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Email Operations Specialist Jobs (NOW HIRING)

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Operations Specialist

Sherwood, OR · On-site

$50K/yr

Position Summary The Operations Specialist serves as the first point of contact for customers after ... email. · Exceptional organizational skills and attention to detail, with the ability to manage ...

Express Employment Professionals

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Operations Specialist

Littleton, CO · On-site

CA$22 - CA$23/hr

Non-exempt JOB SUMMARY The Operations Specialist reports to the Operations Manager. The ideal ... Respond promptly to inquiries via phone and email * Handle complaints with empathy and escalate ...

Factory

IT Operations Specialist

San Francisco, CA · On-site

Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Manage employee onboarding, offboarding, account provisioning, access reviews, email, groups, and ...

American Line Builders

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Customer Operations Specialist

Cincinnati, OH · On-site

$45K/yr

Customer Operations Specialist Full-time/Non-Exempt Cincinnati, OH American Line Builders Chapter ... monitoring email communications and responding in a timely manner · Assisting with simple ...

ChurnZero

Marketing Operations Specialist

Washington, DC · On-site +1

$75K - $95K/yr

About the Role ChurnZero is hiring a Marketing Operations Specialist to build and manage the ... Build and maintain email nurture programs, webinar workflows, lifecycle stage progression rules ...

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Email Operations Specialist information

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$30.5K

$68.4K

$111K

How much do email operations specialist jobs pay per year?

As of Jul 14, 2026, the average yearly pay for email operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Email Operations Specialist position, and why are they important?

To excel as an Email Operations Specialist, you need a solid grasp of email marketing principles, list management, deliverability best practices, and usually a bachelor’s degree in marketing, communications, or a related field. Experience with email service providers (ESP) like Salesforce Marketing Cloud, Mailchimp, or Oracle Responsys, and certifications such as HubSpot Email Marketing or Google Analytics, are often valued. Attention to detail, strong organizational abilities, and clear communication are key soft skills for success in this role. These skills ensure that campaigns are executed efficiently, emails reach the intended audience, and cross-functional teams are supported effectively.

What is an Email Operations Specialist job?

An Email Operations Specialist is responsible for managing and executing email marketing campaigns, ensuring timely delivery, accuracy, and performance optimization. They handle email list management, segmentation, A/B testing, and troubleshooting technical issues related to email platforms. Additionally, they analyze campaign metrics to improve engagement and deliverability. This role requires proficiency in email marketing tools, HTML/CSS for email templates, and an understanding of best practices in email deliverability and compliance.

What are the typical daily responsibilities of an Email Operations Specialist?

As an Email Operations Specialist, your typical day involves managing email campaign schedules, building and testing email templates, segmenting audience lists, and ensuring timely deployment of campaigns. You’ll frequently monitor deliverability metrics, resolve technical issues related to emails, and collaborate closely with marketing managers and content teams to optimize messaging and ensure compliance with data privacy regulations. Additionally, you may be responsible for conducting A/B tests and reporting on campaign performance. This role requires balancing multiple projects and adapting quickly to shifting priorities for successful campaign execution.

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Email Operations Specialist jobs near you
Operations Specialist

Operations Specialist

City Wide Facility Solutions

Omaha, NE • On-site

$40K - $48K/mo

Full-time, Contractor, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

City Wide Facility Solutions - Omaha, NE

Typical Shift: 1:00 PM - 10:00 PM | Full-time Salary: $40,000 - $48,000 + $500 monthly vehicle stipend, Guaranteed

Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy working with people, solving challenges, and making an impact every single day? City Wide Facility Solutions is looking for a motivated Operations Specialist to join our growing team!

As an Operations Specialist, you’ll be the key player in maintaining high-quality service delivery, boosting client satisfaction, and partnering with Independent Contractors (ICs) to ensure excellence across a variety of facility types—including industrial, manufacturing, office, medical, and retail spaces.

THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY AND HAVE A RELIABLE WORKING VEHICLE AND VALID CAR INSURANCE. SERVICE AREAS – OMAHA/COUNCIL BLUFFS METROPOLITAN AREA.

Pay Rate Depends on Experience and Capabilities ($40,000 - $48,000)

Hours are typically from 1 PM to 10 PM but vary throughout the week. Primarily 2nd shift.

ESSENTIAL FUNCTIONS

  • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems.
  • Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
  • Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email, CRM or phone message.
  • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
  • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
  • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
  • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
  • Emergency support person.
  • Troubleshooting and maintenance of janitorial cleaning equipment to include light maintenance work.
  • Coaching and developing Independent Contractors
  • Other duties as necessary.

Requirements

  • Experience in janitorial cleaning preferred
  • High school diploma required or equivalent experience in commercial building maintenance.
  • Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
  • Strong planning, organization skills, and attention to detail.
  • Excellent communication and interpersonal skills.
  • Must be driven, self-motivated/self-starter, and good at problem solving
  • Positive and out-going personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation.
  • Willingness to jump in and clean when needed.
  • Ability to lift up to 75 pounds

Benefits

  • Three (3) weeks PTO
  • $500.00 monthly Car Allowance, Guaranteed
  • Health Insurance
  • Health Savings Account
  • 401 (k) matching
  • Vision, Dental Insurance
  • Basic Life, Voluntary Life Insurance
  • Accident and Critical Illness Insurance
  • Short Term Disability Insurance
  • Company provided iPhone and/or iPad
  • Fitness Membership discount

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.