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Email Support Analyst Jobs (NOW HIRING)

News Corp

Deskside Support Analyst

Buffalo, NY

$22.50 - $30.25/hr

: Position - Deskside Support Analyst Location - 3010 Walden Ave - Depew, NY, In office - 5 days a ... Work directly with customers in person, via phone, via ticketing system, and email Image, deploy ...

PAR Technology

Support Analyst, Level 1

$52K - $57K/yr

The Support Analyst, Level 1 , is primarily responsible for supporting our clients that use PAR OPS ... Excellent written communication skills (75% email support) and strong verbal communication skills ...

Passport Labs, Inc.

Support Analyst

Charlotte, NC · On-site

Support Analyst Full Time Hybrid, Charlotte, NC, US 2 days ago Requisition ID: 1053 Department ... Communicate with clients through a series of actions, either via phone, email, until their reported ...

Passport, Inc.

Support Analyst

Charlotte, NC · On-site

Support Analyst Full Time Hybrid, Charlotte, NC, US 6 days ago Requisition ID: 1053 Department ... Communicate with clients through a series of actions, either via phone, email, until their reported ...

Passport, Inc.

Support Analyst Full Time Hybrid, Charlotte, NC, US 6 days ago Requisition ID: 1053 Department ... Communicate with clients through a series of actions, either via phone, email, until their reported ...

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

... email, phone, and portals - Determine root cause analysis of issues and help determine and ... experience in application support, business analyst, or project management type of role ...

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

Support end users questions and issues via various communication channels including email, phone, and portals * Determine root cause analysis of issues and help determine and implement solutions

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

... email, phone, and portals - Determine root cause analysis of issues and help determine and ... experience in application support, business analyst, or project management type of role ...

Baldwin Wallace University

IT Support Analyst

Berea, OH · On-site

Title: IT Support Analyst Status: Full-time, exempt Schedule: M-F, 8:30 a.m. to 5:00 p.m. Job ... Email support: reset passwords, unlock accounts, create mailboxes and user accounts. * Use remote ...

Pandi Capital, LLC

Support Analyst

Kansas City, MO · On-site

Summary We are looking for a motivated and detail-oriented Support Analyst to serve as the first ... Perform daily review of email quarantine, releasing legitimate messages and flagging patterns for ...

WellSky

Support Analyst

Overland Park, KS · On-site

The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, and client portal correspondence. The scope of this job centers around timely resolution ...

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Email Support Analyst information

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$14

$31

$56

How much do email support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for email support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What cities are hiring for Email Support Analyst jobs?

Cities with the most Email Support Analyst job openings:

What are popular job titles related to Email Support Analyst jobs?

For Email Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Email Support Analyst job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, 89% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Customer Support Analyst

Kennesaw, GA

SA Technologies Inc.
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Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.



Job Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Position: Customer Support Analyst 

Location: Kennesaw, Georgia 30144

Duration: 3 Month Contract to Hire


We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:

  • Strong call center experience
  • SQL 
  • Retail technical support
  • Strong technical skills
  • Active Directory
  • Service Now
  • Excellent multi-tasker (will have 5 or 6 systems working at once)
  • Excellent troubleshooting skills


Duties

  • Answer Inbound ACD Calls:
  • Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
  • Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
  • Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
  • Inbound E-mail support (All Non-Critical Issue Types)
  • Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
  • Inbound Chat Support (All Non-Critical Issue Types)
  • Respond to chats from customers to the NSC within parameters defined by NSC management
  • Additional Duties


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply