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Email Support Analyst Jobs (NOW HIRING)

WellSky

Support Analyst

Overland Park, KS · On-site

$2.5K/yr

The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, and client portal correspondence. The scope of this job centers around timely resolution ...

Infojini Inc

Support Analyst

Jamestown, NC · On-site

We are Looking for Support Analyst position based in Jamestown, NC for 12 months contract position ... Provide PC related support to end users via telephone and e-mail. C. Troubleshoots individual PC ...

Jobless

THE OPPORTUNITY Dillard's is seeking a Production Control / Technical Support Analyst to work the ... Handle phone and email support for moderate system or content issues * Identify, resolve, and ...

Sierra Interactive

Support Analyst

As a Sierra Interactive Support Analyst, you will provide excellent technical and account ... Answer phone, email, form-fill, and other support tickets on technical, educational, and account ...

Eliassen Group

Lead Support Analyst

Almont, CO · On-site

$55 - $60/hr

Remote Our client seeks a Lead Support Analyst to oversee support, stability, and performance of ... You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to ... email, chat, etc.). Customer relationships will also be enhanced by the identification of customer ...

Corps Solutions

Policy Support Analyst

Quantico, VA · On-site

$70K - $170K/yr

Support incoming calls and emails as necessary and provide information for referral to the ... Analyze RTAM Range Support operations for the efficiencies in the administrative functions of USMC ...

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Email Support Analyst information

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How much do email support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for email support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are popular job titles related to Email Support Analyst jobs?

For Email Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Email Support Analyst job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, 89% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Support Analyst

Overland Park, KS • On-site

WellSky
Software Development • 1 - 5K employees
Learn more about WellSkyexternal

$2.5K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, and client portal correspondence. The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting.

This opening is with our Personal Care Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

  • Support user-facing applications in a fast-paced environment.
  • Provide superior client service and ensure outstanding quality resolutions.
  • Troubleshoot and document solution operations.
  • Complete thorough documentation of issues.
  • Ensure the required response and resolution times are met.
  • Collaborate with and support other team members.
  • Perform other job duties as assigned.

Required Qualifications:

  • Bachelor's Degree or equivalent work experience
  • At least 0-2 years relevant work experience

Preferred Qualifications:

  • Demonstrated experience in a client-facing or customer service role, with strong communication skills and the ability to manage interactions via phone, email, and client portals
  • Background in IT support or technical troubleshooting, with a proactive approach to resolving issues and documenting solutions in a fast-paced environment

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

#LI-Onsite


WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Generous paid time off, plus 13 paid holidays
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

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