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Employee Engagement Program Manager Jobs (NOW HIRING)

M&T Bank

Client Engagement Program Manager

Boston, MA · On-site

$124K - $207K/yr

Overview The Client Engagement Program Manager is responsible for the design, orchestration, and execution of the Bank's enterprise client engagement program, with a focus on deepening client ...

M&T Bank

Client Engagement Program Manager

Buffalo, NY

$124K - $207K/yr

Overview The Client Engagement Program Manager is responsible for the design, orchestration, and execution of the Bank's enterprise client engagement program, with a focus on deepening client ...

M&T Bank

Client Engagement Program Manager

Baltimore, MD · On-site

$124K - $207K/yr

Overview The Client Engagement Program Manager is responsible for the design, orchestration, and execution of the Bank's enterprise client engagement program, with a focus on deepening client ...

Merck Group

Employee Engagement Lead

Rockville, MD · On-site

$130K - $195K/yr

As the Employee Engagement Lead - US , you will help create a connected, engaging, and positive ... program management, change management, or related field. * Experience coordinating employee ...

Apple

CapEx Early Engagement Program Manager

Austin, TX

$116K - $212K/yr

Description Apple's CapEx Early Engagement Team sits at a unique intersection of manufacturing ... Apple benefit, compensation and employee stock programs are subject to eligibility requirements and ...

Apple

CapEx Early Engagement Program Manager

Austin, TX · On-site

... program management skills to see an opportunity being executed to a successful completion. A CapEx Early Engagement team member has the ability to bring a large benefit to Apple's bottom line. 3 + ...

Childhelp®

Employee Engagement Specialist

Scottsdale, AZ

$37K - $43K/yr

Culture & Engagement: Coordinate team-building events, wellness initiatives, and employee recognition programs. Design engaging newsletters and presentations to keep the team connected. * Talent ...

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Employee Engagement Program Manager information

See salary details

$27K

$77.8K

$136.5K

How much do employee engagement program manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for employee engagement program manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

How does an Employee Engagement Program Manager typically collaborate with other departments to drive engagement initiatives?

An Employee Engagement Program Manager frequently partners with HR, internal communications, and department leads to design and implement engagement strategies. They often facilitate cross-functional meetings to gather feedback, align initiatives with company values, and ensure programs are tailored to diverse team needs. Building relationships across departments is key to gaining buy-in and effectively rolling out surveys, recognition platforms, or wellness activities. This collaborative approach helps ensure engagement efforts are well-received and impactful throughout the organization.

What is the difference between Employee Engagement Program Manager vs Employee Relations Specialist?

AspectEmployee Engagement Program ManagerEmployee Relations Specialist
Primary FocusDesigning and implementing engagement initiatives to boost employee morale and retentionManaging employee relations issues, conflict resolution, and workplace policies
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications preferredBachelor's degree in HR, Psychology, or related field; HR certifications beneficial
Work EnvironmentHR departments, corporate offices, focus on culture and engagement programsHR or Employee Relations teams, often in corporate or organizational settings

The Employee Engagement Program Manager primarily focuses on creating programs that enhance employee satisfaction and retention, while the Employee Relations Specialist handles workplace conflicts and employee concerns. Both roles require HR knowledge and work within similar environments, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as an Employee Engagement Program Manager, and why are they important?

To thrive as an Employee Engagement Program Manager, you need experience in HR, program management, data analysis, and a relevant degree such as in human resources or business administration. Familiarity with HRIS platforms, survey tools, and analytics software is typically required, along with certifications like SHRM-CP or PHR being advantageous. Strong communication, relationship-building, and strategic planning skills help drive engagement initiatives and foster a positive workplace culture. These competencies are crucial for designing impactful programs that enhance employee satisfaction, retention, and organizational performance.

What does an Employee Engagement Program Manager do?

An Employee Engagement Program Manager is responsible for designing, implementing, and overseeing initiatives that boost employee morale, satisfaction, and productivity within an organization. They analyze employee feedback, develop engagement strategies, and coordinate programs such as recognition events, surveys, and wellness activities. Their goal is to foster a positive workplace culture, increase retention, and ensure that employees feel valued and motivated in their roles.
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Employee Engagement Program Manager jobs near you
Client Engagement Program Manager

Client Engagement Program Manager

M&T Bank

Boston, MA • On-site

$124K - $207K/yr

Full-time

Posted 18 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

66th of 141 rated banks

Job description

Overview
The Client Engagement Program Manager is responsible for the design, orchestration, and execution of the Bank's enterprise client engagement program, with a focus on deepening client connections and growing business with key client relationships across all lines of business.
This role brings together client-relationship business lines and corporate functions including marketing and community, and executive resources to deliver a seamless, integrated client experience across the bank. Operating at the intersection of enterprise strategy, market activation, and business development, this role ensures the right solutions and services are aligned with the appropriate relationship owners and internal partners at the right time.
Primary Responsibilities
  • Lead the end-to-end design and management of the enterprise client engagement program defining strategy, setting objectives, and overseeing execution.
  • Develop a comprehensive understanding of key client relationships and their networks to align bank solutions, resources, and expertise.
  • Collaborate with client-relationship business lines (Commercial, Wealth, Retail, etc.) and corporate functions including marketing, PR, and community teams to ensure a cohesive, organization-wide engagement approach.
  • Partner with Regional Presidents, Chief of Staff, and market activation peers to align enterprise initiatives with market-level execution.
  • Convene cross-functional teams (including Charitable Foundation, Office of the CEO, and CRA) to plan and deliver integrated engagement events, sponsorships, and forums.
  • Bridge the connection between executive engagement and main client contacts.
  • Continuously eliminate silos across business lines to create a seamless holistic client experience and increase cross-functional collaboration.
  • Translate enterprise engagement priorities into actionable playbooks, roadmaps, and toolkits for market teams.
  • Leverage quantitative and qualitative insights to inform program evolution, adjust strategy, and drive continuous improvement.
  • Maintain ongoing tracking and reporting on program performance, outcomes, ROI, and opportunities for enhancement.
  • Act as a central liaison between internal stakeholders and capabilities teams to ensure coordinated engagement planning and execution.
  • Mentor and support internal teams on best practices in client engagement, program governance, and strategic alignment.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
  • Ensure client engagement programs and activities align with compliance, regulatory, and governance expectations.
  • Identify risk-related issues needing escalation to management.
  • Maintain internal control standards, including timely completion of internal and external audit remediation items.

Education and Experience Required
Bachelor's degree and a minimum of 7 years of relevant work experience, or, in lieu of a degree, a combined minimum of 11 years of higher education and/or work experience, including at least 7 years of relevant experience.
Demonstrated experience managing complex, cross-functional programs in a fast-paced, matrixed environment.
Strong interpersonal, verbal, and written communication skills with the ability to influence and partner effectively at senior leadership levels.
Proven ability to synthesize complex information and translate strategy into actionable programs.
High level of organizational discipline with the ability to manage multiple initiatives concurrently.
Proficiency with Microsoft Office or equivalent tools (Word, Excel, PowerPoint, Project, Visio, Outlook).
Education and Experience Preferred
Bachelor's degree in Business, Finance, Marketing, Economics, or related field; MBA or advanced degree preferred.
8+ years of relevant experience in strategy, program management, client engagement, market activation, community development, or business development roles.
Banking or financial services industry experience.
Experience working closely with executive leadership and enterprise-level stakeholders.
Formal training or certification in project management, change management, Lean, Six Sigma, or Agile methodologies.
Strong analytical capabilities, including experience with performance measurement, dashboards, and reporting.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $124,700.00 - $207,800.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Boston, Massachusetts, United States of America

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