business priorities
  • Proven ability to influence senior leaders and drive alignment across functions
  • Strong analytical skills with the ability to translate data into insights and action
  • Experience designing and scaling programs in complex, matrixed organizations
  • Excellent communication skills, with the ability to simplify complex ideas and influence diverse audiences
  • Experience working with program management and collaboration tools (e.g., Asana, Smartsheet, SharePoint)
  • Ability to manage multiple priorities and navigate ambiguity

#LI-Hybrid
#LI-KA1
The hourly range for this role is $48.07 - $76.92.
  • We offer the following benefits for our team members:
    • 20% Chewy.com Discount
    • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
    • Life and Disability Insurance
    • 401(k) with company matching
    • Wellness benefits through Wellbeing @Chewy
    • Employee Assistance Program (EAP)
    • Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
    • Subsidized child, adult, and pet backup care through Care.com
    • Discounts on many items through the LifeMart Discount platform
    • The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
    • High volume and specialty positions are eligible for wage increases starting after 3-months of service
    • Referral Bonuses - $500 per referral

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011