Our associates celebrate lives. We celebrate our associates.
The Embalming Supervisor reports to the Central Care Center Manager, and oversees the team of embalmers at the facility. The Supervisor is responsible for planning and directing the activities of the Central Care Center embalmers and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. Working under the direction from the Central Care Center Manager, the Supervisor will direct the activities of supervised personnel within the embalming room to ensure that services from decedent removal through final decedent disposition are provided in accordance with the Company* standards.
Job Responsibilities
Assists with Embalming: Consistently provides high quality care to those entrusted to the Company’s care throughout the embalming process.- Serves as a guardian of the human remains entrusted to the Company’s care
- Applies his/her artistic skills and scientific knowledge to recreate a memory of the deceased that offers comfort to the Company’s client families.
- Reverently and efficiently disinfects, sanitizes, preserves and presents the remains in accordance with the family’s wishes while protecting the community’s health.
- Advises Funeral Directors concerning the condition of the remains and possible treatment so they may effectively manage client family expectations.
- Ensures the overall presentation of the deceased conforms to the Company’s quality standards and client family’s wishes
Supervising Embalming Room: Oversees all activities within the embalming room- Performs quality checks to ensure proper procedures are followed
- Ensures embalming schedule is followed to avoid any disruptions in service
- Maintains equipment and related logs
- Provides overall care and maintenance of embalming room
- Maintains Material Safety Data Sheets
- Maintains inventory and orders supplies
- Conducts formaldehyde monitoring with embalming shift
- Communicates and acts as a liaison between the Central Care Center and other location staff
- May assist in training of others
- Creates shift schedule for Embalmers
- Operates within budget provided and looks for cost savings opportunities
- Assists with preparing the deceased for identification
- Conducts the final review to ensure the deceased meets the client’s wishes
- Assists with scheduling mortuary services
- Acts as Central Care Center Manager when manager is not present at the location
Removals and Transfers (where required by state regulations or Center requirements): Demonstrates a commitment to customer service and serving the Company’s families exceptionally well.- Assists in educating the family on what to expect through the removal process
- Ensures Dignity Promise Standards are met throughout each removal and transfer
- Confers with the Funeral Director frequently to provide any additional assistance
Overall Key Performance Indicators (KPI’s)
- Production to Expected Level – Manage cases to meet or exceed Company established ratios
- JD Power Customer Satisfaction Survey – Meet and exceed client expectations
- Policies and Procedures – Ensure all policies and procedures are closely followed to ensure proper embalming – measured by passing all audits
- Embalming room – measured by how well room and supplies are maintained
- Teamwork – maintains an overall positive environment for the embalming staff
EXPERIENCE AND EDUCATIONAL REQUIREMENTS
- Associate’s degree in mortuary science preferred
- State embalming license or state certification required, according to State regulation
- At least three years of embalming experience required
- Must pass pre-employment background check and drug test
- Must hold valid license to drive a car and be an authorized driver as per the SCI Driver Safety Policy
- Maintains the proper continuing education credits required to maintain license(s) (if required by state)
- Knowledge of computers and some software is required
WORK CONDITIONSWork EnvironmentWhen considering the work environment associated with this job, the following factors may apply:
- Work indoors and outdoors during all seasons and weather conditions
- Limited amount of local and/or multiple location traveling required
- When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.
Work PosturesWhen considering the work postures associated with this job, the following factors may apply:
- Frequent, continuous periods of time standing, up 8 hours per day
- Kneeling, reaching and bending to move and arrange materials
- Climbing stairs to access buildings frequently
Physical DemandsWhen considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required
- Carrying and/or lifting materials up to 100 pounds
Work HoursWhen considering the work hours associated with this job, the following factors may apply:
- Working a number of evenings and/or weekends every month
Postal Code: 40208Category (Portal Searching): OperationsJob Location: US-KY - Louisville
Company Description
Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
• Unlimited Income Potential - with a competitive commissioned incentive package
• Stability – a recession-resistant, human centered business
• Brand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
• Company-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
• Ongoing training
• Advancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.